And Operations Planning Jobs in Maryland

INTRODUCTION

Johns Hopkins Student Health and Well-Being (SHWB) is seeking an Administrative and Operations Specialist, Student Health and Well-Being, to provide a broad range of support and coordination for operations in its central office on the Homewood campus. Co-reporting to the Senior Executive Director of Student Disability Services and the Assistant Vice Provost for Student Health and Well-Being, this position works on a range of administrative assignments for both the vice provost’s office and its Student Disability Services unit. The role functions as an adaptable administrator charged with overseeing key SHWB workflows, manages office needs and business processes, and directly supports two executives. The position requires a high level of discretion as it regularly handles sensitive and confidential information.

For context, Student Health and Well-Being is a university-wide division that provides holistic health and well-being services to enhance students’ and trainees’ experiences at Johns Hopkins University. The primary way it provides these services is through its four units: Primary Care, Mental Health Services, Health Promotion and Well-Being, and Student Disability Services.

Student Disability Services provides a variety of accommodations and services to students across the university at all schools. These services include: providing leadership and collaboration in framing a commitment to disability access and equity as an integral aspect of JHU’s culture, advising and educating the campus community about disability and inclusive practices, and providing services, strategies, and accommodations to mitigate the barriers faced by individual disabled people.

SPECIFIC DUTIES & RESPONSIBILITIES

• Provide day-to-day oversight and coordination of SHWB-wide approval workflows and related documentation.
• Monitor and proactively manage office needs for both the Student Disability Services and the Vice Provost’s suite.
• Ensure timely processing and submission of a range of business functions that interface with University Student Services human resources, finance, IT, procurement, and facilities teams.
• Liaise with key partners in University Student Services on behalf of the Senior Executive Director or AVP to problem-solve, maintain cohesive operations, and ensure compliance.
• Manage the hiring and ongoing payment and supervision processes for student employees.
• Serve as backup support for key business processes in Health Promotion and Well-Being and other parts of SHWB as needed.
• Independently manage complex calendars and meeting schedules based on an understanding of shifting priorities.
• Provide preparation for meetings, presentations, and discussions by gathering critical details to facilitate timely responses and task management.
• Support staff management and team meetings, and provide follow-up on action items.
• Anticipate departmental needs by prioritizing incoming work to ensure timely and effective resolution and by following up on deadlines, drafts, and reminders.
• Lead or significantly contribute to recurring or ad hoc projects, including providing support or guidance to other staff.
• Assist with planning and conducting events as needed.
• Perform general office management necessary for efficient operations, e.g., assisting with space issues, room reservation requests, and technology needs.
• Ensure timely processing and submission of travel reimbursements, online payments, purchase orders, and non-employee expense reimbursements.
• Locate and compile information to format and produce reports, graphs, tables, records, and other sources of information.
• Responsible for answering questions, providing guidance, and disseminating information.
• Interpret and communicate operating policies.
• Proactively identify and assist with the resolution of administrative problems.
• Maintain high-level knowledge of the informal and formal department goals, standards, policies, and procedures, including familiarity with other departments in the school/division.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree.
• Four years of progressively responsible administrative experience, with experience working on special projects and assignments.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a HS diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

PREFERRED QUALIFICATIONS

Technical Qualifications & Specialized Certifications

• Highly proficient with Microsoft Office programs including Outlook, Word, Excel, and PowerPoint.

Technical Skills & Expected Level of Proficiency

• Calendar Management - Advanced.
• Financial Administration - Advanced.
• Interpersonal Skills - Advanced.
• Meeting Coordination - Advanced.
• Office Procedures - Advanced.
• Oral and Written Communications - Advanced.
• Organizational Skills - Advanced.
• Report Writing - Intermediate.

The core technical skills listed are essential; additional technical skills may be required based on the specific needs of the division or department.

LOCATION

Location: Hybrid/Homewood Campus

COMPENSATION

• Starting Salary Range: $53,800 - $94,400 Annually (Commensurate w/exp.)

Employee group: Full Time

Schedule: Monday to Friday, 8:30am-4:30pm

FLSA Status: Exempt

Department name: Student Health and Well-Being

Personnel area: University Student Services

TOTAL REWARDS

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training, and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career, and retirement.

EDUCATION AND EXPERIENCE EQUIVALENCY

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

APPLICANTS COMPLETING STUDIES

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

BACKGROUND CHECKS

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction, and how the conviction relates to an essential job-related qualification or function.

DIVERSITY AND INCLUSION

The Johns Hopkins University values diversity, equity, and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

ACCOMMODATION INFORMATION

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

VACCINE REQUIREMENTS

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B, and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.