Entry Level Application Support Lead Jobs
New grad application support lead jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on portfolio can carry more weight than years on a resume. Most openings are on-site roles across Technology & Software, Banking & Financial Services, and Investment & Asset Management, with employers like Software Technology, Ryder System, and Kellton hiring at this level now.
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Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
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Entry Level Application Support Lead Jobs: Frequently Asked Questions
How do I get an entry level application support lead job?
Start by building hands-on experience through internships, help-desk rotations, or coursework that covers ticketing systems, software troubleshooting, and basic incident management. Employers at this level look for candidates who can communicate clearly with end users, follow escalation procedures, and learn quickly. A portfolio showing real projects or academic lab work gives junior candidates a concrete edge over applicants with only a resume.
Which companies hire entry level application support leads?
Companies hiring entry level application support leads right now include Software Technology, Ryder System, and Kellton, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from mid-size technology firms, enterprise IT departments, and managed service providers that run structured onboarding programs for new grad and junior hires.
Are there remote entry level application support lead jobs?
Yes, though on-site roles are still common at this stage. About 50% of entry level application support lead openings are remote or hybrid as of November 2026, so candidates who prefer flexibility do have real options. Many hybrid postings require two to three days on-site per week, which can be a good fit for recent graduates who benefit from in-person mentorship early in their careers.
Are these new grad application support lead jobs?
Yes, these listings include new grad, recent graduate, and junior application support lead roles. A posting is typically new-grad friendly when it welcomes zero to two years of experience, accepts internship or academic project work in place of full-time history, or explicitly mentions training programs. Candidates coming straight from a degree program or a bootcamp path fit well into these openings.
Which industries hire the most entry level application support leads?
Entry Level application support lead roles concentrate in Technology & Software, Banking & Financial Services, and Investment & Asset Management, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run large internal software ecosystems and need junior support staff who can handle day-to-day application issues while senior engineers focus on development and architecture.