Assistant Site Manager Jobs

The Martino Group is a local Property Management Company based in Denton Texas. We are a fast growing organization seeking to fill an Assistant Property Manager position. This role routinely coordinates with property personnel, property manager and other office members. The Assistant Property Manager is responsible for effectively computing, classifying, and recording numerical data to keep financial records complete while assisting lease applications and resident relations for the company.

The Multi-Site Assistant Property Manager is responsible for processing all rent for both properties, overseeing resident accounts, and maintaining a low delinquency with through ongoing collection procedures. They will also be assist in processing new tenant applications, touring clients, addressing and resolving tenant issues and complaints, overseeing renewals, auditing files, managing existing and new resident accounts, current and past resident collections, move out unit inspections, move out invoicing, assists in marketing the property, and assist the Property Managers as needed.

Essential Duties and Responsibilities of an Assistant Property Manager

• Processes rent payments and all financial aspects of residents accounts.
• Inquires about late payments and assists in handling any eviction issues.
• Greet new prospective tenants and gives tours of property.
• Processes applications, conducts credit checks and calls references.
• Distributes and collects leases and ensures that all required legal documents are signed.
• Addresses and promptly resolves questions, requests, and complaints from tenants.
• Creates and distributes marketing materials for the property management company.
• Inspects property on a regular basis to assess condition of buildings and grounds, and to ensure that empty units are ready for new tenants.
• Attends to necessary repairs and maintenance.
• Reports any problems or issues to property manager.
• Manages records and files of current and past residents.
• Assist leasing personnel with file management and ensures all files are compliant to with company policies.
• Assist with all other office duties.

• Must have a minimum of 3 years Assistant Manager experience in the multi-family industry.
• Demonstrates the strong organizational skills necessary to oversee multiple A+ properties.
• Possesses knowledge of the multi-family industry, including market trends, prices, and state and federal housing regulations.
• Proficient in basic computer programs including Microsoft Word, Yardi, Rent Café, and Excel.
• Must be willing and able to travel between multiple properties.
• Must be detail oriented with ability to manage time efficiently.
• Exhibits solid communication skills, with an ability to calmly resolve disputes or complaints.
• Works well with a team.
• Interacts and engages in a friendly manner with potential and current tenants.
• Demonstrates ability to think creatively in order to develop new marketing techniques.

Education and Experience

• High school diploma or GED required.
• Associate’s or Bachelor’s Degree in Business or Management preferred.
• 3 Years of Real estate, property management, or customer service experience required.
• Expected to complete necessary Fair Housing and Occupational Safety and Hazard Administration certifications.

Work Environment

• Part of the workday will be spent in a management office handling paperwork and processing payments.
• A significant amount of physical activity (walking, climbing stairs, etc.) is required on a daily basis.
• The position requires that you be available to work weekends on a rotation schedule.