Automotive Service Advisor Jobs
Automotive Service Advisor jobs are open across dealerships, independent repair shops, and fleet service centers, at every level from entry-level to senior and service manager, with specializations in warranty administration, customer relations, and commercial fleet accounts. Find a role that fits below and apply directly.
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Showing 5 of 961+ Automotive Service Advisor jobs
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Compensation: $70,000-$120,000+
Wage is comprised of base salary and additional bonus structure as determined by pay plan. The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Company Benefits
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Compensation: $70,000-$120,000+
Wage is comprised of base salary and additional bonus structure as determined by pay plan. The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Company Benefits
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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Find JobsAutomotive Service Advisor Job Market
Who's Hiring
- Jiffy Lube127
- Brakes Plus69
- Group 1 Automotive39
- Premium Velocity Auto25
- Asbury Automotive20
Top Industries Hiring
- Automotive
- Hospitality & Tourism
What Employers Look For
The qualifications that appear most often in automotive service advisor jobs.
- 1-3 years of experience in an automotive service advisor or service writer role
- Proficiency with dealer management systems such as CDK or Reynolds and Reynolds
- Strong customer-facing communication and conflict resolution skills
- Familiarity with automotive repair processes, parts terminology, and labor estimating
- ASE Service Consultant certification or willingness to obtain it
- Valid driver's license with a clean driving record
Tips for Your Automotive Service Advisor Job Search
Tailor your resume to service drive metrics
Hiring managers in service advisory scan for concrete output: customer satisfaction index scores, repair order volume, and upsell conversion rates. Pull those numbers from your most recent roles and put them above the fold on your resume, not buried in a paragraph.
Get your ASE certifications listed prominently
Even if you're not a technician, holding ASE Service Consultant certification signals to dealers that you understand what happens in the bay. List it in a dedicated credentials line near the top of your resume so it isn't missed by an applicant tracking system scan.
Apply early to roles that fit
Migrate Mate lists automotive service advisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target shops by their DMS software
Dealerships and service centers run on dealer management systems like CDK, Reynolds and Reynolds, or DealerSocket. If you have hands-on experience with the same platform a shop uses, call it out explicitly in your cover letter, it removes a training cost the employer is already thinking about.
Prepare for the role-play scenario in interviews
Most automotive service advisor interviews include a live scenario where you handle a fictional upset customer or explain a repair estimate. Practice walking through a multi-line repair order out loud: what you'd say, how you'd prioritize, and how you'd close without overpromising on time.
Negotiate your pay structure, not just base
Automotive service advisor compensation usually blends hourly or salary with per-RO bonuses and CSI incentives. When negotiating, ask how the bonus structure is calculated and what the realistic monthly floor looks like, not just the ceiling a recruiter quotes.
Automotive Service Advisor Jobs: Frequently Asked Questions
Which companies are hiring the most automotive service advisors?
Jiffy Lube, Brakes Plus, and Group 1 Automotive are hiring the most automotive service advisors right now, with openings concentrated in Texas, Arizona, and North Carolina, based on current listings on Migrate Mate as of November 2026. Franchise dealership groups and national service chains tend to post the highest volume of openings consistently.
How many automotive service advisor jobs are remote?
About 1% of automotive service advisor openings are fully remote or hybrid as of November 2026, reflecting the hands-on, customer-facing nature of most service drive roles. The sub-areas most likely to offer remote flexibility are warranty claims administration, service department training coordination, and corporate fleet account management.
How do you become an automotive service advisor?
Start by building familiarity with automotive repair terminology and service department workflows, either through technical coursework or an entry-level lot attendant or porter role at a dealership. From there, move into a service writer or assistant advisor position to learn repair order management and customer communication. Earning ASE Service Consultant certification strengthens your candidacy at both dealerships and independent shops.
Can you get hired as an automotive service advisor with little or no experience?
Yes, some dealerships and independent shops hire candidates with no direct service advisory background if they have strong customer service experience from retail, hospitality, or call center roles. Emphasizing your ability to explain complex information clearly, handle complaints calmly, and manage multiple customers at once is what matters most when you can't yet point to repair order volume or CSI scores.
What does the automotive service advisor interview process look like?
Most employers start with a phone screen focused on your background with customers and familiarity with automotive service. An in-person or video interview typically follows, often including a role-play scenario where you walk through greeting a customer, reviewing a repair estimate, or handling an objection. Some dealers add a final interview with the service manager or general manager before extending an offer.
Where can I find and apply to automotive service advisor jobs?
You can find and apply to automotive service advisor jobs on Migrate Mate, which lists current openings from dealerships, independent repair shops, and fleet service centers across the United States. Find roles that match your experience level and specialization, then apply directly to each listing from the page.
See All 961+ Automotive Service Advisor Jobs
Find roles that match your experience and apply in just a few clicks.
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