Behavioral Health Technician Jobs in Jacksonville, FL
Behavioral Health Technician jobs in Jacksonville are in active demand, concentrated in Southside, Riverside, and the Beaches area across residential treatment, community mental health, and substance use recovery programs. Employers hiring right now include Baptist Health, Wolfson Children's Hospital, and BRADFORD HEALTH SERVICES. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 189+ Behavioral Health Technician jobs
Medical Front Office Coordinator – Behavioral Health
OPA Behavioral Health – Jacksonville, FL
Full-Time | $19–$21/hour | In-Office (Non-Remote) | Growth Opportunity
About Us
OPA Behavioral Health is a growing private practice with multiple locations across Florida, dedicated to delivering compassionate, patient-centered psychiatric care. Our team of experienced psychiatrists and clinicians supports individuals facing a wide range of mental health challenges, with a focus on long-term wellness and improved quality of life.
Position Overview
OPA Behavioral Health is seeking a dependable, professional, and patient-focused Medical Front Office Coordinator – Behavioral Health to join our Jacksonville, Florida office.
This is a fully in-person, non-remote position responsible for front desk operations, patient communication, scheduling, and administrative coordination within a behavioral health setting.
Candidates with experience as a Medical Receptionist, Front Desk Medical Assistant, Medical Office Assistant, Medical Administrative Assistant, Patient Services Representative, or Patient Access Representative are strongly encouraged to apply.
If you are organized, detail-oriented, customer-service oriented, and enjoy working in a fast-paced healthcare environment, we would love to hear from you.
Responsibilities
- Greet, welcome, and check in patients with professionalism and warmth
- Serve as the primary front desk medical receptionist and patient access point
- Schedule and manage patient appointments and provider calendars
- Verify insurance eligibility and benefits through the verification team
- Communicate with patients via phone, email, and text messaging
- Answer, screen, and route incoming calls and electronic messages
- Maintain accurate patient records in EMR systems
- Scan, upload, and organize clinical documentation
- Process medical records requests in a timely manner
- Handle clerical tasks including faxes and email correspondence
- Collect co-pays and payments; complete daily reconciliation logs
- Coordinate referrals and patient care coordination support
- Take basic vitals (weight, height, blood pressure) daily
- Administer Urine Drug Tests (UDTs) as needed in accordance with provider orders, clinic protocols, and compliance standards
- Maintain a clean, organized, and welcoming front lobby area
- Support compliance, documentation, and general administrative needs
- Assist with check-out processes
- Ensure strict adherence to HIPAA and patient confidentiality standards
- Conduct local marketing and outreach to physician offices, clinics, hospitals, and community providers to expand OPA Behavioral Health's presence in the Jacksonville area as needed
Qualifications
- Minimum 1 year of experience in a medical office, behavioral health office, or front desk medical receptionist role preferred
- Experience as a Medical Assistant, Front Office Medical Assistant, Medical Receptionist, or Patient Services Representative strongly preferred
- Experience with EMR/EHR systems preferred
- Strong communication, organizational, and multitasking skills
- Professional and compassionate approach with patients
- Ability to thrive in a fast-paced clinical environment
- Ability to verbally de-escalate and reason in a calm and respectful manner
- Autonomy skills and teamwork skills are vital for this role
- High school diploma or equivalent required
Why Join OPA Behavioral Health?
- Supportive, team-oriented work environment
- Opportunity for professional growth and advancement
- Meaningful work impacting patient lives daily
- Stable and expanding organization with multiple Florida locations
Position Details
Location: Jacksonville, FL
Pay: $19.00–$21.00 per hour
Job Type: Full-time
Schedule: Monday–Friday
Work Location: In person
Weekends: No weekends
IMPORTANT
Employment is contingent upon successful completion of a Level 2 background screening processed through the Florida Care Provider Background Screening Clearinghouse. For more info: https://info.flclearinghouse.com
Pay: $19.00 - $21.00 per hour
Benefits:
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid training
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 1 year (Preferred)
- Medical Front desk: 1 year (Preferred)
- medical assisting: 1 year (Preferred)
Language:
- Spanish/English (bilingual) (Preferred)
Ability to Commute:
- Jacksonville, FL 32256 (Required)
Work Location: In person
Medical Front Office Coordinator – Behavioral Health
OPA Behavioral Health – Jacksonville, FL
Full-Time | $19–$21/hour | In-Office (Non-Remote) | Growth Opportunity
About Us
OPA Behavioral Health is a growing private practice with multiple locations across Florida, dedicated to delivering compassionate, patient-centered psychiatric care. Our team of experienced psychiatrists and clinicians supports individuals facing a wide range of mental health challenges, with a focus on long-term wellness and improved quality of life.
Position Overview
OPA Behavioral Health is seeking a dependable, professional, and patient-focused Medical Front Office Coordinator – Behavioral Health to join our Jacksonville, Florida office.
This is a fully in-person, non-remote position responsible for front desk operations, patient communication, scheduling, and administrative coordination within a behavioral health setting.
Candidates with experience as a Medical Receptionist, Front Desk Medical Assistant, Medical Office Assistant, Medical Administrative Assistant, Patient Services Representative, or Patient Access Representative are strongly encouraged to apply.
If you are organized, detail-oriented, customer-service oriented, and enjoy working in a fast-paced healthcare environment, we would love to hear from you.
Responsibilities
- Greet, welcome, and check in patients with professionalism and warmth
- Serve as the primary front desk medical receptionist and patient access point
- Schedule and manage patient appointments and provider calendars
- Verify insurance eligibility and benefits through the verification team
- Communicate with patients via phone, email, and text messaging
- Answer, screen, and route incoming calls and electronic messages
- Maintain accurate patient records in EMR systems
- Scan, upload, and organize clinical documentation
- Process medical records requests in a timely manner
- Handle clerical tasks including faxes and email correspondence
- Collect co-pays and payments; complete daily reconciliation logs
- Coordinate referrals and patient care coordination support
- Take basic vitals (weight, height, blood pressure) daily
- Administer Urine Drug Tests (UDTs) as needed in accordance with provider orders, clinic protocols, and compliance standards
- Maintain a clean, organized, and welcoming front lobby area
- Support compliance, documentation, and general administrative needs
- Assist with check-out processes
- Ensure strict adherence to HIPAA and patient confidentiality standards
- Conduct local marketing and outreach to physician offices, clinics, hospitals, and community providers to expand OPA Behavioral Health's presence in the Jacksonville area as needed
Qualifications
- Minimum 1 year of experience in a medical office, behavioral health office, or front desk medical receptionist role preferred
- Experience as a Medical Assistant, Front Office Medical Assistant, Medical Receptionist, or Patient Services Representative strongly preferred
- Experience with EMR/EHR systems preferred
- Strong communication, organizational, and multitasking skills
- Professional and compassionate approach with patients
- Ability to thrive in a fast-paced clinical environment
- Ability to verbally de-escalate and reason in a calm and respectful manner
- Autonomy skills and teamwork skills are vital for this role
- High school diploma or equivalent required
Why Join OPA Behavioral Health?
- Supportive, team-oriented work environment
- Opportunity for professional growth and advancement
- Meaningful work impacting patient lives daily
- Stable and expanding organization with multiple Florida locations
Position Details
Location: Jacksonville, FL
Pay: $19.00–$21.00 per hour
Job Type: Full-time
Schedule: Monday–Friday
Work Location: In person
Weekends: No weekends
IMPORTANT
Employment is contingent upon successful completion of a Level 2 background screening processed through the Florida Care Provider Background Screening Clearinghouse. For more info: https://info.flclearinghouse.com
Pay: $19.00 - $21.00 per hour
Benefits:
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid training
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 1 year (Preferred)
- Medical Front desk: 1 year (Preferred)
- medical assisting: 1 year (Preferred)
Language:
- Spanish/English (bilingual) (Preferred)
Ability to Commute:
- Jacksonville, FL 32256 (Required)
Work Location: In person
See All 189+ Behavioral Health Technician Jobs in Jacksonville
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Find JobsBehavioral Health Technician Job Market in Jacksonville
Who's Hiring
- Baptist Health66
- Wolfson Children's Hospital57
- BRADFORD HEALTH SERVICES19
- SAS Healthtech9S
- DANIEL MEMORIAL9
Behavioral Health Technician Jobs in Jacksonville: Frequently Asked Questions
How do I get a behavioral health technician job in Jacksonville?
Jacksonville's strongest hiring comes from residential treatment centers, community behavioral health agencies, and hospital-based psychiatric units, particularly in the Southside and Northside corridors. Candidates with a CPI or de-escalation certification tend to move faster through the hiring process here. Targeting positions at substance use recovery programs or crisis stabilization units is a reliable entry point, and familiarity with Jacksonville's Medicaid-heavy payer environment gives applicants a practical edge.
Which companies hire behavioral health technicians in Jacksonville?
Jacksonville behavioral health technician roles are posted by Baptist Health, Wolfson Children's Hospital, and BRADFORD HEALTH SERVICES and others right now, based on current listings on Migrate Mate as of November 2026. Jacksonville's mix of large hospital systems, nonprofit community agencies, and private residential facilities creates a wide range of employer types actively recruiting for this role.
Are there remote behavioral health technician jobs in Jacksonville?
Yes, though remote work is limited for this role because most behavioral health technician duties require direct, in-person client support. About 16% of behavioral health technician openings tied to Jacksonville are remote or hybrid as of November 2026, and those positions tend to involve telehealth intake coordination or administrative case support rather than direct patient care.
How can I get a behavioral health technician job in Jacksonville with little or no experience?
The most realistic entry path in Jacksonville is applying to crisis stabilization units and group home programs, which routinely hire candidates without prior clinical experience and provide on-the-job training. Volunteering with Jacksonville's community mental health nonprofits or completing a Registered Behavior Technician credential significantly strengthens an application. Entry-level psychiatric technician and direct support professional roles at local residential facilities are common stepping stones into full behavioral health technician positions.
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