Broadband Technician Jobs
Broadband Technician jobs are open across telecommunications, internet service providers, utilities, and cable companies, from entry-level installer to senior network technician, with specializations in fiber optic splicing, coaxial systems, and outside plant installation. See the openings below and apply to the ones that match your experience.
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If you’re like a lot of people, you’re excited to get your career moving. So where do you begin?
Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Shentel services. The services you will be working on includes gigabit internet services to both homes and business, digital video services and phone.
Get Next-Level Know-How
Getting started means getting up to date with all that Shentel has to offer. We’ll teach you to install and service Shentel products in our customers' homes. You’ll get online classroom training and comprehensive hands-on in the field with experienced industry experts in home installation of broadband services and WiFi networks. We’re talking power tools, cable and telecom equipment, meters and apps, computers and software, pole and ladder skills and safety, and more. We provide the gear, and the knowledge you gain will make you a valuable in-home service professional. There’s also support in case you need a quick refresher or higher-level backup.
Climb the Ladder at Shentel
Are you ready to see how far you can go? There are always opportunities to grow and succeed at Shentel, and we’re proud when our people achieve more. It shows in the fact that so many of our Field Operations supervisors, and managers started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues. They started where you are now and can help you build a strong foundation for a career that progresses as you do.
Physical Requirements: This is a physical job, so you should have the strength and flexibility to:
- Move over all types of terrain in all kinds of weather while carrying tools and equipment
- Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully.
- Must be able to communicate tactfully & effectively both face-to-face and remotely over the phone with both customers and company personnel.
- Have a valid driver’s license
- Experience with installing and servicing home or business video, internet and phone services is preferred, but if you do not have experience, we will train you.
- Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers.
- Installs and repairs video, internet and phone services for residential and business customers.
- Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.
- Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.
- Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.
- Observes all company safety procedures at all times.
- Will be expected to support on-call rotation and periodic weekend work may be required.
- Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.
If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.
For technical issues with the website, please contact employment@emp.shentel.com.
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Who's Hiring



What Employers Look For
The qualifications that appear most often in broadband technician jobs.
- Valid driver's license and clean driving record for daily field vehicle use
- Experience terminating and splicing fiber optic and coaxial cable
- Ability to climb ladders, work at heights, and lift up to 50 pounds
- Familiarity with OTDR, power meters, and signal-level meters
- High school diploma or GED, with vocational or technical training preferred
- BICSI Installer or FOA Fiber Optic Technician certification preferred
Tips for Your Broadband Technician Job Search
List every certification you hold
Hiring managers scan for BICSI, FOA, and NCTI credentials before reading anything else on your resume. Put certifications in a dedicated section near the top, not buried in a summary paragraph. Missing or vague cert listings get broadband technician resumes filtered out fast.
Quantify your installation and repair work
Describe the volume and scope of your fieldwork directly: how many drops you pulled per day, the footage of fiber you spliced, or the number of service tickets you closed weekly. Interviewers use those specifics to gauge your pace against their crew's production expectations.
Apply early to roles that fit
Migrate Mate lists broadband technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by deployment type
Filter your search by deployment type, such as FTTH, HFC, or fixed wireless, since your tools and troubleshooting methods differ significantly across them. Applying to roles that match your hands-on experience means your resume speaks directly to what the hiring team needs on day one.
Prepare for a hands-on skills evaluation
Many broadband technician interviews include a bench test or field ride-along where you terminate connectors, run OTDR traces, or troubleshoot a live drop. Practice your end-face prep and loss budget calculations beforehand so you're not relearning muscle memory under observation.
Negotiate tool and vehicle allowances
Compensation for broadband technicians often includes per-diem mileage, company vehicle use, or a tool stipend that is not reflected in the base pay figure. Ask during the offer stage exactly what field expenses are covered, since those allowances can meaningfully affect your take-home.
Broadband Technician Jobs: Frequently Asked Questions
Which companies are hiring the most broadband technicians?
The most active employers for broadband technicians right now are Vyve Broadband, Madison Telecommunications, and Highline Services, and the most openings are in Texas, Georgia, and Virginia, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest in areas undergoing active fiber buildouts or rural broadband expansion projects.
How many broadband technician jobs are remote?
About 0% of broadband technician openings are fully remote or hybrid as of November 2026, since most of the role requires physical presence at a customer site, utility pole, or equipment cabinet. The sub-areas most likely to offer remote flexibility are NOC monitoring, technical support dispatch coordination, and project documentation roles within broadband operations teams.
How do you become a broadband technician?
Start by completing a vocational or trade program focused on telecommunications, electrical systems, or network cabling, since most employers expect hands-on training before hiring. Earn an entry-level certification such as an FOA Fiber Optic Technician or BICSI Installer credential to validate your skills. From there, an apprenticeship or helper role at a cable or ISP contractor builds the field hours you need to advance to independent technician status.
Can I get hired as a broadband technician with little experience?
Yes, many ISPs and cable contractors hire entry-level technicians as apprentices or helpers if you hold a valid driver's license, pass a background check, and show mechanical aptitude during the interview. Completing even a short fiber or coax cabling course beforehand gives your application a concrete edge over candidates with no technical background at all. Some employers run paid training cohorts specifically designed for career changers entering the trades.
What does the broadband technician interview process look like?
Most broadband technician hiring processes start with a phone screen focused on your field experience, certifications, and availability for shift or on-call schedules. A supervisor or lead technician then conducts an in-person or ride-along interview where they may ask you to demonstrate connector termination, interpret a signal loss reading, or walk through how you would troubleshoot a service outage. A background check and driving record review follow before an offer is extended.
Where can I find and apply to broadband technician jobs?
You can find and apply to broadband technician jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your certifications, deployment experience, and preferred location, then apply directly to each one that fits.
See All 39 Broadband Technician Jobs
Find roles that match your experience and apply in just a few clicks.
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