Business Manager Jobs in Grand Rapids, MI
Business Manager jobs in Grand Rapids are concentrated in the downtown Medical Mile corridor, the East Hills business district, and the West Michigan industrial belt, with strong demand in healthcare, manufacturing, and financial services. Employers actively hiring include argenx, BDO, and Dematic. Find a role that fits below and apply directly.
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Showing 5 of 18+ Business Manager jobs
We are Farmers – where ambition meets opportunity.
At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.
Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.
Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!
Workplace: Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
Essential Job Functions
- Monitors teams daily, weekly, and monthly performance, including sales performance, customer experience, quality, efficiency, and compliance with established company and regulatory guidelines through active call listening, side-by-sides, and one-on-one coaching.
- Recommends courses of action to address performance deficiencies.
- Works with manager to create and implements sales and operational plans to constantly improve team performance and develop individual team members skillsets.
- Accountable for ensuring team members meet individual and team performance goals.
- Implements performance management, including corrective action, when applicable.
- Informs leadership of team performance.
- Manages daily operations of team, including all aspects of timecards (including work schedules, lunches, and breaks) and confirms appropriate system access.
- Communicates company strategies related to products and philosophies to team members an ensures teams understanding.
- Works with manager to investigates and resolves escalated customer issues in a timely manner.
- Performs other duties as assigned.
Physical Actions
- Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
- The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
- Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
- Frequently sits for prolonged periods of time, up to a full shift.
- Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
- Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
- Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
- Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
- Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
- Possesses clear vision, with or without correction, to visually read and verify information.
- Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects.
- Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
- Jobs in this category require rare, if any, travel.
Education Requirements
- High School Diploma or equivalent required.
- Bachelors degree preferred.
- Property & Casualty insurance license required upon hire.
Experience Requirements
- 1+ year of business insurance sales and call center experience required, preferably in direct sales.
- People leadership experience preferred.
Additional Qualification
- Demonstrates excellent judgment and decision making skills.
- Effective interpersonal skills.
- Ability to influence internal and/or external constituents.
- Seeks to acquire knowledge in area of specialty.
- Ability to inspire and develop staff.
- Ability to coach others in selling techniques.
- Demonstrated problem solving skills.
- Possesses strong technical aptitude.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Job Location(s): US - MI - Grand Rapids
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com
We are Farmers – where ambition meets opportunity.
At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.
Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.
Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!
Workplace: Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
Essential Job Functions
- Monitors teams daily, weekly, and monthly performance, including sales performance, customer experience, quality, efficiency, and compliance with established company and regulatory guidelines through active call listening, side-by-sides, and one-on-one coaching.
- Recommends courses of action to address performance deficiencies.
- Works with manager to create and implements sales and operational plans to constantly improve team performance and develop individual team members skillsets.
- Accountable for ensuring team members meet individual and team performance goals.
- Implements performance management, including corrective action, when applicable.
- Informs leadership of team performance.
- Manages daily operations of team, including all aspects of timecards (including work schedules, lunches, and breaks) and confirms appropriate system access.
- Communicates company strategies related to products and philosophies to team members an ensures teams understanding.
- Works with manager to investigates and resolves escalated customer issues in a timely manner.
- Performs other duties as assigned.
Physical Actions
- Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
- The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
- Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
- Frequently sits for prolonged periods of time, up to a full shift.
- Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
- Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
- Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
- Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
- Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
- Possesses clear vision, with or without correction, to visually read and verify information.
- Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects.
- Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
- Jobs in this category require rare, if any, travel.
Education Requirements
- High School Diploma or equivalent required.
- Bachelors degree preferred.
- Property & Casualty insurance license required upon hire.
Experience Requirements
- 1+ year of business insurance sales and call center experience required, preferably in direct sales.
- People leadership experience preferred.
Additional Qualification
- Demonstrates excellent judgment and decision making skills.
- Effective interpersonal skills.
- Ability to influence internal and/or external constituents.
- Seeks to acquire knowledge in area of specialty.
- Ability to inspire and develop staff.
- Ability to coach others in selling techniques.
- Demonstrated problem solving skills.
- Possesses strong technical aptitude.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Job Location(s): US - MI - Grand Rapids
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com
See All 18 Business Manager Jobs in Grand Rapids
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Find Business Manager JobsBusiness Manager Job Market in Grand Rapids
Who's Hiring
Top Industries Hiring
- Insurance
- Biotechnology & Pharmaceuticals
Business Manager Jobs in Grand Rapids: Frequently Asked Questions
How do I get a business manager job in Grand Rapids?
Focus your search on Grand Rapids' three strongest hiring sectors: healthcare systems anchored along the Medical Mile, mid-size manufacturers throughout the West Michigan corridor, and financial services firms clustered downtown. Candidates who combine operational experience with familiarity with West Michigan's cost-conscious, relationship-driven business culture stand out. Networking through the Grand Rapids Chamber of Commerce and West Michigan-focused professional groups gives a meaningful edge over cold applications.
Which companies hire business managers in Grand Rapids?
Grand Rapids business manager roles are posted by argenx, BDO, and Dematic and others right now, based on current listings on Migrate Mate as of November 2026. Grand Rapids attracts a mix of large regional health systems, established manufacturers, and fast-growing professional services firms, all of which regularly hire business managers at multiple levels.
Are there remote business manager jobs in Grand Rapids?
Yes, though availability depends heavily on the role, since business managers in healthcare, manufacturing, and retail operations typically need to be on-site. About 43% of business manager openings tied to Grand Rapids are remote or hybrid as of November 2026, skewing toward finance, insurance, and corporate services functions. Strategy, reporting, and vendor management responsibilities are the most commonly offered as remote-eligible in Grand Rapids.
How can I get a business manager job in Grand Rapids with little or no experience?
The most realistic entry path in Grand Rapids is through operations coordinator or team lead roles inside the city's large healthcare networks or regional manufacturers, where internal promotion to business manager is common. Grand Rapids employers like hospital systems and mid-size distributors frequently hire candidates with an associate or bachelor's degree and supervisory experience over candidates with credentials but no local operational background. Building familiarity with West Michigan supplier networks and lean operations practices also strengthens a junior candidate's profile meaningfully.
Which industries hire the most business managers in Grand Rapids?
The sectors hiring the most business managers in Grand Rapids are Insurance and Biotechnology & Pharmaceuticals, based on current listings on Migrate Mate as of November 2026. Grand Rapids' role as a regional healthcare hub, combined with its deep manufacturing and office furniture industry base, creates consistent year-round demand for business managers who can run operations across both clinical and production environments.
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