Business Operations Leader Jobs in Boston, MA

INTRODUCTION

Shape the Future of Water Infrastructure Across New England

This is not a traditional project management role. WSP is seeking a recognized municipal water leader who can grow client relationships, win strategic work, and lead delivery of some of the region's most important water and wastewater programs.

As a Senior Project Manager / Client Service Leader, you will serve as a trusted advisor to municipal and utility clients while helping expand our presence throughout Massachusetts and New England. You will have access to a deep national bench of technical experts — allowing you to focus on client leadership, project success, and market growth.

Why This Role Is Different

Massachusetts is in the midst of a major infrastructure investment cycle. MassDEP compliance obligations, PFAS response programs, aging conveyance and treatment infrastructure, and the push toward comprehensive asset management are driving capital programs across the Commonwealth. WSP is actively building its presence in this market — and this role is the platform to lead that growth. You will not be inheriting a mature book of business and managing the status quo. You will be shaping it.

• Opportunity to build and expand a growing practice rather than simply manage projects
• Significant autonomy to develop clients, pursue opportunities, and shape market strategy
• Access to national technical resources and subject matter experts
• Clear pathway toward Client Director, Practice Leader, and Regional Leadership roles

• Develop and strengthen executive-level relationships with municipal water and wastewater clients, utilities, and state agencies
• Lead business development, strategic positioning, capture planning, proposals, interviews, and contract negotiations
• Serve as Project Manager or Program Manager on major treatment, conveyance, pumping, resiliency, and asset management programs
• Collaborate with regional and national technical leaders to deliver exceptional client outcomes
• Mentor project managers and technical staff
• Represent WSP through NEWEA, MWWA, AWWA, ACEC, and regional industry events
• Help shape growth strategy for the New England water market

IDEAL CANDIDATE

• PE license required
• 12+ years of municipal water/wastewater consulting experience
• Established relationships with Massachusetts municipalities, utilities, and MassDEP
• Demonstrated success winning and delivering complex infrastructure programs
• Strong executive presence and client-facing leadership skills
• Experience managing multidisciplinary teams across planning, design, and construction phases

COMPENSATION

• Expected Salary (all locations): $145,400 - $259,100

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

ABOUT WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.