Senior Level Business Operations Leader Jobs
Senior level business operations leader jobs place experienced professionals in charge of setting operational direction, owning cross-functional outcomes, and leading the teams and initiatives that drive execution. Openings concentrate across Technology & Software and Marketing & Advertising, with a 100% remote and hybrid mix, and employers like spire, Spire Global, and Amazon hiring at this level now.
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Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. AWS is growing rapidly, and we are looking for a Cluster Operations Leader to join our expanding Infrastructure Operations team.
The Cluster Operations Leader is one of our most senior management roles in the data center environment. The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency, and cost management.
Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments. We seek a leader with experience in both DCO and DCEO systems. Through operating independently, a physical security team works closely with these functions to protect people, assets, and customer data.
The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. Their role requires both strategic oversight and the ability to dive deep into specific issues.
As a vital member of the management team, the Cluster Operations Leader helps scale the world's largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success in this role requires strong technical knowledge on both engineering (electrical and mechanical) and compute systems, process optimization skills, and dedication to achieving world-class operational performance.
If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you’ve been looking for!
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams
Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost
Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions
Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management
Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs
Lead safety, security, and availability incident response, management, and resolution
Improve operational processes, procedures, methods, and tools continuously
A day in the life
At AWS, each day presents unique challenges as the business evolves rapidly. Leaders in this space divide their time between collaborating with global partners and managing local teams. Successful leaders identify priorities in real-time and adjust their focus accordingly. We maintain Amazon's culture of working hard, having fun, and making history.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Bachelor's or Master's degree in computer science, engineering or a related technical field
- Experience in management of datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar fields
- 10+ years of relevant management experience in Data Centers operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing, datacenter buildouts and scaling, or similar experience
- Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication.
- Proven ability to hire, develop and manage high-performing geographically distributed technical teams
PREFERRED QUALIFICATIONS
- Experience with Continuous Improvement and Six Sigma methodologies
- Knowledge of mechanical, electrical, and controls systems for critical infrastructures
- Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, PA, BERWICK - 182,300.00 - 272,500.00 USD annually
DESCRIPTION
Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. AWS is growing rapidly, and we are looking for a Cluster Operations Leader to join our expanding Infrastructure Operations team.
The Cluster Operations Leader is one of our most senior management roles in the data center environment. The Cluster Operations Leader manages Amazon Data Center Clusters and Colocation Operations within their assigned region. As senior Infrastructure Operations leader, they oversee safety, security, availability, scaling, efficiency, and cost management.
Infrastructure Operations consists of two core functions: Data Center Operations (DCO) and Data Center Engineering Operations (DCEO). DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments. We seek a leader with experience in both DCO and DCEO systems. Through operating independently, a physical security team works closely with these functions to protect people, assets, and customer data.
The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. Their role requires both strategic oversight and the ability to dive deep into specific issues.
As a vital member of the management team, the Cluster Operations Leader helps scale the world's largest cloud computing infrastructure. The position demands innovation to solve complex daily challenges and drive operational excellence. Success in this role requires strong technical knowledge on both engineering (electrical and mechanical) and compute systems, process optimization skills, and dedication to achieving world-class operational performance.
If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you’ve been looking for!
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams
Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost
Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions
Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management
Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs
Lead safety, security, and availability incident response, management, and resolution
Improve operational processes, procedures, methods, and tools continuously
A day in the life
At AWS, each day presents unique challenges as the business evolves rapidly. Leaders in this space divide their time between collaborating with global partners and managing local teams. Successful leaders identify priorities in real-time and adjust their focus accordingly. We maintain Amazon's culture of working hard, having fun, and making history.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Bachelor's or Master's degree in computer science, engineering or a related technical field
- Experience in management of datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar fields
- 10+ years of relevant management experience in Data Centers operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing, datacenter buildouts and scaling, or similar experience
- Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication.
- Proven ability to hire, develop and manage high-performing geographically distributed technical teams
PREFERRED QUALIFICATIONS
- Experience with Continuous Improvement and Six Sigma methodologies
- Knowledge of mechanical, electrical, and controls systems for critical infrastructures
- Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, PA, BERWICK - 182,300.00 - 272,500.00 USD annually
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Top Industries Hiring
- Technology & Software
- Marketing & Advertising
Senior Level Business Operations Leader Jobs: Frequently Asked Questions
How do I get a senior level business operations leader job?
Employers hiring at the senior level want candidates who have owned large-scale operational programs end to end, not just contributed to them. Demonstrating cross-functional leadership, a history of measurable process or efficiency improvements, and experience mentoring junior operations staff will set you apart. Tailoring your resume to show scope, accountability, and business impact at each role is more effective than listing responsibilities.
Which companies hire senior level business operations leaders?
Companies hiring senior level business operations leaders right now include spire, Spire Global, and Amazon, based on current listings on Migrate Mate as of September 2026. Hiring at this level comes from a broad mix of employers, including large enterprises scaling their operations functions and mid-size organizations building out senior leadership capacity for the first time.
Are there remote senior level business operations leader jobs?
Yes, though remote availability varies by employer and function. About 100% of senior level business operations leader openings are remote or hybrid as of September 2026, reflecting demand for experienced operations leaders who can manage distributed teams and processes effectively. On-site roles remain common in industries where operations work is tied to physical locations or complex stakeholder coordination.
What makes a business operations leader role senior level?
Senior level business operations leader roles are defined by ownership and scope rather than task execution. Responsibilities typically include setting operational strategy, managing budgets or P&L accountability, leading cross-functional initiatives, and mentoring or managing other operations professionals. The expectation is that you drive outcomes independently, influence organizational direction, and solve ambiguous problems without close supervision.
Which industries hire the most senior level business operations leaders?
Senior Level business operations leader roles concentrate in Technology & Software and Marketing & Advertising, based on current listings on Migrate Mate as of September 2026. These sectors tend to drive hiring at this level because they operate at scale, require tight coordination between functions, and depend on experienced operations leaders to sustain efficiency as the business grows or changes.