Care Advocate Jobs
Care Advocate jobs are open across health insurance, managed care, behavioral health, and nonprofit sectors, from entry-level to senior and team-lead roles, with specializations in case management, member services, and utilization review. See the openings below and apply to the ones that match your experience.
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Showing 5 of 33+ Care Advocate jobs
Major Responsibilities:
Provides social work services to individuals or groups including: screening, psychosocial assessment, discharge planning, determination of social work goals, appropriate concrete and/or therapeutic interventions and follow-up. Exercises a substantial degree of professional judgment, recognizing deviations from the usual patient/family functioning, anticipating problems and taking measures to maximize coping capabilities.
Documents activity according to department and program protocols or standards.
Implements interventions substantiated by assessment as appropriate to the needs of the patient/client system and consistent with available resources. Advocates for patient involvement in the plan of care. Initiates and coordinates interventions with the activities of other members of the health care team. Collaborates with community agencies and institutions to plan continued care and to coordinate interventions related to finances, housing, childcare, family discord and other psychosocial problems. Provides crisis intervention services.
Assists with managing utilization of hospital resources especially as related to patients with complex continuity of care needs. Supports and participates in the case management planning process to achieve desired outcomes.
Provides education to patients/families regarding Advance Directives for health care decision-making. Assists with execution of these documents as appropriate.
Communicates effectively with patients, family, other members of the health care team and community agencies and facilitates resolution of issues which could impact on continuity of care (e.g., prior-approvals, application requirements, transfer paperwork).
Establishes and maintains effective professional relationships, positively representing the social work profession throughout the organization and in the community. Promotes constructive approach to problem solving. Adheres to the professions Code of Ethics; consistently practices within a framework guided by ethical principles.
Participates in the orientation of new staff and/or education of social work students.
Participates in unit-based educational programs to enhance the understanding of psychosocial aspects of health care delivery. Works cooperatively with other professional and non-professional staff to identify and resolve problems in the service delivery systems and to improve quality of patient care. Participates in the quality improvement process as it relates to supported area.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:
Social Worker license issued by the state in which teammate practices.
Education Required:
Master's Degree in Social Work.
Experience Required:
Bilingual Required
Typically requires 1 year of experience in providing social work services in a complex health care system.
Knowledge, Skills & Abilities Required:
Demonstrated knowledge of social work principles and methods, and the ability to apply these in a health care setting.
Demonstrated decision making, team building, time management, customer service, and conflict resolution skills.
Excellent communication and human relation skills.
Intermediate computer skills including word processing, presentation applications and electronic mail.
Certification Addendum
Team members will maintain annual educational requirements for hospital based certifications (e.g.DNV, CARF or others).
Physical Requirements and Working Conditions:
Generally exposed to a patient care environment.
May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
Must sit, stand, speak, read/write, and walk throughout the workday.
Position may require travel; therefore may be exposed to road and weather hazards.
Operates all equipment necessary to perform the job.
Major Responsibilities:
Provides social work services to individuals or groups including: screening, psychosocial assessment, discharge planning, determination of social work goals, appropriate concrete and/or therapeutic interventions and follow-up. Exercises a substantial degree of professional judgment, recognizing deviations from the usual patient/family functioning, anticipating problems and taking measures to maximize coping capabilities.
Documents activity according to department and program protocols or standards.
Implements interventions substantiated by assessment as appropriate to the needs of the patient/client system and consistent with available resources. Advocates for patient involvement in the plan of care. Initiates and coordinates interventions with the activities of other members of the health care team. Collaborates with community agencies and institutions to plan continued care and to coordinate interventions related to finances, housing, childcare, family discord and other psychosocial problems. Provides crisis intervention services.
Assists with managing utilization of hospital resources especially as related to patients with complex continuity of care needs. Supports and participates in the case management planning process to achieve desired outcomes.
Provides education to patients/families regarding Advance Directives for health care decision-making. Assists with execution of these documents as appropriate.
Communicates effectively with patients, family, other members of the health care team and community agencies and facilitates resolution of issues which could impact on continuity of care (e.g., prior-approvals, application requirements, transfer paperwork).
Establishes and maintains effective professional relationships, positively representing the social work profession throughout the organization and in the community. Promotes constructive approach to problem solving. Adheres to the professions Code of Ethics; consistently practices within a framework guided by ethical principles.
Participates in the orientation of new staff and/or education of social work students.
Participates in unit-based educational programs to enhance the understanding of psychosocial aspects of health care delivery. Works cooperatively with other professional and non-professional staff to identify and resolve problems in the service delivery systems and to improve quality of patient care. Participates in the quality improvement process as it relates to supported area.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:
Social Worker license issued by the state in which teammate practices.
Education Required:
Master's Degree in Social Work.
Experience Required:
Bilingual Required
Typically requires 1 year of experience in providing social work services in a complex health care system.
Knowledge, Skills & Abilities Required:
Demonstrated knowledge of social work principles and methods, and the ability to apply these in a health care setting.
Demonstrated decision making, team building, time management, customer service, and conflict resolution skills.
Excellent communication and human relation skills.
Intermediate computer skills including word processing, presentation applications and electronic mail.
Certification Addendum
Team members will maintain annual educational requirements for hospital based certifications (e.g.DNV, CARF or others).
Physical Requirements and Working Conditions:
Generally exposed to a patient care environment.
May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
Must sit, stand, speak, read/write, and walk throughout the workday.
Position may require travel; therefore may be exposed to road and weather hazards.
Operates all equipment necessary to perform the job.
Care Advocate Jobs by Experience Level
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Find Care Advocate JobsCare Advocate Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in care advocate jobs.
- High school diploma or associate degree in health, human services, or a related field
- Experience with electronic health record systems or care management software
- Knowledge of managed care, insurance benefits, or utilization review processes
- Strong verbal and written communication skills for member and provider interactions
- Active Certified Case Manager (CCM) or medical assistant credential preferred
- Ability to manage a high-volume caseload while meeting documentation deadlines
Tips for Your Care Advocate Job Search
Tailor your resume to care settings
Highlight documentation tools you've used, such as electronic health records or care management platforms, alongside any experience coordinating between clinical teams and patients. Generic customer service language undersells your clinical context and costs you interviews.
Lead with your certifications upfront
CCM, CCMA, or CNA credentials often appear in screening filters before a human reads your resume. List certifications in a dedicated section near the top so automated applicant tracking systems flag you as a qualified candidate immediately.
Apply early to roles that fit
Migrate Mate lists care advocate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target your specialty in your search
Filter openings by the population you serve best, whether pediatric, geriatric, behavioral health, or chronic disease. Employers hiring for a specific patient population consistently prefer candidates whose experience mirrors that caseload over general healthcare backgrounds.
Prepare scenario answers for escalation situations
Interviewers for care advocate roles routinely ask how you handled a member who refused a care plan or a provider who was unresponsive. Prepare two or three real examples where you resolved a stalled care coordination situation and what the outcome was.
Negotiate scope alongside compensation
Before accepting an offer, clarify your caseload size, documentation expectations, and whether on-call coverage is required. Care advocate burnout is closely tied to these factors, and discussing them upfront sets realistic expectations on both sides.
Care Advocate Jobs: Frequently Asked Questions
Which companies are hiring the most care advocates?
The companies hiring the most care advocates right now include University of Utah, WellBe Senior Medical, and Unicity Care Management, with the largest share of openings in Texas, Illinois, and Utah, based on current listings on Migrate Mate as of November 2026. Health insurers and managed care organizations tend to post the highest volume of openings consistently throughout the year.
How many care advocate jobs are remote?
About 67% of care advocate openings are fully remote or hybrid as of November 2026, reflecting the role's heavy reliance on phone, video, and electronic health record work rather than in-person care. Telephonic case management and insurance utilization review positions are the sub-areas most likely to be fully remote.
How do you become a care advocate?
Start with a background in healthcare, social work, or customer service, then gain direct experience working with patients or health plan members. Earning a certification such as CCM or completing a medical assistant program strengthens your candidacy. Most employers also want demonstrated experience using electronic health records and coordinating care across multiple providers or departments.
Can I get hired as a care advocate with little experience?
Yes, entry-level care advocate roles exist, particularly at health insurance call centers and nonprofit community health organizations. Employers in these settings often prioritize strong communication skills, empathy, and familiarity with health benefits over clinical credentials. Volunteering with a patient advocacy organization or completing a health navigator training program can substitute for direct work experience when you're starting out.
What does the care advocate interview process look like?
Most care advocate interviews include a phone screen focused on your healthcare or customer service background, followed by a structured panel or one-on-one interview with scenario-based questions. You'll typically be asked how you handle difficult member interactions, manage competing priorities, and document care plans accurately. Some employers add a brief written or typing assessment to evaluate documentation speed and accuracy.
Where can I find and apply to care advocate jobs?
You can find and apply to care advocate jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level and specialty area, then apply directly to each listing that fits.
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