Care Coordinator Jobs in Philadelphia, PA
Care Coordinator jobs in Philadelphia are in strong demand across University City, Center City, and North Philadelphia, driven by the city's dense concentration of health systems, managed care organizations, and community health centers. Employers hiring right now include Gaudenzia, Doc Love HomeCare, and Carefully Caring Home Care Agency. Find a role that fits below and apply directly.
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We are currently seeking Managed Care Coordinator to join our Intellectual and Developmental Disabilities Services (IDD) division.
- Interface with physicians, AVS staff (Nurses, Adaptive Equipment Specialist, Motor Development Specialist, PT, OT, ST, & Administrators), Durable Medical Equipment vendors, pharmacy, etc. to obtain documentation, facilitate billing and coordinate follow-up.
- Communicate with family regarding insurance questions, issues, changes, etc.
- Complete, submit and track all letters of medical necessity, medical exceptions and other documentation, resubmissions, approvals, rejections and billing for physical/medical consults, therapies, durable medical equipment/supplies, and other services needed by the individuals and paid for by insurances.
- Coordinate referrals for physician, therapy services, testing and DME needs.
- Coordinate the appeals process on behalf of the physician, as needed.
- Contact area physicians and needed medical services to find those participating in the network.
- Respond to billing inquiries and work with providers, Fiscal, and family contacts, as needed, to obtain resolution.
- Maintain current client insurance information by working with Social Services, Fiscal, and family contacts.
- Establish and maintain various file systems, as directed.
- Travel to various AVS facilities to consult with the physician and AVS staff to retrieve information from charts, as needed.
- Attending Managed Care related meetings which minimally includes House Manager, Pharmacy and Therapeutics, Pre-admission, as well as regular meetings with the Health Services Supervisors to discuss any outstanding issues.
- Respond to insurance inquiries and provides required information and documentation.
- Perform related duties, special assignments, and projects, as required.
Earn $21.00/hour in this position.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan
- - both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay
- - access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Requirements:- High school diploma, business school background preferred.
- Experience/training in a medical office/insurance company required.
- Must be familiar with the managed care field, computer literate or able to learn Microsoft Office.
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Who's Hiring

Top Industries Hiring
- Healthcare & Medical Services
Care Coordinator Jobs in Philadelphia: Frequently Asked Questions
How do I get a care coordinator job in Philadelphia?
The fastest path into care coordination in Philadelphia is through the city's major health systems and federally qualified health centers, which hire regularly across inpatient, outpatient, and community settings. Concentrations of openings fall in University City, North Philadelphia, and South Philadelphia. Candidates with case management experience, familiarity with managed Medicaid, or bilingual skills in Spanish or a Southeast Asian language have a clear edge in Philadelphia's market.
Which companies hire care coordinators in Philadelphia?
Employers hiring care coordinators in Philadelphia right now include Gaudenzia, Doc Love HomeCare, and Carefully Caring Home Care Agency, based on current listings on Migrate Mate as of August 2026. Philadelphia's hiring landscape is anchored by large academic medical centers, community health networks, and managed care plans serving a dense urban population.
Are there remote care coordinator jobs in Philadelphia?
Yes, though availability depends heavily on the role. Care coordination is largely clinical and community-facing, so fully remote positions are less common than in desk-based fields. About 23% of care coordinator openings tied to Philadelphia are remote or hybrid as of August 2026, with hybrid arrangements most common in utilization management, telephonic case management, and insurance-side roles.
How can I get a care coordinator job in Philadelphia with little or no experience?
The most realistic entry point in Philadelphia is a patient navigator or community health worker role at a federally qualified health center or hospital system, where on-the-job training is standard. Philadelphia's network of community behavioral health organizations and AmeriCorps-affiliated health programs also hire entry-level candidates. A certification like Certified Medical Assistant or any direct patient-contact background, even from a clinical internship, strengthens an application significantly in this market.
Which industries hire the most care coordinators in Philadelphia?
Most care coordinator openings in Philadelphia sit in Healthcare & Medical Services, per current listings on Migrate Mate as of August 2026. Philadelphia's role as a regional healthcare hub, home to major academic medical systems and a large Medicaid-managed-care population, keeps demand concentrated in those sectors year-round.
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