Care Management Assistant Jobs
Care Management Assistant jobs are open across hospitals, health systems, insurance companies, and managed care organizations, at levels from entry-level coordinator to senior care navigator, with specializations in utilization review, discharge planning, and chronic disease management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 37+ Care Management Assistant jobs
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule:
Full timeShift:
Day (United States of America)Address:
400 CELEBRATION PLCity:
CELEBRATIONState:
FloridaPostal Code:
34747Job Description:
Schedule: M-F 7a - 3:30p
- Promotes excellent customer services through interactions with care management assistant (CMA) team, patients, physicians, care managers, and the healthcare team.
- Keeps Care Managers and Care Management Leadership informed of issues or delays impacting timely discharge.
- Oversees the CMA Coordination of patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
- Ensures the CMA delivery of regulatory letters to patients or their representatives is in accordance with Federal and State regulations.
- Prepares reports for Care Management leadership to monitor Care Management processes.
- Oversees the insurance authorization CMA work for patient post-acute care needs as directed by the Care Manager.
- Oversees the arrangement of patient transportation and follow up appointments as requested.
- Monitors CMA staff performance and reports findings to Care Management Leadership.
- Other duties as assigned.
- Ability to communicate effectively with diverse populations [Required]
- Ability to demonstrate compassion, responsiveness, and initiative [Required]
- Ability to effectively present information and respond to questions from patients/family [Required]
- Critical thinking and problem-solving skills [Required]
- Knowledge of and ability to utilize internal and external resources [Required]
- Flexibility in prioritization and effective organizational skills [Required]
- Ability to multitask and function in a stressful, fast-paced environment [Required]
- Professional presentation and decorum aligned with environment in which they are situated [Required]
- Ability to speak using clear and professional language [Required]
- Demonstrate written communication skills [Required]
- Demonstrate interpersonal/verbal communication skills [Required]
- Knowledge of medical terminology [Required]
- Knowledge of Microsoft Office (Word, Excel and PowerPoint) [Required]
- EPIC [Preferred]
- Careport [Preferred]
- Payor Portals [Preferred]
Education:
- Associate [Preferred]
- High School Grad or Equiv [Required]
Work Experience:
- 1+ year care management assistant or healthcare environment or customer service [Required]
Licenses and Certifications:
- Certified Supply Chain Professional (CSCP) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$18.32 - $29.31
Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule:
Full timeShift:
Day (United States of America)Address:
400 CELEBRATION PLCity:
CELEBRATIONState:
FloridaPostal Code:
34747Job Description:
Schedule: M-F 7a - 3:30p
- Promotes excellent customer services through interactions with care management assistant (CMA) team, patients, physicians, care managers, and the healthcare team.
- Keeps Care Managers and Care Management Leadership informed of issues or delays impacting timely discharge.
- Oversees the CMA Coordination of patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
- Ensures the CMA delivery of regulatory letters to patients or their representatives is in accordance with Federal and State regulations.
- Prepares reports for Care Management leadership to monitor Care Management processes.
- Oversees the insurance authorization CMA work for patient post-acute care needs as directed by the Care Manager.
- Oversees the arrangement of patient transportation and follow up appointments as requested.
- Monitors CMA staff performance and reports findings to Care Management Leadership.
- Other duties as assigned.
- Ability to communicate effectively with diverse populations [Required]
- Ability to demonstrate compassion, responsiveness, and initiative [Required]
- Ability to effectively present information and respond to questions from patients/family [Required]
- Critical thinking and problem-solving skills [Required]
- Knowledge of and ability to utilize internal and external resources [Required]
- Flexibility in prioritization and effective organizational skills [Required]
- Ability to multitask and function in a stressful, fast-paced environment [Required]
- Professional presentation and decorum aligned with environment in which they are situated [Required]
- Ability to speak using clear and professional language [Required]
- Demonstrate written communication skills [Required]
- Demonstrate interpersonal/verbal communication skills [Required]
- Knowledge of medical terminology [Required]
- Knowledge of Microsoft Office (Word, Excel and PowerPoint) [Required]
- EPIC [Preferred]
- Careport [Preferred]
- Payor Portals [Preferred]
Education:
- Associate [Preferred]
- High School Grad or Equiv [Required]
Work Experience:
- 1+ year care management assistant or healthcare environment or customer service [Required]
Licenses and Certifications:
- Certified Supply Chain Professional (CSCP) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$18.32 - $29.31
Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Care Management Assistant Jobs by Experience Level
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Find JobsCare Management Assistant Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in care management assistant jobs.
- High school diploma or associate degree in a health-related field
- Experience with electronic health record systems such as Epic or Cerner
- Knowledge of insurance authorization and benefit verification processes
- Strong written and verbal communication skills for patient and provider interaction
- Familiarity with ICD-10 coding or medical terminology
- One or more years of experience in a clinical or healthcare administrative setting
Tips for Your Care Management Assistant Job Search
Tailor your resume for care settings
Highlight direct experience with care coordination software, patient scheduling, or prior authorization workflows. Hiring managers in health systems scan for familiarity with electronic health records and interdisciplinary team communication, so name the specific platforms and processes you've used.
List certifications that move your application forward
Certifications like a Certified Medical Administrative Assistant credential or completion of a medical coding course signal readiness to hiring teams. If you're pursuing one, include the expected completion date so reviewers don't pass over your application assuming you lack the credential.
Apply early to roles that fit
Migrate Mate lists care management assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by care setting, not just title
Job titles vary widely: care management assistant, care coordination assistant, and case management support specialist often describe the same role. Searching by setting, such as home health, managed care, or acute care, surfaces openings your keyword search might miss entirely.
Prepare for scenario-based interview questions
Interviewers in care management frequently ask how you'd handle a patient missing a follow-up appointment or an urgent prior authorization. Walk through your process step by step, naming the team members you'd contact and the documentation you'd complete.
Follow up after submitting your application
Many care management roles sit inside large health systems with slow ATS review cycles. A brief, professional follow-up to the hiring coordinator a week after applying keeps your application visible and signals genuine interest in the specific team.
Care Management Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most care management assistants?
HealthPartners, Sanitas Medical Center, and BRMS are hiring the most care management assistants right now, with openings concentrated in Florida, California, and Alabama, based on current listings on Migrate Mate as of November 2026. Volume tends to be highest at large integrated health systems and regional managed care organizations.
How many care management assistant jobs are remote?
About 38% of care management assistant openings are fully remote or hybrid as of November 2026, though availability depends heavily on the employer and care setting. Roles focused on telephonic outreach, prior authorization support, and administrative coordination are the most likely to offer remote or hybrid arrangements, while positions requiring direct patient contact are predominantly on-site.
How do you become a care management assistant?
Start by completing a high school diploma or an associate degree in health administration, medical assisting, or a related field. Build familiarity with electronic health records and medical terminology through coursework or entry-level clinical work. Earning a Certified Medical Administrative Assistant credential strengthens your application. From there, apply to entry-level positions at health systems, insurance companies, or home health agencies to gain direct care coordination experience.
Can you get hired as a care management assistant with little experience?
Yes, many employers will hire candidates with limited direct experience if you can demonstrate strong organizational skills and comfort with healthcare settings. Volunteer work in a clinic, a medical administrative course, or experience as a patient services representative all translate well. Smaller home health agencies and community health centers are often more open to candidates still building their background than large hospital systems.
What does the care management assistant interview process look like?
Most employers start with a phone screen focused on your healthcare background and software familiarity. A second round typically involves a panel or one-on-one interview with a care management supervisor who will ask scenario-based questions about handling patient outreach, authorization requests, or escalations. Some organizations add a brief skills assessment covering medical terminology or data entry accuracy before extending an offer.
Where can I find and apply to care management assistant jobs?
You can find and apply to care management assistant jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and preferred care setting, and apply directly to each listing that fits.
See All 37 Care Management Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
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