Entry Level Client Solutions Associate Jobs
New grad client solutions associate jobs open doors for recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated client-facing skills can matter more than a long resume. Most openings are on-site roles across Staffing & Recruiting, Technology & Software, and Banking & Financial Services, with employers like TikTok, Robert Half, and Truist hiring at this level now.
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
2nd Shift - 10% Automatic Pay Differential (United States of America)Please review the following job description:
Collect delinquent accounts according to the agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines. Provide exceptional client service to all Clients by being transparent, positive, and treating Clients the way we want to be treated.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Achieve performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
2. Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay and accordance with all policies, procedures, guidelines, and training.
3. Disclose all relevant account information to Clients accurately, professionally, and in a positive manner.
4. Manage client communications and provide accurate account detail and information with an elevated level of professionalism and integrity, while following all required compliance and quality expectations.
5. Work accounts thoroughly according to established procedures (including contact attempts, required letters, etc.)
6. Document all collection efforts in the system of record for each assigned account in accordance with established policies, procedures, and guidelines, which may include relevant system codes.
7. Execute on the established call scripts documented in training, policies, procedures, and guidelines.
8. Achieve acceptable call monitoring scores in each call category.
9. Communicate regularly with the Client Default Leaders pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling.
10. Accurately process payments, transactions, and workflows.
11. Complete all required Computer Based Training (CBT) courses accurately and timely.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education and related training or experience
2. Strong verbal and written communication skills
3. Basic Computer skills
4. Ability to perform in a fast paced, highly dynamic environment.
5. Ability to work flexible schedule, including overtime as needed.
Preferred Qualifications:
1. Previous Client service, collections, or sales experience
2. Bilingual
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Entry Level Client Solutions Associate Jobs: Frequently Asked Questions
How do I get an entry level client solutions associate job?
Focus on roles that explicitly welcome recent graduates or list zero to two years of experience as acceptable. Employers at this level prioritize communication skills, comfort with CRM tools, and any hands-on client interaction from internships, campus jobs, or volunteer work. Tailoring your resume to highlight problem-solving and customer-facing situations gives you a clear edge over candidates with generic applications.
Which companies hire entry level client solutions associates?
Companies hiring entry level client solutions associates right now include TikTok, Robert Half, and Truist, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from technology firms, financial services companies, and staffing or business process outsourcing organizations that onboard junior talent and train them into client-facing roles.
Are there remote entry level client solutions associate jobs?
Yes, though on-site and hybrid roles still make up a significant share of openings at this level. About 11% of entry level client solutions associate openings are remote or hybrid as of November 2026, giving candidates flexibility depending on the employer and industry. Filtering by work setting when you search helps narrow results to arrangements that fit your situation.
Are these new grad client solutions associate jobs?
Yes, the listings here include new grad, recent graduate, and junior client solutions associate roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internship or project work in place of full-time history, or mentions training programs and mentorship. If a role lists a bachelor's degree as the primary qualification without demanding years of prior experience, it is typically open to new grads.
Which industries hire the most entry level client solutions associates?
Entry Level client solutions associate roles concentrate in Staffing & Recruiting, Technology & Software, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their business models depend on managing ongoing client relationships at scale, creating steady demand for junior associates who can support account teams and handle day-to-day client communication.