Senior Level Client Solutions Manager Jobs
Senior level client solutions manager jobs place experienced professionals in charge of strategic client relationships, revenue outcomes, and the cross-functional teams or programs that deliver results. Openings are concentrated in Technology & Software, Accounting & Auditing, and Banking & Financial Services, with a strong mix of on-site, hybrid, and remote roles available from employers like Meta, TikTok, and Narwal hiring at this level now.
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Showing 5 of 8+ Senior Level Client Solutions Manager jobs
Position: Client Partner – IT Services and Solutions (AI and Data)
Location: Cincinnati, OH (Primary) | Indianapolis, IN / Columbus, OH (Secondary)
Employment Type: Full-Time
About us:
Narwal is an AI-powered, data-led, outcome focused solutions provider helping Fortune 500 and enterprise clients across AI, Data, and Quality Engineering. Recognized on the Inc. 5000 and as a Great Place to Work, Narwal combines deep engineering expertise with proprietary AI accelerators to deliver measurable business outcomes at scale.
Why Narwal?
Join Narwal’s leadership team at a pivotal stage of growth. This role offers the opportunity to be part of the leadership team shaping that story while driving meaningful impact across customers, teams, and the business.
At Narwal, you will:
- Build from the ground up – shaping the account strategy, growth playbook, and long-term client partnerships.
- Operate like a founder – with real autonomy, accountability, and the ability to drive meaningful business outcomes.
- Work directly with CXOs and senior leadership, influencing strategic decisions and client growth.
- Play a key role in Narwal’s next phase of growth, as the company scales significantly over the coming years.
- Win big with competitive compensation and best-in-industry sales incentives.
- Benefit from meaningful ESOP participation, creating long-term value as Narwal continues to grow.
- Thrive in a high-energy, collaborative culture at a Certified Great Place to Work, where builders and problem-solvers succeed.
Role Overview:
As a Client Partner, you will own growth across strategic accounts by combining relationship depth, consultative selling, technology fluency, and disciplined execution. You will manage a portfolio of key clients, set the account growth vision, and drive top-line and bottom-line results by engaging meaningfully with business, technology, data, AI, quality engineering, and delivery leaders. This is not a traditional relationship-only sales role; you must understand client platforms, roadmaps, pain points, hiring needs, and project priorities, then translate those conversations into tailored solutions, services, resources, and outcome-based opportunities for Narwal. You will be supported by Narwal’s delivery leaders, practice leaders, and solution architects, but you must be able to hold your own in client conversations, asking sharp discovery questions, understanding the business and technical context, identifying the real opportunity behind a stated need, and shaping the path forward before bringing in the right internal experts. This role requires CxO-level relationship skills, strong client business understanding, and the ability to act as a trusted advisor who aligns Narwal’s capabilities with client priorities to drive long-term success, client loyalty, satisfaction, and measurable revenue growth.
Key Responsibilities:
Technology and Solution Fluency:
- Strong working understanding of Narwal’s core offerings across AI, Data, Quality Engineering, and enterprise delivery models.
- Engage confidently with CXOs, technology leaders, and business stakeholders.
- Understand client environments at a practical level, including platforms, applications, data ecosystems, testing challenges, automation needs, modernization, and AI opportunities.
- When presented with a staffing need, go beyond the job description to understand the project context, technology stack, business problem, team structure, and success criteria.
- Partner with Narwal practice and delivery leaders to build solutions, proposals, demos, assessments, and engagement models tailored to the client’s needs.
- Stay current on enterprise technology trends, especially in AI, Data, Quality Engineering, automation, and digital transformation.
Client Relationship Management:
- Build and maintain strong, long-term relationships with key client stakeholders, acting as their primary point of contact.
- Read client cues, identify unstated needs, and recognize when a conversation can be expanded into a broader opportunity.
- Build trust by showing curiosity, preparation, business understanding, and technology relevance in every client interaction.
- Create client interest through thoughtful ideas, practical recommendations, and proactive points of view.
- Regularly engage with C-suite stakeholders to ensure alignment with client goals, enhance trust, and long-term partnership success.
- Act as a client advocate within Narwal, balance executive presence with humility, listening skills, and the ability to make clients feel understood and supported.
Client Acquisition and Retention:
- Identify and engage new clients, using compelling presentations and proposals to expand Narwal’s market presence.
- Ensure high levels of client satisfaction by understanding their evolving needs and delivering tailored solutions.
- Focus on client retention through regular communication, proactive problem-solving, and delivering value-added services to foster loyalty.
- Develop and execute strategic account plans that map out key client stakeholders, identify growth opportunities, and ensure Narwal’s services align with client business needs.
Revenue Growth:
- Develop and implement strategies to achieve revenue targets and drive business growth.
- Identify and pursue upselling and cross-selling opportunities within existing client accounts.
- Expand Narwal’s client base by identifying and securing new business opportunities.
Qualifications
- 10+ years of experience in IT services sales, client partner, account growth, solution sales, or consultative selling roles.
- Strong expertise in AI, Data, and Quality Engineering. Emerging Trends.
- Demonstrated ability to build and maintain C-suite relationships and act as a trusted advisor to clients.
- Ability to engage with CIOs, CTOs, CDOs, QA leaders, product leaders, procurement, and delivery stakeholders.
- Experience converting client challenges into Proposals, Solutions, SOWs, Outcomes, Managed Services, Assessments, or Transformation programs.
- Strong discovery skills, ability to understand the “why” behind a client request, not just the stated requirement.
- Prior experience as a technologist, delivery leader, solution consultant, or technically fluent sales leader is strongly preferred.
- Strong strategic thinking and problem-solving skills, with experience developing and executing account growth strategies.
- Excellent communication, presentation, and negotiation skills with a track record of delivering results in client-facing roles.
Narwal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more information please visit: https://narwal.ai/
Position: Client Partner – IT Services and Solutions (AI and Data)
Location: Cincinnati, OH (Primary) | Indianapolis, IN / Columbus, OH (Secondary)
Employment Type: Full-Time
About us:
Narwal is an AI-powered, data-led, outcome focused solutions provider helping Fortune 500 and enterprise clients across AI, Data, and Quality Engineering. Recognized on the Inc. 5000 and as a Great Place to Work, Narwal combines deep engineering expertise with proprietary AI accelerators to deliver measurable business outcomes at scale.
Why Narwal?
Join Narwal’s leadership team at a pivotal stage of growth. This role offers the opportunity to be part of the leadership team shaping that story while driving meaningful impact across customers, teams, and the business.
At Narwal, you will:
- Build from the ground up – shaping the account strategy, growth playbook, and long-term client partnerships.
- Operate like a founder – with real autonomy, accountability, and the ability to drive meaningful business outcomes.
- Work directly with CXOs and senior leadership, influencing strategic decisions and client growth.
- Play a key role in Narwal’s next phase of growth, as the company scales significantly over the coming years.
- Win big with competitive compensation and best-in-industry sales incentives.
- Benefit from meaningful ESOP participation, creating long-term value as Narwal continues to grow.
- Thrive in a high-energy, collaborative culture at a Certified Great Place to Work, where builders and problem-solvers succeed.
Role Overview:
As a Client Partner, you will own growth across strategic accounts by combining relationship depth, consultative selling, technology fluency, and disciplined execution. You will manage a portfolio of key clients, set the account growth vision, and drive top-line and bottom-line results by engaging meaningfully with business, technology, data, AI, quality engineering, and delivery leaders. This is not a traditional relationship-only sales role; you must understand client platforms, roadmaps, pain points, hiring needs, and project priorities, then translate those conversations into tailored solutions, services, resources, and outcome-based opportunities for Narwal. You will be supported by Narwal’s delivery leaders, practice leaders, and solution architects, but you must be able to hold your own in client conversations, asking sharp discovery questions, understanding the business and technical context, identifying the real opportunity behind a stated need, and shaping the path forward before bringing in the right internal experts. This role requires CxO-level relationship skills, strong client business understanding, and the ability to act as a trusted advisor who aligns Narwal’s capabilities with client priorities to drive long-term success, client loyalty, satisfaction, and measurable revenue growth.
Key Responsibilities:
Technology and Solution Fluency:
- Strong working understanding of Narwal’s core offerings across AI, Data, Quality Engineering, and enterprise delivery models.
- Engage confidently with CXOs, technology leaders, and business stakeholders.
- Understand client environments at a practical level, including platforms, applications, data ecosystems, testing challenges, automation needs, modernization, and AI opportunities.
- When presented with a staffing need, go beyond the job description to understand the project context, technology stack, business problem, team structure, and success criteria.
- Partner with Narwal practice and delivery leaders to build solutions, proposals, demos, assessments, and engagement models tailored to the client’s needs.
- Stay current on enterprise technology trends, especially in AI, Data, Quality Engineering, automation, and digital transformation.
Client Relationship Management:
- Build and maintain strong, long-term relationships with key client stakeholders, acting as their primary point of contact.
- Read client cues, identify unstated needs, and recognize when a conversation can be expanded into a broader opportunity.
- Build trust by showing curiosity, preparation, business understanding, and technology relevance in every client interaction.
- Create client interest through thoughtful ideas, practical recommendations, and proactive points of view.
- Regularly engage with C-suite stakeholders to ensure alignment with client goals, enhance trust, and long-term partnership success.
- Act as a client advocate within Narwal, balance executive presence with humility, listening skills, and the ability to make clients feel understood and supported.
Client Acquisition and Retention:
- Identify and engage new clients, using compelling presentations and proposals to expand Narwal’s market presence.
- Ensure high levels of client satisfaction by understanding their evolving needs and delivering tailored solutions.
- Focus on client retention through regular communication, proactive problem-solving, and delivering value-added services to foster loyalty.
- Develop and execute strategic account plans that map out key client stakeholders, identify growth opportunities, and ensure Narwal’s services align with client business needs.
Revenue Growth:
- Develop and implement strategies to achieve revenue targets and drive business growth.
- Identify and pursue upselling and cross-selling opportunities within existing client accounts.
- Expand Narwal’s client base by identifying and securing new business opportunities.
Qualifications
- 10+ years of experience in IT services sales, client partner, account growth, solution sales, or consultative selling roles.
- Strong expertise in AI, Data, and Quality Engineering. Emerging Trends.
- Demonstrated ability to build and maintain C-suite relationships and act as a trusted advisor to clients.
- Ability to engage with CIOs, CTOs, CDOs, QA leaders, product leaders, procurement, and delivery stakeholders.
- Experience converting client challenges into Proposals, Solutions, SOWs, Outcomes, Managed Services, Assessments, or Transformation programs.
- Strong discovery skills, ability to understand the “why” behind a client request, not just the stated requirement.
- Prior experience as a technologist, delivery leader, solution consultant, or technically fluent sales leader is strongly preferred.
- Strong strategic thinking and problem-solving skills, with experience developing and executing account growth strategies.
- Excellent communication, presentation, and negotiation skills with a track record of delivering results in client-facing roles.
Narwal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more information please visit: https://narwal.ai/
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Top Industries Hiring
- Technology & Software
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Senior Level Client Solutions Manager Jobs: Frequently Asked Questions
How do I get a senior level client solutions manager job?
Employers hiring at this level look for candidates who can own complex client portfolios, drive renewals and expansions, and lead teams without close supervision. A strong candidate demonstrates a history of measurable client outcomes, comfort presenting to executive stakeholders, and experience mentoring junior team members. Tailoring your resume to show strategic impact, not just task completion, is what separates competitive applicants at this stage.
Which companies hire senior level client solutions managers?
Companies hiring senior level client solutions managers right now include Meta, TikTok, and Narwal, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from enterprise technology firms, management consultancies, financial services companies, and large professional services organizations that manage complex, long-term client accounts.
Are there remote senior level client solutions manager jobs?
Yes, though availability varies by employer and industry. About 17% of senior level client solutions manager openings are remote or hybrid as of November 2026, reflecting strong demand for experienced relationship managers who can operate effectively without being on-site. Some roles still require travel for key client meetings or executive business reviews, so read listings carefully for travel expectations.
What makes a client solutions manager role senior level?
Senior level client solutions manager roles are defined by ownership of high-value accounts, independence in managing client strategy, and responsibility for outcomes like retention, growth, and satisfaction scores. These positions typically involve leading project teams or junior staff, contributing to process improvements, and engaging directly with client executives. The scope is broader and the accountability is higher than in mid-level roles.
Which industries hire the most senior level client solutions managers?
Senior Level client solutions manager roles concentrate in Technology & Software, Accounting & Auditing, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive demand because they rely on long-cycle, high-touch client relationships where experienced managers can directly influence retention and revenue growth.