Entry Level Client Success Lead Jobs
New grad client success lead jobs are open to recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a customer-facing portfolio can carry more weight than a long resume. Most openings mix on-site and remote settings across Technology & Software, Consulting & Professional Services, and Staffing & Recruiting, with employers like DXC Technology, HaloMD, and Guidepoint hiring at this level now.
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HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.
Job Summary
The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM), with historical experience across multiple care settings, including Emergency Rooms (ER), Ambulatory Surgery Centers (ASC), and Hospitals. This ensures a well-rounded understanding of the diverse areas we touch and the ability to effectively support our clients. The role requires strong data analytics knowledge, critical thinking skills to analyze processes, and a keen eye for identifying problems while presenting long-term solutions. In addition, exceptional customer service and communication skills are essential when engaging with physician customers and stakeholders. This position requires a professional individual with a proven track record of demonstrated leadership. The ideal candidate must be able to prioritize job responsibilities and demands, execute contractual agreements, and provide day-to-day management and operational support of management services. Finally, a Client Success Manager must be flexible, proactive, and disciplined to work both independently and as part of a team in a remote environment.
Essential Job Duties and Responsibilities
- Lead client experience strategies and initiatives across departments
- Manage and support cross-functional teams to improve customer engagement
- Gather, analyze, and interpret client feedback and performance metrics to identify trends and areas for improvement
- Collaborate with internal teams to address issues and implement innovative solutions
- Utilize client experience tools and platforms to streamline communication and monitor satisfaction
- Ensure compliance with relevant healthcare policies, including the Federal No Surprises Act
- Develop and maintain strong relationships with clients and stakeholders
- Present findings and recommendations to leadership with a focus on continuous improvement
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or a related field.
- Proven experience in customer service, client relations, project management, or client experience roles.
- Extensive experience in Revenue Cycle Management (RCM) within the ER, ASC, and Hospital spaces, with a strong understanding of processes across multiple care settings.
- Demonstrated success in managing teams or projects focused on client experience.
- Experience in the healthcare industry, specifically with the Federal No Surprises Act.
- Proficiency with client experience software and CRM tools.
- Strong data analysis skills with the ability to extract insights from client feedback and metrics.
- Excellent verbal and written communication skills.
- Problem-solving mindset with the ability to develop and implement client-focused solutions.
Perks & Benefits
- Fully Remote - Work from anywhere within the United States with reliable high-speed internet
- Multiple medical plan options
- Health Savings Account with company contributions
- Dental & vision coverage for you and your dependents
- 401k with Company match
- Vacation, sick time & Company paid holidays
- Company wellbeing program with health insurance incentives
What's Next?
If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.
It is the policy of HaloMD not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Who We Are
HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.
Job Summary
The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM), with historical experience across multiple care settings, including Emergency Rooms (ER), Ambulatory Surgery Centers (ASC), and Hospitals. This ensures a well-rounded understanding of the diverse areas we touch and the ability to effectively support our clients. The role requires strong data analytics knowledge, critical thinking skills to analyze processes, and a keen eye for identifying problems while presenting long-term solutions. In addition, exceptional customer service and communication skills are essential when engaging with physician customers and stakeholders. This position requires a professional individual with a proven track record of demonstrated leadership. The ideal candidate must be able to prioritize job responsibilities and demands, execute contractual agreements, and provide day-to-day management and operational support of management services. Finally, a Client Success Manager must be flexible, proactive, and disciplined to work both independently and as part of a team in a remote environment.
Essential Job Duties and Responsibilities
- Lead client experience strategies and initiatives across departments
- Manage and support cross-functional teams to improve customer engagement
- Gather, analyze, and interpret client feedback and performance metrics to identify trends and areas for improvement
- Collaborate with internal teams to address issues and implement innovative solutions
- Utilize client experience tools and platforms to streamline communication and monitor satisfaction
- Ensure compliance with relevant healthcare policies, including the Federal No Surprises Act
- Develop and maintain strong relationships with clients and stakeholders
- Present findings and recommendations to leadership with a focus on continuous improvement
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or a related field.
- Proven experience in customer service, client relations, project management, or client experience roles.
- Extensive experience in Revenue Cycle Management (RCM) within the ER, ASC, and Hospital spaces, with a strong understanding of processes across multiple care settings.
- Demonstrated success in managing teams or projects focused on client experience.
- Experience in the healthcare industry, specifically with the Federal No Surprises Act.
- Proficiency with client experience software and CRM tools.
- Strong data analysis skills with the ability to extract insights from client feedback and metrics.
- Excellent verbal and written communication skills.
- Problem-solving mindset with the ability to develop and implement client-focused solutions.
Perks & Benefits
- Fully Remote - Work from anywhere within the United States with reliable high-speed internet
- Multiple medical plan options
- Health Savings Account with company contributions
- Dental & vision coverage for you and your dependents
- 401k with Company match
- Vacation, sick time & Company paid holidays
- Company wellbeing program with health insurance incentives
What's Next?
If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.
It is the policy of HaloMD not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
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Entry Level Client Success Lead Jobs: Frequently Asked Questions
How do I get an entry level client success lead job?
Start by highlighting any customer-facing experience, even from internships, campus roles, or part-time retail and service jobs. Employers at this level look for strong communication, the ability to handle multiple accounts, and a willingness to learn internal tools quickly. A brief case study showing how you resolved a client issue or improved satisfaction gives you a concrete edge over candidates who only list responsibilities.
Which companies hire entry level client success leads?
Companies hiring entry level client success leads right now include DXC Technology, HaloMD, and Guidepoint, based on current listings on Migrate Mate as of November 2026. At this level, SaaS companies, fintech startups, and digital agencies tend to hire most actively because they need junior client success leads to support growing account bases without requiring deep industry experience upfront.
Are there remote entry level client success lead jobs?
Yes, though availability varies by employer and industry. About 100% of entry level client success lead openings are remote or hybrid as of November 2026, so candidates are not limited to their local market. Many companies offer hybrid arrangements that let new hires build relationships with teammates in person while handling client communication from home on a regular basis.
Are these new grad client success lead jobs?
Yes, many of the postings here are new grad and junior roles that welcome recent graduates and candidates with little or no professional experience. A new-grad-friendly posting typically says it accepts zero to two years of experience, counts internships toward that requirement, or lists a portfolio or coursework as an acceptable substitute. Look for language like "entry level," "recent graduate," or "no prior experience required" in the job description.
Which industries hire the most entry level client success leads?
Entry Level client success lead roles concentrate in Technology & Software, Consulting & Professional Services, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they rely on recurring client relationships and need junior team members who can manage onboarding, check-ins, and account health under the guidance of more senior colleagues.