Entry Level Membership Specialist Jobs
New grad membership specialist jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated customer engagement skills can matter more than a long resume. Most openings are on-site roles across Sports & Recreation and Healthcare & Medical Services, with employers like Life Time, Genesis Health Clubs, and MINUTEMAN CAR WASH hiring at this level now.
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Showing 5 of 16+ Entry Level Membership Specialist jobs
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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Who's Hiring
Top Industries Hiring
- Sports & Recreation
- Healthcare & Medical Services
Entry Level Membership Specialist Jobs: Frequently Asked Questions
How do I get an entry level membership specialist job?
Start by highlighting any customer service, administrative, or volunteer experience that shows you can build relationships and manage member accounts. Employers at this level look for strong communication skills, comfort with CRM tools, and a service-oriented attitude. Tailoring your resume to emphasize member retention, onboarding support, or event coordination experience gives you a clear edge over candidates with generic applications.
Which companies hire entry level membership specialists?
Companies hiring entry level membership specialists right now include Life Time, Genesis Health Clubs, and MINUTEMAN CAR WASH, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from associations, fitness and wellness organizations, nonprofit groups, and subscription-based businesses that need high-volume member support and onboarding staff.
Are there remote entry level membership specialist jobs?
Yes, though most openings at this level are on-site or hybrid. About 0% of entry level membership specialist openings are remote or hybrid as of November 2026, so candidates who prefer flexibility do have options. Remote roles at this stage typically involve phone and email member support, renewals, and digital onboarding rather than in-person event work.
Are these new grad membership specialist jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no professional experience. A new grad-friendly posting typically lists zero to two years of experience as sufficient, accepts internships or campus involvement as qualifying background, and focuses on teachable skills like communication and organization rather than requiring a proven history in membership management.
Which industries hire the most entry level membership specialists?
Entry Level membership specialist roles concentrate in Sports & Recreation and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the entry level because they rely on ongoing member acquisition, retention programs, and renewal cycles that need dedicated staff to manage relationships from day one.