Client Support Specialist Jobs in Louisiana
Client Support Specialist jobs in Louisiana are consistently active across financial services, healthcare administration, energy, and retail sectors, with openings ranging from entry-level associates to senior account-facing roles. The heaviest hiring concentrates in New Orleans, Baton Rouge, and Shreveport, where employers such as Entergy, Ochsner Health, and Regions Bank maintain large customer-facing operations. The most in-demand specialties include technical support, benefits and insurance client services, and B2B account support tied to Louisiana's energy and utilities industry. See the openings below and apply to the ones that match your experience.
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Showing 5 of 54+ Client Support Specialist jobs
Job Description
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.
We're looking for a strategic, operationally minded Director of Client Delivery to lead the delivery function for our Growth & Marketing Practice. This external client-facing role is responsible for ensuring every client engagement, from complex website builds to integrated marketing initiatives, is delivered with excellence, consistency, and accountability.
Reporting directly to the Partner and Practice Lead, you'll oversee the Project Management function while partnering closely with Account Management to ensure strategy, execution, client communication, and delivery remain tightly aligned. You'll establish scalable delivery processes, improve resource planning, mentor the project management team, and provide executive oversight for our most complex and high-profile engagements.
This role is ideal for someone who thrives in fast-moving environments, enjoys building operational excellence, and sees technology and AI as force multipliers for both people and processes.
What it Means to Work for EisnerAmper:
You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
You will have the flexibility to manage your days in support of our commitment to work/life balance
You will join a culture that has received multiple top “Places to Work” awards
We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
We understand that embracing our differences is what unites us as a team and strengthens our foundation
Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work
What Work You Will be Responsible For:
Delivery Leadership
Lead the delivery function across website development, digital marketing, branding, CRM, and strategic marketing engagements.
Oversee a portfolio of projects to ensure work is delivered on time, on budget, within scope, and aligned with client objectives.
Serve as the senior escalation point for delivery, proactively identifying risks, resolving issues, and maintaining momentum across engagements.
Provide executive oversight on complex, high-value, or high-visibility projects.
Translate contracts, scopes of work, retainers, campaign plans, website needs, and recurring deliverables into organized internal project plans, timelines, task lists, and workflows.
Partner closely with Account Management to ensure client expectations, project priorities, and delivery plans remain aligned throughout the lifecycle of every engagement.
Drive accountability across cross-functional teams for project health, communication, quality, and execution.
Team Leadership
Directly manage and develop the Senior Project Manager and Project Coordinator.
Provide delivery leadership and operational guidance across Account Management through planning, workflow coordination, project governance, and cross-functional collaboration.
Foster strong partnerships between Project Management, Account Management, Strategy, Creative, Digital, and Development teams.
Operational Excellence
Audit and continuously improve delivery processes to create a more scalable, efficient, and predictable client experience.
Design and implement standardized methodologies for project planning, resource management, status reporting, documentation, quality assurance, and risk management.
Improve forecasting, capacity planning, workload balancing, and resource utilization across the practice.
Partner with Practice Leadership to ensure projects are appropriately scoped, staffed, and positioned for successful delivery and profitability.
AI, Automation & Microsoft 365 Integration
Work closely with the Director of MarTech to lead the department’s adoption of AI-enabled project management and operational workflows using tools such as Copilot Enterprise, ChatGPT, Claude, and other approved AI platforms.
Identify opportunities to automate repetitive project management, task creation, intake, approval, reporting, documentation, and administrative processes.
Use Microsoft tools such as SharePoint, Teams, Planner, Project, Lists, Power Automate, and Power BI to improve collaboration, visibility, accountability, and speed.
Help optimize systems that turn contract details, scopes of work, client agreements, and recurring service models into actionable internal tasks, templates, timelines, and workflows.
Work with the team to ensure automations are practical, accurate, adopted, and aligned with how the department actually works.
Develop and maintain standardized project hubs, dashboards, document libraries, intake forms, task lists, and communication structures.
Partner with internal technology, compliance, and leadership teams to ensure AI and automation tools are used securely, responsibly, and in alignment with firm policies.
Client Leadership
Serve as a senior client-facing leader on strategic engagements, bringing confidence, professionalism, and operational expertise to key meetings and conversations.
Support Account Management on executive-level client conversations, project escalations, scope discussions, and delivery planning.
Help ensure every client receives a consistent, organized, and high-quality experience throughout every engagement.
Business Performance
Monitor portfolio health through key delivery metrics including project profitability, utilization, resource capacity, timeline adherence, and client satisfaction.
Provide leadership with visibility into delivery performance, operational risks, staffing needs, and opportunities for continuous improvement.
Help build the operational foundation needed to support the continued growth of the practice.
Create a culture of accountability, proactive communication, continuous improvement, and exceptional client service.
Establish clear project management standards, coaching, and professional development for the delivery team.
Basic Qualifications:
Bachelor’s degree
10+ years of experience leading project delivery, client services, or operations within a marketing agency, digital agency, consulting firm, or similar professional services environment.
Prior supervisory experience
Prior experience evaluating and implementing project management platforms such as Asana, Monday.com, ClickUp, Wrike, Smartsheet, or similar solutions.
Preferred/Desired Skills:
Demonstrated success managing complex website builds alongside integrated marketing, branding, and digital marketing engagements.
Experience leading project managers and coordinating cross-functional teams in a fast-paced client services environment.
Strong operational mindset with experience designing scalable delivery processes and improving organizational efficiency.
Ability to influence and collaborate across departments without relying solely on direct reporting relationships.
Proven ability to balance client satisfaction, quality, profitability, resource planning, and execution across multiple concurrent engagements.
Passion for technology, AI, and operational innovation, with a curiosity to continuously improve how work gets done.
Experience with Power Automate, Power BI, Microsoft Lists, Copilot Enterprise, ChatGPT, Claude, or other AI/automation tools.
PMP certification or formal project management training is a strong plus but not required.
Scrum Master, Agile, or related certification is a plus.
Experience working in a professional services or agency environment.
Familiarity with tools such as Google Analytics, Google Ads, Meta Ads, LinkedIn Ads, SEMrush, HubSpot, WordPress, Wix, Squarespace, or similar platforms.
EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.
About EisnerAmper:
EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 500 partners and 5,000 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.
Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com
Why This Role
This is an opportunity to build and lead the delivery engine behind a growing Growth & Marketing Practice. You'll shape how work gets done, modernize processes, mentor a talented project management team, and influence everything from client experience to operational performance.
If you're energized by solving complex operational challenges, leading high-performing teams, embracing technology, and creating systems that enable exceptional work, we'd love to meet you.
#LI-IN1
#LI-Hybrid
Preferred Location:
Job Description
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.
We're looking for a strategic, operationally minded Director of Client Delivery to lead the delivery function for our Growth & Marketing Practice. This external client-facing role is responsible for ensuring every client engagement, from complex website builds to integrated marketing initiatives, is delivered with excellence, consistency, and accountability.
Reporting directly to the Partner and Practice Lead, you'll oversee the Project Management function while partnering closely with Account Management to ensure strategy, execution, client communication, and delivery remain tightly aligned. You'll establish scalable delivery processes, improve resource planning, mentor the project management team, and provide executive oversight for our most complex and high-profile engagements.
This role is ideal for someone who thrives in fast-moving environments, enjoys building operational excellence, and sees technology and AI as force multipliers for both people and processes.
What it Means to Work for EisnerAmper:
You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
You will have the flexibility to manage your days in support of our commitment to work/life balance
You will join a culture that has received multiple top “Places to Work” awards
We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
We understand that embracing our differences is what unites us as a team and strengthens our foundation
Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work
What Work You Will be Responsible For:
Delivery Leadership
Lead the delivery function across website development, digital marketing, branding, CRM, and strategic marketing engagements.
Oversee a portfolio of projects to ensure work is delivered on time, on budget, within scope, and aligned with client objectives.
Serve as the senior escalation point for delivery, proactively identifying risks, resolving issues, and maintaining momentum across engagements.
Provide executive oversight on complex, high-value, or high-visibility projects.
Translate contracts, scopes of work, retainers, campaign plans, website needs, and recurring deliverables into organized internal project plans, timelines, task lists, and workflows.
Partner closely with Account Management to ensure client expectations, project priorities, and delivery plans remain aligned throughout the lifecycle of every engagement.
Drive accountability across cross-functional teams for project health, communication, quality, and execution.
Team Leadership
Directly manage and develop the Senior Project Manager and Project Coordinator.
Provide delivery leadership and operational guidance across Account Management through planning, workflow coordination, project governance, and cross-functional collaboration.
Foster strong partnerships between Project Management, Account Management, Strategy, Creative, Digital, and Development teams.
Operational Excellence
Audit and continuously improve delivery processes to create a more scalable, efficient, and predictable client experience.
Design and implement standardized methodologies for project planning, resource management, status reporting, documentation, quality assurance, and risk management.
Improve forecasting, capacity planning, workload balancing, and resource utilization across the practice.
Partner with Practice Leadership to ensure projects are appropriately scoped, staffed, and positioned for successful delivery and profitability.
AI, Automation & Microsoft 365 Integration
Work closely with the Director of MarTech to lead the department’s adoption of AI-enabled project management and operational workflows using tools such as Copilot Enterprise, ChatGPT, Claude, and other approved AI platforms.
Identify opportunities to automate repetitive project management, task creation, intake, approval, reporting, documentation, and administrative processes.
Use Microsoft tools such as SharePoint, Teams, Planner, Project, Lists, Power Automate, and Power BI to improve collaboration, visibility, accountability, and speed.
Help optimize systems that turn contract details, scopes of work, client agreements, and recurring service models into actionable internal tasks, templates, timelines, and workflows.
Work with the team to ensure automations are practical, accurate, adopted, and aligned with how the department actually works.
Develop and maintain standardized project hubs, dashboards, document libraries, intake forms, task lists, and communication structures.
Partner with internal technology, compliance, and leadership teams to ensure AI and automation tools are used securely, responsibly, and in alignment with firm policies.
Client Leadership
Serve as a senior client-facing leader on strategic engagements, bringing confidence, professionalism, and operational expertise to key meetings and conversations.
Support Account Management on executive-level client conversations, project escalations, scope discussions, and delivery planning.
Help ensure every client receives a consistent, organized, and high-quality experience throughout every engagement.
Business Performance
Monitor portfolio health through key delivery metrics including project profitability, utilization, resource capacity, timeline adherence, and client satisfaction.
Provide leadership with visibility into delivery performance, operational risks, staffing needs, and opportunities for continuous improvement.
Help build the operational foundation needed to support the continued growth of the practice.
Create a culture of accountability, proactive communication, continuous improvement, and exceptional client service.
Establish clear project management standards, coaching, and professional development for the delivery team.
Basic Qualifications:
Bachelor’s degree
10+ years of experience leading project delivery, client services, or operations within a marketing agency, digital agency, consulting firm, or similar professional services environment.
Prior supervisory experience
Prior experience evaluating and implementing project management platforms such as Asana, Monday.com, ClickUp, Wrike, Smartsheet, or similar solutions.
Preferred/Desired Skills:
Demonstrated success managing complex website builds alongside integrated marketing, branding, and digital marketing engagements.
Experience leading project managers and coordinating cross-functional teams in a fast-paced client services environment.
Strong operational mindset with experience designing scalable delivery processes and improving organizational efficiency.
Ability to influence and collaborate across departments without relying solely on direct reporting relationships.
Proven ability to balance client satisfaction, quality, profitability, resource planning, and execution across multiple concurrent engagements.
Passion for technology, AI, and operational innovation, with a curiosity to continuously improve how work gets done.
Experience with Power Automate, Power BI, Microsoft Lists, Copilot Enterprise, ChatGPT, Claude, or other AI/automation tools.
PMP certification or formal project management training is a strong plus but not required.
Scrum Master, Agile, or related certification is a plus.
Experience working in a professional services or agency environment.
Familiarity with tools such as Google Analytics, Google Ads, Meta Ads, LinkedIn Ads, SEMrush, HubSpot, WordPress, Wix, Squarespace, or similar platforms.
EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.
About EisnerAmper:
EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 500 partners and 5,000 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.
Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com
Why This Role
This is an opportunity to build and lead the delivery engine behind a growing Growth & Marketing Practice. You'll shape how work gets done, modernize processes, mentor a talented project management team, and influence everything from client experience to operational performance.
If you're energized by solving complex operational challenges, leading high-performing teams, embracing technology, and creating systems that enable exceptional work, we'd love to meet you.
#LI-IN1
#LI-Hybrid
Preferred Location:
See All 54 Client Support Specialist Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
Find JobsClient Support Specialist Jobs by City in Louisiana
Where Louisiana roles are concentrated, by current openings.
Client Support Specialist Job Market in Louisiana
A snapshot from current Louisiana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Investment & Asset Management
- Fintech
- Accounting & Auditing
- Insurance
What Louisiana Employers Look For
The qualifications that appear most often in client support specialist jobs across Louisiana.
- At least one year of customer-facing or client account experience in a professional setting
- Proficiency with CRM platforms such as Salesforce or ServiceNow to manage client interactions
- Strong written and verbal communication skills for multi-channel client correspondence
- Ability to troubleshoot client issues independently and escalate complex cases appropriately
- Experience working in regulated industries such as healthcare, insurance, or financial services
- Familiarity with ticketing systems and SLA-based case resolution processes
Client Support Specialist Jobs in Louisiana: Frequently Asked Questions
How do you become a client support specialist in Louisiana?
Most Louisiana employers require a high school diploma or associate degree at minimum, with a bachelor's degree preferred for roles in financial services or healthcare administration. Client support specialist positions in Louisiana do not require a state-issued license, but roles tied to insurance may require a Louisiana Department of Insurance producer license. Building experience in customer service, retail banking, or healthcare patient access is the most direct path into the role.
Which companies hire client support specialists in Louisiana?
Louisiana client support specialist roles are posted by JPMorganChase, Gallagher, and EisnerAmper and others right now, based on current listings on Migrate Mate as of July 2026. Louisiana's concentration of energy utilities, regional banks, and large hospital systems means steady demand for client support professionals across both corporate and field-based settings.
Which Louisiana cities have the most client support specialist jobs?
Baton Rouge, New Orleans, and Lafayette lead Louisiana for client support specialist openings. New Orleans drives volume through its hospitality, healthcare, and financial services sectors, while Baton Rouge benefits from state government contractors and energy companies headquartered there, and Shreveport's growing healthcare and regional banking presence generates consistent demand in the northwest part of the state.
Are there remote client support specialist jobs in Louisiana?
Yes, and more than many fields. About 36% of client support specialist openings tied to Louisiana are remote or hybrid as of July 2026, reflecting how naturally the role translates to phone, email, and chat-based work. Fully remote roles are most common in software, insurance, and financial services client support, while healthcare and energy sector roles more often require an on-site or hybrid schedule.
How can I get hired as a client support specialist in Louisiana with little or no experience?
The most realistic entry path is applying to associate or tier-one support roles at Louisiana's large healthcare systems like Ochsner Health or LCMC Health, which regularly hire candidates with strong communication skills and offer internal training programs. Retail banking roles at regional institutions and call-center positions with Entergy or insurance carriers also serve as proven stepping stones. Earning a CompTIA customer service certificate or completing a community college business communication course gives candidates a concrete credential that stands out in early-career applications.
Where can I find and apply to client support specialist jobs in Louisiana?
You can find and apply to client support specialist jobs in Louisiana on Migrate Mate, which lists current Louisiana openings in one place. Search the listings, find the roles that match your background and location, and apply directly to the ones that fit.
See All 54 Client Support Specialist Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
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