Cloud Operations Engineer Jobs in Virginia
Cloud Operations Engineer jobs in Virginia are among the most active in the country, concentrated in defense contracting, federal IT services, and commercial cloud infrastructure across a seniority range from entry-level support roles through senior site reliability engineers. Northern Virginia, Richmond, and the Hampton Roads area lead hiring, anchored by large employers like Leidos, SAIC, and Amazon Web Services. The most in-demand specialties in Virginia are cloud security operations, AWS and Azure platform management, and DevOps automation tied to government cloud environments. Find a role that fits below and apply directly.
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Showing 5 of 26+ Cloud Operations Engineer jobs
DESCRIPTION
The top names in Media and Entertainment rely on AWS to deliver video experiences to audiences around the world. The Unified Operations for Media team within AWS Support provides expert technical support across the full AWS media stack. Our scope includes AWS Elemental Media Services in the cloud (MediaLive, MediaConvert, MediaConnect, MediaPackage, and MediaTailor), Amazon CloudFront content delivery, Amazon Interactive Video Service, and AWS Elemental on premises appliances. Beyond day to day support, our team directly supports some of the largest Sporting and Entertainment events in the world watched by millions of viewers. We are looking for a Technical Support Engineer to join our team based in one of our North American Support Hubs.
Technical Support Engineers on our team own customer issues throughout their complete lifecycle while providing knowledgeable and responsive technical support for enterprise customers. Our customers range from small businesses to the largest global broadcasters and streaming platforms, with workflows spanning on premises encoding, cloud based video processing, and global content delivery. You will be responsible for issue investigation, identifying software defects, building deep and complex repro cases across multiple products and services, developing workarounds, and researching emerging or unfamiliar technologies. This is a complex, fast paced, and high throughput environment where frequent context shifting, flexible scheduling (including weekends) and multitasking are required.
In this role you will
- Track, investigate, and resolve customer questions and issues by phone and email at various levels of complexity and customer impact
- Act as an escalation point for the most complex and deepest issues that potentially span multiple external and internal organizations while working independently
- Communicate directly with internal service teams to complete root cause analyses, issue investigation, workarounds, and defect resolution
- Develop and implement complex repro cases to identify potential software defects, misconfigurations, or issues in customer environments
- Support high visibility live events for major broadcasters and streaming platforms where minutes matter
- Use case management tools to manage and prioritize issues based on multiple factors including customer impact
- Contribute to training material and documentation for both internal and customer facing users
Our team provides customer coverage seven days a week. Engineers work a five day schedule on a rotation that may include a Saturday or Sunday as part of a shifted work week.
Are you interested in joining a growing team focused on supporting broadcast and online streaming companies that use AWS media processing and delivery services? Do you have direct customer experience working with technical teams to support enterprise solutions? AWS supports the top names in Media and Entertainment who integrate video workflows with both on premises encoding products and cloud based video encoding and delivery services to create compelling video driven experiences for their customers. Come join our team!
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience
- 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
- 3+ years of network and operating system support experience
- 3+ years of information security and compliance experience
PREFERRED QUALIFICATIONS
- Speak, write, and read fluently in Spanish
- Knowledge of digital video landscape, including solid understanding of digital video distribution technologies
- Experience analyzing and troubleshooting RESTful web API calls, or experience in software development
- Knowledge of scripting languages (bash, python, etc.)
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- · Experience with Cloud Computing, especially Amazon Web Services
- · Experience with CentOS or RedHat Linux distributions
- · Excellent hardware/software problem-solving skills and ability to navigate challenging situations in a professional manner with minimal guidance
- · Experience with MySQL, PostgreSQL, Apache, SNMP, Wireshark, or MPEG Transport Stream analyzers
- · Experience with Content Delivery Networks (CDNs) (e.g. AWS CloudFront , Akamai, EdgeCast, Level 3, Limelight)
- · Ability to effectively gauge customer impact and temperature to prioritize issue investigation
- · Meets/exceeds Amazon’s leadership principles requirements for this role
- · Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, OR, Portland - 95,600.00 - 160,000.00 USD annually
USA, TX, Dallas - 95,600.00 - 160,000.00 USD annually
USA, VA, Herndon - 95,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 95,600.00 - 160,000.00 USD annually
DESCRIPTION
The top names in Media and Entertainment rely on AWS to deliver video experiences to audiences around the world. The Unified Operations for Media team within AWS Support provides expert technical support across the full AWS media stack. Our scope includes AWS Elemental Media Services in the cloud (MediaLive, MediaConvert, MediaConnect, MediaPackage, and MediaTailor), Amazon CloudFront content delivery, Amazon Interactive Video Service, and AWS Elemental on premises appliances. Beyond day to day support, our team directly supports some of the largest Sporting and Entertainment events in the world watched by millions of viewers. We are looking for a Technical Support Engineer to join our team based in one of our North American Support Hubs.
Technical Support Engineers on our team own customer issues throughout their complete lifecycle while providing knowledgeable and responsive technical support for enterprise customers. Our customers range from small businesses to the largest global broadcasters and streaming platforms, with workflows spanning on premises encoding, cloud based video processing, and global content delivery. You will be responsible for issue investigation, identifying software defects, building deep and complex repro cases across multiple products and services, developing workarounds, and researching emerging or unfamiliar technologies. This is a complex, fast paced, and high throughput environment where frequent context shifting, flexible scheduling (including weekends) and multitasking are required.
In this role you will
- Track, investigate, and resolve customer questions and issues by phone and email at various levels of complexity and customer impact
- Act as an escalation point for the most complex and deepest issues that potentially span multiple external and internal organizations while working independently
- Communicate directly with internal service teams to complete root cause analyses, issue investigation, workarounds, and defect resolution
- Develop and implement complex repro cases to identify potential software defects, misconfigurations, or issues in customer environments
- Support high visibility live events for major broadcasters and streaming platforms where minutes matter
- Use case management tools to manage and prioritize issues based on multiple factors including customer impact
- Contribute to training material and documentation for both internal and customer facing users
Our team provides customer coverage seven days a week. Engineers work a five day schedule on a rotation that may include a Saturday or Sunday as part of a shifted work week.
Are you interested in joining a growing team focused on supporting broadcast and online streaming companies that use AWS media processing and delivery services? Do you have direct customer experience working with technical teams to support enterprise solutions? AWS supports the top names in Media and Entertainment who integrate video workflows with both on premises encoding products and cloud based video encoding and delivery services to create compelling video driven experiences for their customers. Come join our team!
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience
- 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
- 3+ years of network and operating system support experience
- 3+ years of information security and compliance experience
PREFERRED QUALIFICATIONS
- Speak, write, and read fluently in Spanish
- Knowledge of digital video landscape, including solid understanding of digital video distribution technologies
- Experience analyzing and troubleshooting RESTful web API calls, or experience in software development
- Knowledge of scripting languages (bash, python, etc.)
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- · Experience with Cloud Computing, especially Amazon Web Services
- · Experience with CentOS or RedHat Linux distributions
- · Excellent hardware/software problem-solving skills and ability to navigate challenging situations in a professional manner with minimal guidance
- · Experience with MySQL, PostgreSQL, Apache, SNMP, Wireshark, or MPEG Transport Stream analyzers
- · Experience with Content Delivery Networks (CDNs) (e.g. AWS CloudFront , Akamai, EdgeCast, Level 3, Limelight)
- · Ability to effectively gauge customer impact and temperature to prioritize issue investigation
- · Meets/exceeds Amazon’s leadership principles requirements for this role
- · Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, OR, Portland - 95,600.00 - 160,000.00 USD annually
USA, TX, Dallas - 95,600.00 - 160,000.00 USD annually
USA, VA, Herndon - 95,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 95,600.00 - 160,000.00 USD annually
See All 26 Cloud Operations Engineer Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find JobsCloud Operations Engineer Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Cloud Operations Engineer Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
- Capital One10
- Booz Allen Hamilton3
- Google2
- ePlus2
- Information Technology Senior Management Forum2
What Virginia Employers Look For
The qualifications that appear most often in cloud operations engineer jobs across Virginia.
- Active security clearance or eligibility for clearance is frequently required by Virginia defense contractors
- AWS Certified SysOps Administrator or equivalent cloud platform certification required
- Three or more years of experience managing cloud infrastructure in AWS, Azure, or GCP environments
- Proficiency with infrastructure-as-code tools such as Terraform, Ansible, or CloudFormation
- Experience with monitoring and observability platforms including Datadog, Splunk, or CloudWatch
- Familiarity with CI/CD pipelines and DevOps practices in enterprise or government cloud environments
Cloud Operations Engineer Jobs in Virginia: Frequently Asked Questions
How do you become a cloud operations engineer in Virginia?
Most cloud operations engineer roles in Virginia require a bachelor's degree in computer science, information systems, or a related field, though candidates with associate degrees and strong certifications are also competitive. Virginia has no state-issued license for this role, but employers in the defense and federal IT sectors heavily prioritize certifications like CompTIA Security+, AWS Certified SysOps Administrator, and Microsoft Azure Administrator. Candidates targeting government contractors should also pursue or maintain a federal security clearance.
Which companies hire cloud operations engineers in Virginia?
Employers hiring cloud operations engineers in Virginia right now include Capital One, Booz Allen Hamilton, and Google, based on current listings on Migrate Mate as of November 2026. Northern Virginia's dense concentration of defense contractors and federal agencies makes it one of the most consistently active hiring markets for this role in the country.
Which Virginia cities have the most cloud operations engineer jobs?
McLean, Herndon, and Reston have the most cloud operations engineer openings in Virginia. Northern Virginia cities like Arlington and Reston are dominant because of the region's unmatched concentration of federal agencies, defense contractors, and hyperscale cloud infrastructure, while Richmond draws hiring from commercial financial services and state government IT operations.
Are there remote cloud operations engineer jobs in Virginia?
Yes, and more than most technical fields. About 100% of cloud operations engineer openings tied to Virginia are remote or hybrid as of November 2026, reflecting how much of the work is performed through cloud consoles, monitoring dashboards, and automation pipelines rather than on-site hardware. Roles involving classified government systems are the notable exception, as those typically require on-site or cleared facility access.
How can I get hired as a cloud operations engineer in Virginia with little or no experience?
The most realistic entry path is through a systems administrator or IT operations analyst role at a Virginia defense contractor or federal IT services firm, where junior candidates are regularly hired and trained toward cloud responsibilities. Leidos, SAIC, and Peraton all run early-career and new-graduate programs in Northern Virginia. Earning a CompTIA Security+ certification alongside an AWS Cloud Practitioner credential gives candidates without experience a measurable edge, and many firms accept candidates who can demonstrate infrastructure-as-code fundamentals through a portfolio or personal lab environment.
Where can I find and apply to cloud operations engineer jobs in Virginia?
You can find and apply to cloud operations engineer jobs in Virginia on Migrate Mate, which lists current Virginia openings across Northern Virginia, Richmond, Hampton Roads, and beyond. Search the listings, find roles that fit your experience and location, and apply directly.
See All 26 Cloud Operations Engineer Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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