Mid Level Cloud Support Associate Jobs
Mid level cloud support associate jobs go to professionals ready to own escalations end to end, mentor junior teammates, and resolve complex infrastructure issues with minimal oversight. The openings available now are 60% remote or hybrid, concentrated across Technology & Software, with Netskope, Crusoe, and MicroStrategy hiring at this level now.
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Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Linux and infrastructure engineer supporting R&D researchers and advance development efforts, with a particular focus on cloud security. You will be supporting and contributing to research and development projects across our HPE Labs and The Office of the CTO organizations as well as other businesses units. This is a great opportunity for an IT generalist to contribute across a broad range of technical disciplines.
Responsibilities:
- Cybersecurity system compliance, with a particular focus on Cloud Infrastructure
- Contribute to the development and management of custom computing environments, including deployment, automation, configuration management, maintenance, and patching.
- Contribute to the management and maintenance of centralized support infrastructure, including scripting, programming, Virtual Machine Management, HPE storage solutions, database programming.
- Management, design, and deployment of central compute resources, including HPC, Storage Solutions, and containers.
- Management and administration of Cloud resources
- Development of research partnerships and consulting relationships
- Ability to adopt and learn new technologies and skills
- Hands-on infrastructure support on the Fort Collins, CO site
- Must be able to lift 50 lbs.
Education and Experience Required:
- Bachelor's degree in Computer Science, Computer Engineering, or a related field
- Typically, 5+ years’ work experience in IT support
- AWS or GCP (preferred) Security Specialty Certification
- Experience supporting R&D teams AI Platform Support (preferred)
Knowledge and Skills:
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills; mastery in English and local language.
- Ability to effectively communicate research plans, proposals, and results, and negotiate options at management levels.
- OS: Rocky, SLES, Ubuntu, RHEL
- Config Mgmt: Ansible, Foreman, Puppet, PXE
- Containers: Docker, Kubernetes
- Prog: Python, PERL, Bash
- Storage: 3PAR, Alletra, StoreOnce, Fiber Channel, InfiniBand, Lustre, Veeam
- Security: Host firewall admin, FortiGate firewalls, Linux best practices
- Misc: Morpheus VME, HPE GreenLake, AI Factory
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.
Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
EngineeringJob Level:
TCP_03
– United States of America: Annual Salary USD 111,000 - 211,000 in Colorado
The listed salary range reflects base salary. Variable incentives may also be offered."
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
The estimated job application period closure is December 28 2027; this timeline is provided for transparency and internal planning purposes.HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Recruitment Fraud Alert
We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.
All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.
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Top Industries Hiring
- Technology & Software
Mid Level Cloud Support Associate Jobs: Frequently Asked Questions
How do I get a mid level cloud support associate job?
Position your experience around ownership, not just task completion. Highlight incidents you led to resolution, documentation you authored, and moments where you advised or trained others. Employers at this level want candidates who can operate independently on complex tickets and cloud configuration issues. Tailor your resume to show platform depth, such as AWS, Azure, or GCP certifications alongside demonstrated scope of responsibility.
Which companies hire mid level cloud support associates?
Companies hiring mid level cloud support associates right now include Netskope, Crusoe, and MicroStrategy, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a mix of cloud-native technology firms, managed service providers, and large enterprises running hybrid infrastructure who need engineers capable of handling complex support tiers independently.
Are there remote mid level cloud support associate jobs?
Yes, remote and hybrid availability is strong at this level. About 60% of mid level cloud support associate openings are remote or hybrid as of November 2026, reflecting how cloud support work is well suited to distributed teams. On-site roles do exist, particularly at enterprises with strict compliance or data sovereignty requirements, so check each listing for location terms.
How do I move up to a mid level cloud support associate role?
Progression from entry level comes from deepening your platform expertise, taking ownership of full support cycles rather than individual tasks, and building a record of measurable impact such as reduced ticket resolution times or improved runbook coverage. Earning a cloud certification and volunteering to lead incident responses or mentor newer colleagues signals readiness for mid level responsibility to hiring managers.
Which industries hire the most mid level cloud support associates?
Mid Level cloud support associate roles concentrate in Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their operations depend on scalable, always-on cloud infrastructure that requires experienced support engineers who can handle complex environments with limited escalation to senior staff.