Collections Associate Jobs
Collections Associate jobs are open across financial services, healthcare, utilities, and retail, at levels from entry-level to senior and team lead, with specializations in medical billing collections, commercial debt recovery, and consumer accounts. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 13+ Collections Associate jobs
Job Title
Associate Dean for Collections, Digital Strategy & ContentAgency
Prairie View A&M UniversityDepartment
LibraryProposed Minimum Salary
CommensurateJob Location
Prairie View, TexasJob Type
StaffJob Description
Important Immigration information:
A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.
In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.
____________________________________________________
Reporting to the Dean of Libraries and serving as a member of the senior leadership team, the Associate Dean for Collections, Digital Strategy & Content provides strategic and administrative leadership for an integrated portfolio of approximately 5 FTE, plus student employees. The Associate Dean leads the strategy, people, systems, and investments through which scholarly content is selected, acquired, licensed, organized, discovered, managed, preserved, and made accessible. The position integrates collection strategy, acquisitions, licensing, metadata, discovery, library systems, digital platforms, repository support, web development, digitization, and related content operations in support of Prairie View A&M University’s research, teaching, and learning priorities.
The position works collaboratively with the Dean of Libraries, the Associate Dean for Research, Academic Engagement & Library Experience, and other campus partners to develop an evidence-driven approach to collections, content, platforms, and digital strategy.
The salary is determined in accordance with the University’s compensation structure and will be commensurate with the candidates’ education and experience, within the assigned salary range for this position.
Responsibilities:
Strategic Leadership and Collections Strategy
- Develop and implement an integrated collections, content, platforms, discovery, and digital strategy aligned with University research, teaching, and academic priorities.
- Lead collection strategy, development, assessment, analytics, and intelligence using cost, usage, curriculum, research activity, faculty expertise, emerging disciplines, and institutional priorities.
Content Acquisition, Licensing, and Resource Stewardship
- Oversee content acquisition, licensing, electronic resources management, vendor relations, negotiations, resource allocation, and stewardship of the collections budget.
- Establish meaningful measures of collection value, discovery effectiveness, operational performance, and impact, and use findings to guide investment and service decisions.
Digital Infrastructure, Discovery, and Technology
- Provide strategic direction for metadata, resource description, discovery, integrated library systems, access technologies, and the institutional repository platform.
- Strengthen web development, digital service environments, digitization, digital production, and digital content workflows and infrastructure.
- Improve the infrastructure and user experience through which students, faculty, and researchers discover and access library content.
Organizational Leadership and Operational Effectiveness
- Evaluate and redesign workflows; use technology and automation appropriately to increase organizational capacity, service quality, and operational effectiveness.
- Recruit, supervise, coach, and develop managers, librarians, staff, student employees, and emerging leaders; foster a collaborative, accountable work environment.
- Lead organizational change, build new capabilities, and integrate programs and functions across the portfolio.
Institutional Collaboration and External Engagement
- Partner with the Associate Dean for Research, Academic Engagement & Library Experience and other stakeholders so collections, technologies, platforms, and discovery environments respond to research, teaching, service, and user needs.
- Represent the University Libraries on relevant University committees and with external partners, vendors, and professional organizations.
Other Responsibilities
- Serves as a member of the University Libraries’ senior leadership team and works collaboratively across organizational boundaries.
- Collaborates with the Associate Dean for Research, Academic Engagement & Library Experience that services, collections, technologies, platforms, and discovery environments evolve together around research, teaching, and user needs.
- Performs other duties as assigned.
Required Education & Experience:
- ALA-accredited master’s degree in library or information science.
- Six years of professional library experience following receipt of the master’s degree.
Required Knowledge, Skills & Abilities:
- Knowledge of trends, standards, technologies, and practices affecting academic library collections, scholarly content, licensing, metadata, discovery, digital platforms, repositories, and scholarly communication.
- Knowledge of evidence-based collection development, assessment, budget stewardship, vendor management, and resource allocation.
- Ability to communicate effectively and work collaboratively.
- Knowledge of word processing and spreadsheet applications. Knowledge of policies and procedures of TAMUS.
- Ability to multitask and work cooperatively with others. Strong verbal and written communication skills. Strong interpersonal, leadership, and organizational skills.
Preferred Qualifications:
- Demonstrated leadership experience in one or more areas relevant to collections, content, library technology, digital strategy, metadata, discovery, or related operations.
- Experience leading academic or research library programs, including strategic planning and implementation across collections, content, technology, and digital services.
- Experience managing organizational change, personnel development, resource allocation, budgets, vendor negotiations, workflow improvement, and evidence-based assessment.
- Experience with library systems and digital infrastructure, including discovery platforms, electronic resources, repositories, web development, digitization, or digital scholarship.
- Record of developing effective teams, strengthening organizational capability, and cultivating emerging leaders.
- Experience supporting the research and academic priorities of a growing research university.
Job Posting Close Date:
- Until Filled
Required Attachments:
Please attach all required documents listed below in the attachment box labeled as either “Resume/CV or Resume/Cover Letter” on the application. Multiple attachments may be included in the “Resume/CV” or Resume/Cover Letter” attachment box. Any additional attachments provided outside of the required documents listed below are considered optional.
- Resume or Curriculum Vitae
- Cover Letter
Application Submission Guidelines:
All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site.
The required documents listed in the above "Required Attachments" section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1730 or jobs@pvamu.edu should you need assistance with the online application process.
Background Check Requirements:
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Job Title
Associate Dean for Collections, Digital Strategy & ContentAgency
Prairie View A&M UniversityDepartment
LibraryProposed Minimum Salary
CommensurateJob Location
Prairie View, TexasJob Type
StaffJob Description
Important Immigration information:
A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.
In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.
____________________________________________________
Reporting to the Dean of Libraries and serving as a member of the senior leadership team, the Associate Dean for Collections, Digital Strategy & Content provides strategic and administrative leadership for an integrated portfolio of approximately 5 FTE, plus student employees. The Associate Dean leads the strategy, people, systems, and investments through which scholarly content is selected, acquired, licensed, organized, discovered, managed, preserved, and made accessible. The position integrates collection strategy, acquisitions, licensing, metadata, discovery, library systems, digital platforms, repository support, web development, digitization, and related content operations in support of Prairie View A&M University’s research, teaching, and learning priorities.
The position works collaboratively with the Dean of Libraries, the Associate Dean for Research, Academic Engagement & Library Experience, and other campus partners to develop an evidence-driven approach to collections, content, platforms, and digital strategy.
The salary is determined in accordance with the University’s compensation structure and will be commensurate with the candidates’ education and experience, within the assigned salary range for this position.
Responsibilities:
Strategic Leadership and Collections Strategy
- Develop and implement an integrated collections, content, platforms, discovery, and digital strategy aligned with University research, teaching, and academic priorities.
- Lead collection strategy, development, assessment, analytics, and intelligence using cost, usage, curriculum, research activity, faculty expertise, emerging disciplines, and institutional priorities.
Content Acquisition, Licensing, and Resource Stewardship
- Oversee content acquisition, licensing, electronic resources management, vendor relations, negotiations, resource allocation, and stewardship of the collections budget.
- Establish meaningful measures of collection value, discovery effectiveness, operational performance, and impact, and use findings to guide investment and service decisions.
Digital Infrastructure, Discovery, and Technology
- Provide strategic direction for metadata, resource description, discovery, integrated library systems, access technologies, and the institutional repository platform.
- Strengthen web development, digital service environments, digitization, digital production, and digital content workflows and infrastructure.
- Improve the infrastructure and user experience through which students, faculty, and researchers discover and access library content.
Organizational Leadership and Operational Effectiveness
- Evaluate and redesign workflows; use technology and automation appropriately to increase organizational capacity, service quality, and operational effectiveness.
- Recruit, supervise, coach, and develop managers, librarians, staff, student employees, and emerging leaders; foster a collaborative, accountable work environment.
- Lead organizational change, build new capabilities, and integrate programs and functions across the portfolio.
Institutional Collaboration and External Engagement
- Partner with the Associate Dean for Research, Academic Engagement & Library Experience and other stakeholders so collections, technologies, platforms, and discovery environments respond to research, teaching, service, and user needs.
- Represent the University Libraries on relevant University committees and with external partners, vendors, and professional organizations.
Other Responsibilities
- Serves as a member of the University Libraries’ senior leadership team and works collaboratively across organizational boundaries.
- Collaborates with the Associate Dean for Research, Academic Engagement & Library Experience that services, collections, technologies, platforms, and discovery environments evolve together around research, teaching, and user needs.
- Performs other duties as assigned.
Required Education & Experience:
- ALA-accredited master’s degree in library or information science.
- Six years of professional library experience following receipt of the master’s degree.
Required Knowledge, Skills & Abilities:
- Knowledge of trends, standards, technologies, and practices affecting academic library collections, scholarly content, licensing, metadata, discovery, digital platforms, repositories, and scholarly communication.
- Knowledge of evidence-based collection development, assessment, budget stewardship, vendor management, and resource allocation.
- Ability to communicate effectively and work collaboratively.
- Knowledge of word processing and spreadsheet applications. Knowledge of policies and procedures of TAMUS.
- Ability to multitask and work cooperatively with others. Strong verbal and written communication skills. Strong interpersonal, leadership, and organizational skills.
Preferred Qualifications:
- Demonstrated leadership experience in one or more areas relevant to collections, content, library technology, digital strategy, metadata, discovery, or related operations.
- Experience leading academic or research library programs, including strategic planning and implementation across collections, content, technology, and digital services.
- Experience managing organizational change, personnel development, resource allocation, budgets, vendor negotiations, workflow improvement, and evidence-based assessment.
- Experience with library systems and digital infrastructure, including discovery platforms, electronic resources, repositories, web development, digitization, or digital scholarship.
- Record of developing effective teams, strengthening organizational capability, and cultivating emerging leaders.
- Experience supporting the research and academic priorities of a growing research university.
Job Posting Close Date:
- Until Filled
Required Attachments:
Please attach all required documents listed below in the attachment box labeled as either “Resume/CV or Resume/Cover Letter” on the application. Multiple attachments may be included in the “Resume/CV” or Resume/Cover Letter” attachment box. Any additional attachments provided outside of the required documents listed below are considered optional.
- Resume or Curriculum Vitae
- Cover Letter
Application Submission Guidelines:
All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site.
The required documents listed in the above "Required Attachments" section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1730 or jobs@pvamu.edu should you need assistance with the online application process.
Background Check Requirements:
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Collections Associate Jobs by Experience Level
See All 13 Collections Associate Jobs
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Find Collections Associate JobsCollections Associate Job Market
Who's Hiring
Top Industries Hiring
- Fintech
- Agriculture & Farming
- Banking & Financial Services
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in collections associate jobs.
- One or more years of collections or accounts receivable experience in a high-volume environment
- Working knowledge of the Fair Debt Collection Practices Act and relevant state regulations
- Proficiency with collections software such as FACS, Collect!, or similar platforms
- Strong verbal negotiation and skip-tracing skills to reach and resolve delinquent accounts
- High school diploma or GED required, associate or bachelor's degree preferred by many employers
- Experience using Microsoft Excel or comparable tools to track and report account statuses
Tips for Your Collections Associate Job Search
Tailor your resume to the debt type
Medical collections, commercial accounts, and consumer debt each have distinct compliance rules and software. Specify on your resume which portfolio type you worked on, the average balance size, and whether you handled third-party or first-party collections.
Highlight your negotiation and recovery metrics
Employers want to see what you actually recovered, not just that you made calls. Quantify your promise-to-pay rate, right-party contact percentage, or account resolution rate from your most recent role to give hiring managers a concrete picture.
Get your FDCPA knowledge on paper
Fair Debt Collection Practices Act compliance comes up in almost every collections interview. If you've completed any FDCPA training, list it explicitly on your resume so it doesn't get missed by applicant tracking systems scanning for compliance keywords.
Apply early to roles that fit
Migrate Mate lists collections associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a role-play in your interview
Many collections hiring managers run a live call simulation during the interview. Practice delivering a compliant mini-script that acknowledges the debtor, states the balance, and proposes a payment option without crossing into harassment or making promises you can't keep.
Ask about dialer systems and queue structure
Collections environments vary widely: some use predictive dialers with hundreds of outbound calls daily, others rely on inbound queues or manual outreach. Asking about workflow in your interview shows operational awareness and helps you evaluate whether the pace fits your strengths.
Collections Associate Jobs: Frequently Asked Questions
Which companies are hiring the most collections associates?
JPMorganChase, Dynamic Dental Care, and Heilind are hiring the most collections associates right now, with openings concentrated in Massachusetts, Maryland, and Delaware, based on current listings on Migrate Mate as of November 2026. Healthcare systems, financial institutions, and third-party collection agencies consistently post the highest volumes of openings.
How many collections associate jobs are remote?
About 17% of collections associate openings are fully remote or hybrid as of November 2026, reflecting the role's high phone and system-based workload that translates well to home setups. Consumer debt recovery and medical billing collections tend to have the highest share of remote-eligible postings compared to commercial or government accounts.
How do you become a collections associate?
Start with a high school diploma or GED, then apply to entry-level positions at collection agencies, healthcare revenue cycle departments, or bank recovery units. Familiarize yourself with the Fair Debt Collection Practices Act before your first interview. Many employers provide on-the-job training on their specific dialer software and compliance scripts, so prior phone-based customer service experience is a strong foundation.
Can you get a collections associate job with little or no experience?
Yes, many employers hire candidates with no direct collections background if they can demonstrate strong phone communication skills and a willingness to learn compliance requirements. Customer service, call center, or billing support experience transfers well. Showing familiarity with the FDCPA in your interview, even from self-study, sets you apart from other entry-level applicants significantly.
What does the collections associate interview process look like?
Most collections interviews include a phone or video screen focused on your communication style and compliance awareness, followed by an in-person or virtual interview with a team lead or operations manager. Many employers add a brief role-play exercise where you handle a mock debtor call. Background and credit checks are common before an offer is extended.
Where can I find and apply to collections associate jobs?
You can find and apply to collections associate jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and debt portfolio specialization, then apply directly to each listing that fits.
See All 13 Collections Associate Jobs
Find roles that match your experience and apply in just a few clicks.
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