Collections Specialist Jobs
Collections Specialist jobs are open across banking, healthcare, retail credit, and debt servicing, at every level from entry-level to senior and team lead, with specializations in medical billing recovery, commercial collections, and consumer debt resolution. Find a role that fits below and apply directly.
Find Collections Specialist JobsOverview
Showing 3 of 149+ Collections Specialist jobs
Location Address:
9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range:
Minimum Offer $16.66 Maximum Offer $26.70 Now Hiring: Patient Accounting Collections SpecialistSummary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled Patient Accounting Collections Specialist to join our team. Type of Opportunity: Full time Job Exempt: No Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)Responsibilities:
The Patient Accounting Collections Specialists follows-up, collects, and resolves all outstanding accounts receivable. Performs a variety of duties including accounts receivable follow-up, customer service, correspondence response, and daily reconciliation of activities. Meets established guidelines to ensure timely and accurate reimbursement for all billed charges.
Some key responsibilities include:
- Conducts accounts receivable follow-up for assigned work queues and miscellaneous A/R reports.
- Contacts insurance companies, patients, and employers to resolve outstanding claims.
- Provides requested documentation (e.g., medical records, itemized statements) to support claim processing.
- Maintains timely follow-up systems and documents accounts per PHS policies.
- Identifies and reports insurance payor issues with supporting documentation to leadership.
- Consults with lead on complex claims and refers accounts for adjustment or legal action per guidelines.
- Cross-trains across Patient Accounting functions to support collections and team flexibility.
- Operates various systems including Epic, FinThrive, FISS/DDE, payer portals, and Microsoft Office.
- Participates in team meetings, communicates proactively, and fosters positive working relationships.
- Adheres to HIPAA regulations and ensures compliance with PHS and CMS standards.
Qualifications:
- High School diploma or GED required; less than one year of healthcare clerical or customer service experience preferred.
- Strong organizational, communication, and problem-solving skills with attention to detail and ability to collaborate across teams.
- Proficient in Microsoft Office; able to manage high-volume workloads in a fast-paced, ever-changing environment.
- Basic understanding of medical coding (ICD-10, HCPCS, CPT), claims forms (UB04, HCFA 1500), and electronic processing (837/835).
- Familiarity with payer requirements, coordination of benefits, Medicare MSPQ, and revenue cycle processes preferred.
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services
Location Address:
9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range:
Minimum Offer $16.66 Maximum Offer $26.70 Now Hiring: Patient Accounting Collections SpecialistSummary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled Patient Accounting Collections Specialist to join our team. Type of Opportunity: Full time Job Exempt: No Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)Responsibilities:
The Patient Accounting Collections Specialists follows-up, collects, and resolves all outstanding accounts receivable. Performs a variety of duties including accounts receivable follow-up, customer service, correspondence response, and daily reconciliation of activities. Meets established guidelines to ensure timely and accurate reimbursement for all billed charges.
Some key responsibilities include:
- Conducts accounts receivable follow-up for assigned work queues and miscellaneous A/R reports.
- Contacts insurance companies, patients, and employers to resolve outstanding claims.
- Provides requested documentation (e.g., medical records, itemized statements) to support claim processing.
- Maintains timely follow-up systems and documents accounts per PHS policies.
- Identifies and reports insurance payor issues with supporting documentation to leadership.
- Consults with lead on complex claims and refers accounts for adjustment or legal action per guidelines.
- Cross-trains across Patient Accounting functions to support collections and team flexibility.
- Operates various systems including Epic, FinThrive, FISS/DDE, payer portals, and Microsoft Office.
- Participates in team meetings, communicates proactively, and fosters positive working relationships.
- Adheres to HIPAA regulations and ensures compliance with PHS and CMS standards.
Qualifications:
- High School diploma or GED required; less than one year of healthcare clerical or customer service experience preferred.
- Strong organizational, communication, and problem-solving skills with attention to detail and ability to collaborate across teams.
- Proficient in Microsoft Office; able to manage high-volume workloads in a fast-paced, ever-changing environment.
- Basic understanding of medical coding (ICD-10, HCPCS, CPT), claims forms (UB04, HCFA 1500), and electronic processing (837/835).
- Familiarity with payer requirements, coordination of benefits, Medicare MSPQ, and revenue cycle processes preferred.
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services
See All 149+ Collections Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Collections Specialist JobsCollections Specialist Job Market
Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in collections specialist jobs.
- One to three years of collections or accounts receivable experience
- Working knowledge of the Fair Debt Collection Practices Act
- Proficiency with collections software such as CUBS, Ontario Systems, or similar platforms
- Strong written and verbal communication skills for debtor negotiation
- High school diploma or associate degree, with a bachelor's preferred for senior roles
- Experience with skip-tracing tools and credit bureau reporting processes
Tips for Your Collections Specialist Job Search
Quantify your recovery results on resumes
Collections resumes that land interviews show concrete outcomes: recovery rates, portfolio sizes managed, and average days-to-collect. Hiring managers in this field want proof you move accounts forward, not just that you made calls or sent letters.
Highlight compliance knowledge in your application
Collections roles are heavily regulated, so your resume and cover letter should explicitly mention your familiarity with the Fair Debt Collection Practices Act and any state-level regulations you've worked under. Skipping this detail costs you interviews even when your experience is strong.
Apply early to roles that fit
Migrate Mate lists collections specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target your search by account type
Collections roles differ sharply between medical, commercial, and consumer debt, and employers often want someone who already knows their account type. Filter your search accordingly rather than applying broadly, since a commercial collections background rarely translates cleanly to a medical billing recovery role.
Prepare skip-tracing and negotiation examples
Interviewers for collections positions commonly ask how you located hard-to-reach debtors or structured a repayment plan. Have two or three specific scenarios ready that show your process from first contact through resolution, including any tools or systems you used to work the account.
Negotiate by citing your recovery metrics
When you receive an offer, your strongest lever is documented performance data from past roles. Recovery rate, average portfolio value, and cost-to-collect figures make your case far more effectively than years of experience alone, so pull those numbers from your previous performance reviews before the offer conversation.
Collections Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most collections specialists?
The most active employers for collections specialists right now are DHR Health, United Surgical Partners, and Jobot, and the most openings are in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Healthcare systems, credit card issuers, and third-party debt agencies tend to post the highest volume of collections roles year-round.
How many collections specialist jobs are remote?
About 41% of collections specialist openings are fully remote or hybrid as of November 2026, reflecting sustained demand for phone-based and digital collections work. Consumer debt and medical billing recovery roles are the most likely to be listed as remote, while commercial collections and in-person payment negotiation positions more commonly require on-site presence.
How do you become a collections specialist?
Start by gaining experience in customer service, accounts receivable, or billing, where you develop negotiation and documentation habits. Study the Fair Debt Collection Practices Act so you can speak to compliance in interviews. Familiarity with collections management software accelerates your candidacy, and some employers offer on-the-job licensing support for roles that require a state debt collector license.
Can I get a collections specialist job with little or no experience?
Yes, many entry-level collections roles require only a high school diploma and are willing to train candidates who come from customer service, call center, or retail backgrounds. Emphasize any experience handling difficult conversations, processing payments, or following compliance scripts. Demonstrating a calm, persistent communication style matters more than collections-specific experience at the entry level.
What does the collections specialist interview process look like?
Most collections interviews include a phone or video screen focused on your communication style and compliance awareness, followed by an in-person or virtual interview with scenario-based questions about handling disputes, missed payments, and debtor negotiation. Some employers add a role-play exercise simulating a collections call. References from prior supervisors who can speak to your follow-through and professionalism are commonly requested before an offer is extended.
Where can I find and apply to collections specialist jobs?
You can find and apply to collections specialist jobs on Migrate Mate, which lists current openings from employers across the United States. The listings cover roles in banking, healthcare, consumer debt, and commercial collections at every experience level. Find roles that fit your background and apply directly to each listing.
See All 149+ Collections Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Collections Specialist Jobs