Customer Program Manager Jobs at Alo with Visa Sponsorship
Customer Program Manager roles at Alo sit at the intersection of client relationships and operational execution in a fast-moving fashion and wellness brand. Alo has a track record of sponsoring international talent across multiple visa categories for this function, making it a realistic target for work-authorized candidates.
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WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Overview
The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO's operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role's north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations & Visual Leader
- Oversee and support execution of key operational and visual processes
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Champion strong visual standards for the salesfloor by leveraging business performance data
- Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
- Supports a safe work environment and efficient operation
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager
Flow Experience Leader
- Oversees the execution of Flow experience deliverables while protecting operational efficiency
- Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI's
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Operations & Visual Manager Qualifications
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Aligns with and embodies ALO's Guiding Principles
- Independent work ethic, time management skills, and personal accountability
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Operations & Visual Manager Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
- Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries (select cities)
The Company's Assistant Store Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.
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For CA residents, Job Applicant Privacy Policy HERE.

WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Overview
The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing ALO's operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role's north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations & Visual Leader
- Oversee and support execution of key operational and visual processes
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Champion strong visual standards for the salesfloor by leveraging business performance data
- Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
- Supports a safe work environment and efficient operation
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager
Flow Experience Leader
- Oversees the execution of Flow experience deliverables while protecting operational efficiency
- Collaborates and implement General/Store Manager's vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI's
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Operations & Visual Manager Qualifications
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Aligns with and embodies ALO's Guiding Principles
- Independent work ethic, time management skills, and personal accountability
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Operations & Visual Manager Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
- Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries (select cities)
The Company's Assistant Store Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.
LI-JJ1
LI-4
li-onsite
For CA residents, Job Applicant Privacy Policy HERE.
See all 30+ Customer Program Manager at Alo jobs
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Get Access To All JobsTips for Finding Customer Program Manager Jobs at Alo Jobs
Frame your portfolio around retention metrics
Alo prioritizes customer lifecycle management and brand loyalty. Before applying, document specific program outcomes you've driven, like renewal rates or customer satisfaction scores, that translate directly to the KPIs a fashion brand tracks for this role.
Target roles posted with relocation language
Alo's Customer Program Manager postings that mention relocation support or international candidates signal active sponsorship intent. Filtering for that language in job listings helps you spend time on applications where the hiring team has already cleared sponsorship internally.
Clarify sponsorship scope before the final interview
Ask directly whether the role is approved for H-1B or Green Card sponsorship before you reach the offer stage. Alo sponsors across multiple visa categories, but individual hiring managers may not know which are pre-approved without checking with HR and legal.
Use Migrate Mate to surface open Customer Program Manager roles at Alo
Alo regularly posts Customer Program Manager openings that are open to sponsored candidates. Migrate Mate filters specifically for visa-sponsoring employers so you can identify and track these roles without manually combing through general job boards.
Prepare your employer for PERM documentation early
If your goal is long-term permanent residence through an EB-2 or EB-3 pathway, brief your hiring manager during the offer stage that PERM requires DOL-supervised recruitment documentation. Getting this conversation started before you sign shortens the overall Green Card timeline significantly.
Customer Program Manager at Alo jobs are hiring across the US. Find yours.
Find Customer Program Manager at Alo JobsFrequently Asked Questions
Does Alo sponsor H-1B visas for Customer Program Managers?
Yes, Alo sponsors H-1B visas for Customer Program Manager roles. The H-1B requires the position to qualify as a specialty occupation, and customer program management roles that demand a relevant bachelor's degree in marketing, business, or a related field typically meet that standard. Your employer files the petition with USCIS, and selection depends on the annual H-1B lottery unless a cap-exempt route applies to your situation.
How do I apply for Customer Program Manager jobs at Alo?
Applications go through Alo's careers portal, where Customer Program Manager openings are listed with role-specific requirements. Tailoring your resume to reflect client program ownership, cross-functional collaboration, and measurable retention outcomes will strengthen your candidacy. If you need visa sponsorship, address your work authorization status early in the process so Alo's recruiting team can route your application to the right hiring contacts from the start. Migrate Mate is a good starting point for finding currently open, sponsorship-eligible postings at Alo.
Which visa types does Alo commonly use for Customer Program Manager roles?
Alo sponsors a range of visa categories for this function, including H-1B, TN for Canadian and Mexican nationals, F-1 OPT and CPT for recent graduates, J-1 for exchange visitors, and EB-2 or EB-3 immigrant visa pathways for candidates pursuing permanent residence. The right category depends on your nationality, education, and where you are in your career. TN is often the fastest route for qualifying Canadian and Mexican candidates in management roles.
What qualifications does Alo look for in Customer Program Manager candidates?
Alo typically looks for candidates with a bachelor's degree in business, marketing, communications, or a closely related field, combined with hands-on experience managing customer programs or loyalty initiatives. Familiarity with CRM platforms and the ability to translate data into retention strategies is consistently valued. In fashion and wellness specifically, candidates who understand the brand's direct-to-consumer model and can manage cross-functional stakeholders tend to advance further in the hiring process.
How do I estimate the timeline from job offer to visa approval at Alo?
Timeline depends heavily on which visa category applies. F-1 OPT authorization through USCIS typically takes two to three months after the application is submitted, so apply early. H-1B petitions filed in April under the cap have an October 1 start date at the earliest. TN status for Canadians can often be obtained at a port of entry in a single day. For EB-2 or EB-3 Green Card pathways, expect the full PERM and petition process to take well over a year from initiation.
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