Customer Program Manager Jobs at Intuit with Visa Sponsorship
Intuit hires Customer Program Managers to lead client relationships and scale support operations across its financial technology products. The company has a consistent track record of sponsoring work visas for this function, and actively recruits international talent across multiple visa categories.
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Get Access To All JobsCategory Program Management & Business Operations
Location San Diego, California; Mountain View, California
Job ID 19465
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Join Intuit as a Program Manager on the Customer Success team. This is a high-impact role for someone who enjoys building structure, driving execution, and turning complex ideas into clear, actionable programs.
In this role, you’ll help design and run cross-functional programs that support our global customer base. You’ll work in ambiguous spaces, partner closely with product, operations, and go-to-market teams, and bring order, clarity, and momentum to important initiatives. You’ll be responsible for coordinating work across teams, tracking progress, surfacing risks, and ensuring programs move forward efficiently and deliver meaningful outcomes.
This role requires strong operational fundamentals, clear communication, and the ability to manage multiple workstreams at once. You’ll regularly present updates and recommendations to stakeholders, collaborate with senior leaders, and help translate strategy into execution.
Responsibilities
Program Design & Launch: Support the design and launch of cross-functional programs, helping define scope, milestones, ownership, and success metrics aligned to Customer Success and GBSG goals.
Coordinate & Execute: Drive day-to-day execution by organizing workstreams, maintaining operating rhythms, and ensuring teams stay aligned, informed, and unblocked.
Operational Excellence: Track progress, manage dependencies and risks, and use data to keep programs on track and delivering measurable results for customers.
Stakeholder Partnership: Partner with product, engineering, marketing, and operations teams to align priorities, clarify expectations, and move work forward.
Clear Communication: Deliver concise, relevant updates to stakeholders, clearly outlining status, risks, decisions needed, and next steps.
Decision Support: Help identify trade-offs, prepare recommendations, and escalate issues when needed with clear context and data.
Adapt & Improve: Anticipate challenges, adjust plans as needed, and continuously improve processes to increase team efficiency and program impact.
Qualifications
- 7+ years of experience supporting or leading cross-functional programs in a SaaS or technology environment.
- Experience working in ambiguous problem spaces and helping bring structure, clarity, and momentum to new initiatives.
- Strong program management fundamentals, including planning, execution tracking, risk management, and stakeholder coordination.
- Data-driven mindset with the ability to use metrics to inform decisions and communicate progress and risks.
- Comfortable managing up and across teams, with experience presenting updates and recommendations to senior stakeholders.
- Ability to operate at both the strategic level (understanding goals and priorities) and the tactical level (driving day-to-day execution).
- Clear, effective communicator across written and verbal formats.
- Strong collaborator who can influence without authority and build trust across teams.
- Passion for customer success and delivering real, measurable impact.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Category Program Management & Business Operations
Location San Diego, California; Mountain View, California
Job ID 19465
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Join Intuit as a Program Manager on the Customer Success team. This is a high-impact role for someone who enjoys building structure, driving execution, and turning complex ideas into clear, actionable programs.
In this role, you’ll help design and run cross-functional programs that support our global customer base. You’ll work in ambiguous spaces, partner closely with product, operations, and go-to-market teams, and bring order, clarity, and momentum to important initiatives. You’ll be responsible for coordinating work across teams, tracking progress, surfacing risks, and ensuring programs move forward efficiently and deliver meaningful outcomes.
This role requires strong operational fundamentals, clear communication, and the ability to manage multiple workstreams at once. You’ll regularly present updates and recommendations to stakeholders, collaborate with senior leaders, and help translate strategy into execution.
Responsibilities
Program Design & Launch: Support the design and launch of cross-functional programs, helping define scope, milestones, ownership, and success metrics aligned to Customer Success and GBSG goals.
Coordinate & Execute: Drive day-to-day execution by organizing workstreams, maintaining operating rhythms, and ensuring teams stay aligned, informed, and unblocked.
Operational Excellence: Track progress, manage dependencies and risks, and use data to keep programs on track and delivering measurable results for customers.
Stakeholder Partnership: Partner with product, engineering, marketing, and operations teams to align priorities, clarify expectations, and move work forward.
Clear Communication: Deliver concise, relevant updates to stakeholders, clearly outlining status, risks, decisions needed, and next steps.
Decision Support: Help identify trade-offs, prepare recommendations, and escalate issues when needed with clear context and data.
Adapt & Improve: Anticipate challenges, adjust plans as needed, and continuously improve processes to increase team efficiency and program impact.
Qualifications
- 7+ years of experience supporting or leading cross-functional programs in a SaaS or technology environment.
- Experience working in ambiguous problem spaces and helping bring structure, clarity, and momentum to new initiatives.
- Strong program management fundamentals, including planning, execution tracking, risk management, and stakeholder coordination.
- Data-driven mindset with the ability to use metrics to inform decisions and communicate progress and risks.
- Comfortable managing up and across teams, with experience presenting updates and recommendations to senior stakeholders.
- Ability to operate at both the strategic level (understanding goals and priorities) and the tactical level (driving day-to-day execution).
- Clear, effective communicator across written and verbal formats.
- Strong collaborator who can influence without authority and build trust across teams.
- Passion for customer success and delivering real, measurable impact.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
See all 48+ Customer Program Manager at Intuit jobs
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Get Access To All JobsTips for Finding Customer Program Manager Jobs at Intuit Jobs
Frame Your CRM Experience Around Intuit's Ecosystem
Intuit prioritizes Customer Program Managers who have worked with enterprise SaaS clients or financial platforms. Tailor your resume to highlight customer lifecycle management, escalation workflows, and cross-functional coordination within a software or fintech environment.
Ask Recruiters About the LCA Filing Stage
Before Intuit can file your H-1B petition with USCIS, the company must get a Labor Condition Application certified by DOL. Asking the recruiter where they are in that process tells you whether an offer can realistically convert to a petition before a cap deadline.
Use Migrate Mate to Surface Open Roles
Customer Program Manager openings at Intuit can appear across multiple product lines and business units. Use Migrate Mate to browse current postings filtered by visa sponsorship type, so you're only seeing roles aligned with your work authorization situation.
Document Client-Facing Outcomes in Concrete Terms
Intuit's hiring bar for this function centers on measurable impact: retention rates, onboarding timelines, NPS improvements. Quantifying your outcomes makes your petition easier to support if Intuit pursues an employer-sponsored Green Card pathway after initial sponsorship.
Customer Program Manager at Intuit jobs are hiring across the US. Find yours.
Find Customer Program Manager at Intuit JobsFrequently Asked Questions
Does Intuit sponsor H-1B visas for Customer Program Managers?
Yes, Intuit sponsors H-1B visas for Customer Program Manager roles. The company treats this function as a specialty occupation requiring a relevant bachelor's degree or higher, which satisfies the core H-1B eligibility standard. Before filing with USCIS, Intuit must obtain a certified Labor Condition Application from DOL confirming the offered salary meets prevailing wage requirements for the role's location.
How do I apply for Customer Program Manager jobs at Intuit?
Applications go through Intuit's careers portal. Search for Customer Program Manager or related titles such as Customer Success Manager or Program Manager, Customer Experience. You can also browse verified sponsorship-eligible openings through Migrate Mate, which filters Intuit postings by visa type so you can confirm sponsorship availability before investing time in an application.
Which visa types does Intuit commonly use for Customer Program Manager roles?
Intuit sponsors H-1B, E-3, TN, F-1 OPT, F-1 CPT, and J-1 visas for this function. E-3 is available exclusively to Australian citizens. TN covers Canadian and Mexican nationals in qualifying professional categories. H-1B remains the most broadly applicable option for other nationalities, subject to the annual USCIS lottery and cap cycle.
What qualifications does Intuit expect for Customer Program Manager candidates?
Intuit typically looks for a bachelor's degree in business, communications, computer science, or a related field, paired with direct experience managing enterprise or mid-market customer accounts in a SaaS or fintech environment. Strong cross-functional coordination skills, familiarity with CRM platforms, and a track record of improving customer retention metrics are consistent signals across Intuit's Customer Program Manager postings.
How do I time my application to align with Intuit's sponsorship process?
H-1B petitions must be filed with USCIS in early April to take effect October 1, which means Intuit needs to extend offers and complete DOL's LCA process by late March. If you're on F-1 OPT, aim to have an offer in place at least four to five months before your authorization expires to allow adequate time for the petition cycle.
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