Customer Program Manager Jobs at Intuit with Visa Sponsorship
Customer Program Manager jobs at Intuit lead client relationships and scale support operations across its financial technology products. The company has a consistent track record of sponsoring work visas for this function, and actively recruits international talent across multiple visa categories.
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Come join Intuit’s Mid Market Product Development team as a Principal Technical Program Manager. We are seeking a dynamic program leader who excels at driving strategic programs and initiatives across a complex, cross-functional organization — someone who brings structure, momentum, and clarity to the work that matters most. You will lead high-impact programs from strategy through delivery, ensuring cross-functional alignment at every stage and translating organizational priorities into measurable outcomes.
You will operate across the full breadth of the Mid Market organization, building trusted partnerships with leaders at all levels, driving operating rhythms that keep teams moving with speed and purpose, and stepping into ambiguity with confidence to bring order and direction. If you are passionate about solving complex customer problems at scale and energized by the challenge of making large, diverse teams work as one, we would love to have you on our team.
Responsibilities
Portfolio & Strategic Leadership
- Partner with Portfolio Leadership to unblock program teams and guide delivery across a broad and complex program portfolio.
- Connect the dots across various programs to simplify the “why, what, and how” for both technical and non-technical stakeholders.
- Influence prioritization and tradeoff discussions across Product and Engineering leaders to ensure teams focus on the highest-impact work.
- Leverage AI tools and data insights to streamline program operations and accelerate execution velocity.
Cross-Domain Execution & Dependency Leadership
- Lead cross-team dependency forums across engineering domains, driving horizontal alignment across Mid Market PD teams and partners.
- Define and implement program frameworks and consistent operating cadences to ensure teams deliver with velocity and ease.
- Identify and proactively manage risks, dependencies, architectural misalignment, and execution bottlenecks — driving data-informed decisions to resolution.
- Drive cross-functional execution across multiple scrum teams, ensuring clarity on priorities, roles, and outcomes.
Roadmapping & Planning
- Partner with engineering leaders to develop and maintain six-quarter capability roadmaps aligned to product and business strategies.
- Ensure roadmaps clearly articulate technical investments, sequencing, and tradeoffs, and track progress against evolving priorities.
- Translate business and platform strategy into clear program goals, milestones, and measurable success metrics.
- Define and implement repeatable frameworks and processes that improve delivery speed, quality, and scalability across programs.
Stakeholder Communication & Culture
- Drive transparency through clear, actionable communication at all levels — from engineering teams to Senior Leadership.
- Build trusted relationships across Product, Engineering, Customer Success, Marketing, and Business Operations to lead through change and ambiguity.
- Define and implement program management best practices; coach and mentor other TPMs to raise the bar across the organization.
Qualifications
Required
- 10+ years of experience in technical program management, engineering, architecture, or related roles.
- Proven experience influencing Director/VP-level stakeholders without direct authority.
- Strong technical depth and the ability to engage credibly with senior engineers and architects.
- Exceptional written and verbal communication skills, particularly with executive audiences.
- Demonstrated success driving complex, multi-domain initiatives with significant dependencies.
Preferred
- Experience in platform or large-scale enterprise systems.
- Experience supporting/driving Forward Deploy programs.
- Experience supporting BI, data platforms, or AI-driven capabilities.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $238,000 - $322,000
Mountain View, CA $238,000 - $322,000
Overview
Come join Intuit’s Mid Market Product Development team as a Principal Technical Program Manager. We are seeking a dynamic program leader who excels at driving strategic programs and initiatives across a complex, cross-functional organization — someone who brings structure, momentum, and clarity to the work that matters most. You will lead high-impact programs from strategy through delivery, ensuring cross-functional alignment at every stage and translating organizational priorities into measurable outcomes.
You will operate across the full breadth of the Mid Market organization, building trusted partnerships with leaders at all levels, driving operating rhythms that keep teams moving with speed and purpose, and stepping into ambiguity with confidence to bring order and direction. If you are passionate about solving complex customer problems at scale and energized by the challenge of making large, diverse teams work as one, we would love to have you on our team.
Responsibilities
Portfolio & Strategic Leadership
- Partner with Portfolio Leadership to unblock program teams and guide delivery across a broad and complex program portfolio.
- Connect the dots across various programs to simplify the “why, what, and how” for both technical and non-technical stakeholders.
- Influence prioritization and tradeoff discussions across Product and Engineering leaders to ensure teams focus on the highest-impact work.
- Leverage AI tools and data insights to streamline program operations and accelerate execution velocity.
Cross-Domain Execution & Dependency Leadership
- Lead cross-team dependency forums across engineering domains, driving horizontal alignment across Mid Market PD teams and partners.
- Define and implement program frameworks and consistent operating cadences to ensure teams deliver with velocity and ease.
- Identify and proactively manage risks, dependencies, architectural misalignment, and execution bottlenecks — driving data-informed decisions to resolution.
- Drive cross-functional execution across multiple scrum teams, ensuring clarity on priorities, roles, and outcomes.
Roadmapping & Planning
- Partner with engineering leaders to develop and maintain six-quarter capability roadmaps aligned to product and business strategies.
- Ensure roadmaps clearly articulate technical investments, sequencing, and tradeoffs, and track progress against evolving priorities.
- Translate business and platform strategy into clear program goals, milestones, and measurable success metrics.
- Define and implement repeatable frameworks and processes that improve delivery speed, quality, and scalability across programs.
Stakeholder Communication & Culture
- Drive transparency through clear, actionable communication at all levels — from engineering teams to Senior Leadership.
- Build trusted relationships across Product, Engineering, Customer Success, Marketing, and Business Operations to lead through change and ambiguity.
- Define and implement program management best practices; coach and mentor other TPMs to raise the bar across the organization.
Qualifications
Required
- 10+ years of experience in technical program management, engineering, architecture, or related roles.
- Proven experience influencing Director/VP-level stakeholders without direct authority.
- Strong technical depth and the ability to engage credibly with senior engineers and architects.
- Exceptional written and verbal communication skills, particularly with executive audiences.
- Demonstrated success driving complex, multi-domain initiatives with significant dependencies.
Preferred
- Experience in platform or large-scale enterprise systems.
- Experience supporting/driving Forward Deploy programs.
- Experience supporting BI, data platforms, or AI-driven capabilities.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $238,000 - $322,000
Mountain View, CA $238,000 - $322,000
See all Customer Program Manager Jobs at Intuit
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Program Manager Jobs at Intuit.
Get Access To All JobsTips for Finding Customer Program Manager Jobs at Intuit
Frame Your CRM Experience Around Intuit's Ecosystem
Intuit prioritizes Customer Program Managers who have worked with enterprise SaaS clients or financial platforms. Tailor your resume to highlight customer lifecycle management, escalation workflows, and cross-functional coordination within a software or fintech environment.
Confirm Your Visa Type Before Applying
Intuit sponsors multiple visa categories, including H-1B, E-3, TN, and F-1 OPT. Knowing which category applies to you lets you ask targeted questions during interviews and avoids late-stage surprises when the offer and petition timeline gets finalized.
Target Intuit Roles During OPT Early
F-1 OPT gives you up to 12 months of work authorization, with a 24-month STEM extension available. Starting your Intuit application process well before OPT expires gives the company enough runway to file an H-1B petition before your authorization lapses.
Ask Recruiters About the LCA Filing Stage
Before Intuit can file your H-1B petition with USCIS, the company must get a Labor Condition Application certified by DOL. Asking the recruiter where they are in that process tells you whether an offer can realistically convert to a petition before a cap deadline.
Use Migrate Mate to Surface Open Roles
Customer Program Manager openings at Intuit can appear across multiple product lines and business units. Use Migrate Mate to browse current postings filtered by visa sponsorship type, so you're only seeing roles aligned with your work authorization situation.
Document Client-Facing Outcomes in Concrete Terms
Intuit's hiring bar for this function centers on measurable impact: retention rates, onboarding timelines, NPS improvements. Quantifying your outcomes makes your petition easier to support if Intuit pursues an employer-sponsored Green Card pathway after initial sponsorship.
Frequently Asked Questions
Does Intuit sponsor H-1B visas for Customer Program Managers?
Yes, Intuit sponsors H-1B visas for Customer Program Manager roles. The company treats this function as a specialty occupation requiring a relevant bachelor's degree or higher, which satisfies the core H-1B eligibility standard. Before filing with USCIS, Intuit must obtain a certified Labor Condition Application from DOL confirming the offered salary meets prevailing wage requirements for the role's location.
How do I apply for Customer Program Manager jobs at Intuit?
Applications go through Intuit's careers portal. Search for Customer Program Manager or related titles such as Customer Success Manager or Program Manager, Customer Experience. You can also browse verified sponsorship-eligible openings through Migrate Mate, which filters Intuit postings by visa type so you can confirm sponsorship availability before investing time in an application.
Which visa types does Intuit commonly use for Customer Program Manager roles?
Intuit sponsors H-1B, E-3 visa, TN visa, F-1 OPT, F-1 CPT, and J-1 visas for this function. E-3 visa is available exclusively to Australian citizens. TN visa covers Canadian and Mexican nationals in qualifying professional categories. H-1B remains the most broadly applicable option for other nationalities, subject to the annual USCIS lottery and cap cycle.
What qualifications does Intuit expect for Customer Program Manager candidates?
Intuit typically looks for a bachelor's degree in business, communications, computer science, or a related field, paired with direct experience managing enterprise or mid-market customer accounts in a SaaS or fintech environment. Strong cross-functional coordination skills, familiarity with CRM platforms, and a track record of improving customer retention metrics are consistent signals across Intuit's Customer Program Manager postings.
How do I time my application to align with Intuit's sponsorship process?
H-1B petitions must be filed with USCIS in early April to take effect October 1, which means Intuit needs to extend offers and complete DOL's LCA process by late March. If you're on F-1 OPT, aim to have an offer in place at least four to five months before your authorization expires to allow adequate time for the petition cycle.