Customer Success Representative Jobs at Amgen with Visa Sponsorship
Customer Success Representative roles at Amgen sit at the intersection of science and client relationships, requiring fluency in biotech products and stakeholder communication. Amgen has a consistent track record of sponsoring work visas for this function, making it a realistic target for international candidates building a U.S. career in the life sciences industry.
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Get Access To All JobsTerritory covers: Morristown, Princeton, Bridgewater, Summit and Randolph, NJ
Relocation is not offered for this role.
HOW MIGHT YOU DEFY IMAGINATION?
At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
SR. SPECIALTY REP
Live
What you will do
Let’s do this. Let’s change the world. In this vital role you will be the connection to our customers by providing clinical knowledge of our products to medical professionals and helping them navigate the complex payer environment.
We are actively searching for a Senior Specialty Representative to deliver on our commitment to serve patients. The Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.
Responsibilities include:
- Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
- Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
- Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
- Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
- Partner with other colleagues to share best practices and seek to learn and grow as a Senior Specialty Representative
- Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
- Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a motivated individual with these qualifications.
Basic Qualifications:
- Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
- OR
- Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
- OR
- High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
Preferred Qualifications:
- More than 3 years’ Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
- Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases; and the diseases and treatments involved with these specialties
- Advanced influencing and relationship-building skills with a focus on sales outcomes
- Local Market knowledge
- Bachelor's degree in Life Sciences or Business Administration
- Adaptability with our Core Competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $115,949 - $156,872. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Territory covers: Morristown, Princeton, Bridgewater, Summit and Randolph, NJ
Relocation is not offered for this role.
HOW MIGHT YOU DEFY IMAGINATION?
At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
SR. SPECIALTY REP
Live
What you will do
Let’s do this. Let’s change the world. In this vital role you will be the connection to our customers by providing clinical knowledge of our products to medical professionals and helping them navigate the complex payer environment.
We are actively searching for a Senior Specialty Representative to deliver on our commitment to serve patients. The Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.
Responsibilities include:
- Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
- Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
- Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
- Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
- Partner with other colleagues to share best practices and seek to learn and grow as a Senior Specialty Representative
- Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
- Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a motivated individual with these qualifications.
Basic Qualifications:
- Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
- OR
- Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
- OR
- High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
Preferred Qualifications:
- More than 3 years’ Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
- Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases; and the diseases and treatments involved with these specialties
- Advanced influencing and relationship-building skills with a focus on sales outcomes
- Local Market knowledge
- Bachelor's degree in Life Sciences or Business Administration
- Adaptability with our Core Competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $115,949 - $156,872. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
See all 27+ Customer Success Representative at Amgen jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Representative at Amgen roles.
Get Access To All JobsTips for Finding Customer Success Representative Jobs at Amgen Jobs
Frame Your Science Background as a Business Asset
Amgen's Customer Success teams work with healthcare providers and research institutions on complex biologics. Tailor your resume to show how your science credentials translate into client-facing outcomes, not just lab or technical competency.
Target Roles Tied to Therapeutic Areas You Know
Amgen organizes customer success work around specific therapeutic areas like oncology, cardiovascular, and inflammation. Applying to roles aligned with your domain experience signals a shorter ramp-up time, which matters to hiring managers evaluating sponsored candidates.
Understand How Amgen Structures H-1B Sponsorship Timelines
For cap-subject H-1B candidates, USCIS registration opens in March and the fiscal year starts October 1. If you receive an offer outside that window, align your start date discussions around cap filing deadlines so both you and the hiring team have realistic expectations.
Use OPT STEM Extension Time Strategically
If you're on F-1 OPT and targeting Amgen, the 24-month STEM extension gives you a window to demonstrate performance before your employer files an H-1B petition. Amgen participates in E-Verify, which is required for STEM OPT authorization, so confirm your offer letter reflects the correct employer entity.
Confirm Sponsorship Scope Before Accepting an Offer
Ask HR directly whether the offer includes both H-1B and long-term Green Card sponsorship through PERM. Some large employers sponsor for initial status but have slower EB-2 or EB-3 PERM timelines. Knowing this upfront helps you plan your immigration runway accurately.
Browse Open Roles on Migrate Mate Before Applying
Filter for Customer Success Representative positions at Amgen on Migrate Mate to see which roles are actively open and tagged for visa sponsorship. This narrows your search to positions where sponsorship is already part of the hiring conversation.
Customer Success Representative at Amgen jobs are hiring across the US. Find yours.
Find Customer Success Representative at Amgen JobsFrequently Asked Questions
Does Amgen sponsor H-1B visas for Customer Success Representatives?
Yes, Amgen sponsors H-1B visas for Customer Success Representative roles. The role typically qualifies as a specialty occupation given its requirement for a degree in life sciences, business, or a related field. For cap-subject candidates, sponsorship is tied to the annual H-1B lottery, with registration in March and employment starting no earlier than October 1 of that fiscal year.
Which visa types does Amgen commonly use for Customer Success Representative roles?
Amgen sponsors several visa categories for this function, including H-1B, E-3 for Australian citizens, TN for Canadian and Mexican nationals, and F-1 OPT and CPT for students. For candidates pursuing permanent residence, Amgen also supports EB-2 and EB-3 Green Card pathways through the PERM labor certification process filed with the DOL.
What qualifications does Amgen expect for Customer Success Representative positions?
Amgen typically looks for candidates with a bachelor's degree in a life sciences or business-related field, combined with experience in account management, clinical settings, or healthcare sales. Familiarity with biologics or specialty pharmaceuticals is a strong differentiator. Client-facing communication skills and the ability to translate complex product information for healthcare providers are consistently valued across these roles.
How do I apply for Customer Success Representative jobs at Amgen?
You can browse active Customer Success Representative openings at Amgen on Migrate Mate, where roles are filtered for visa sponsorship eligibility. Apply directly through Amgen's careers portal, tailoring your application to the specific therapeutic area the role covers. Highlight both your scientific background and any prior experience working with healthcare or research clients to stand out in the screening process.
How do I time my job search at Amgen around visa deadlines?
If you need H-1B sponsorship, aim to have an offer in hand by February so your employer can prepare for the March USCIS registration window. For TN or E-3 candidates, there's no annual cap, so timing is more flexible. If you're on OPT with an expiring EAD, discuss your authorization end date with Amgen's HR team early in the process so they can plan the petition timeline accordingly.
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