Customer Success Representative Jobs at Sunrun with Visa Sponsorship
Sunrun hires Customer Success Representatives to support homeowners through solar installations and ongoing service, making communication and problem-solving skills central to the role. Sunrun has an established track record of sponsoring work visas for this function, including pathways relevant to F-1 OPT holders and experienced professionals.
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Get Access To All JobsEver since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
Join the Sunrun Street Team – Where Hustle Meets High Earnings
Looking for a role where your drive, grit, and ambition translate directly into income? Whether you're a seasoned closer or new to sales and ready to learn, Sunrun gives you the tools, training, and opportunity to succeed. With uncapped commission, flexible schedules, and world-class support, our Sales Specialists are helping homeowners save money and switch to clean energy, while building incredible careers.
2024 Highlights
- 50% of our first year Sales Specialists earned $100,000+
- Top 10% average earnings for new hires was $205,020
- Top 100 earners regardless of hire date or current status earned $388,000+
- Direct seller, commission only role, best suited for highly motivated individuals who thrive on performance-based rewards.
How You Will Be Rewarded:
- Unlimited earnings potential: Top 10% of Sales Specialists earn $300,000+
- Flexible schedule: Enjoy autonomy of a flexible schedule after the training period
- World-class training: Learn from the best sales specialists in the industry
- Career growth: Clear paths for advancement
- Bonus training pay: Extra commissions on your first 8 deals
- Earn swag: Nike and Lululemon swag through performance incentives
- Incentive trips: To destinations like New Zealand, Iceland, Tahiti, Switzerland, and Cancun
- Quarterly stock incentives: Based on personal performance
Responsibilities:
- Own your territory: Develop and manage sales in a residential area
- Connect with homeowners: Knock doors, network, and follow up on referrals
- Track your wins: Monitor sales activities and hit performance goals
- Close the deal: Present solar solutions to homeowners, explain financing, and guide customers through the process
- Educate & inspire: Help homeowners understand the benefits of going solar—cost savings, clean energy, and energy independence
- Grow with Sunrun: Attend weekly training meetings to sharpen skills, boost earnings, and unlock career growth opportunities
Qualifications
- Must be 18+ years old
- Experience in direct or commission-based sales preferred
- Self-motivated with a strong willingness to learn
- Willingness to work a flexible schedule, including evenings and weekends
- Comfortable working outdoors and walking for extended periods in various weather conditions
If you're hungry for growth, passionate about clean energy, and ready to hustle, this is your moment. Join the Sunrun Street Team and turn your ambition into impact.
Applicants must hold a valid California Home Improvement Salesperson (HIS) License. If a candidate is selected but does not yet possess this license, they will be hired initially as a Sales Scheduler (paid at minimum wage and capped at 35 hours/week). Upon successfully obtaining the HIS license, the employee will transition into the Solar Sales Direct Seller role, which is 100% commission-based.
While the average compensation ranges from $60,000 to $100,000 (location and personal success dependent), our top performers can earn up to an impressive $205,020+ per year. Average compensation in California for the first 12 months ranges from $60,000 to $90,000 (personal success dependent).
Recruiter:
Maggie Sanquist (maggie.sanquist@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
Join the Sunrun Street Team – Where Hustle Meets High Earnings
Looking for a role where your drive, grit, and ambition translate directly into income? Whether you're a seasoned closer or new to sales and ready to learn, Sunrun gives you the tools, training, and opportunity to succeed. With uncapped commission, flexible schedules, and world-class support, our Sales Specialists are helping homeowners save money and switch to clean energy, while building incredible careers.
2024 Highlights
- 50% of our first year Sales Specialists earned $100,000+
- Top 10% average earnings for new hires was $205,020
- Top 100 earners regardless of hire date or current status earned $388,000+
- Direct seller, commission only role, best suited for highly motivated individuals who thrive on performance-based rewards.
How You Will Be Rewarded:
- Unlimited earnings potential: Top 10% of Sales Specialists earn $300,000+
- Flexible schedule: Enjoy autonomy of a flexible schedule after the training period
- World-class training: Learn from the best sales specialists in the industry
- Career growth: Clear paths for advancement
- Bonus training pay: Extra commissions on your first 8 deals
- Earn swag: Nike and Lululemon swag through performance incentives
- Incentive trips: To destinations like New Zealand, Iceland, Tahiti, Switzerland, and Cancun
- Quarterly stock incentives: Based on personal performance
Responsibilities:
- Own your territory: Develop and manage sales in a residential area
- Connect with homeowners: Knock doors, network, and follow up on referrals
- Track your wins: Monitor sales activities and hit performance goals
- Close the deal: Present solar solutions to homeowners, explain financing, and guide customers through the process
- Educate & inspire: Help homeowners understand the benefits of going solar—cost savings, clean energy, and energy independence
- Grow with Sunrun: Attend weekly training meetings to sharpen skills, boost earnings, and unlock career growth opportunities
Qualifications
- Must be 18+ years old
- Experience in direct or commission-based sales preferred
- Self-motivated with a strong willingness to learn
- Willingness to work a flexible schedule, including evenings and weekends
- Comfortable working outdoors and walking for extended periods in various weather conditions
If you're hungry for growth, passionate about clean energy, and ready to hustle, this is your moment. Join the Sunrun Street Team and turn your ambition into impact.
Applicants must hold a valid California Home Improvement Salesperson (HIS) License. If a candidate is selected but does not yet possess this license, they will be hired initially as a Sales Scheduler (paid at minimum wage and capped at 35 hours/week). Upon successfully obtaining the HIS license, the employee will transition into the Solar Sales Direct Seller role, which is 100% commission-based.
While the average compensation ranges from $60,000 to $100,000 (location and personal success dependent), our top performers can earn up to an impressive $205,020+ per year. Average compensation in California for the first 12 months ranges from $60,000 to $90,000 (personal success dependent).
Recruiter:
Maggie Sanquist (maggie.sanquist@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
See all 33+ Customer Success Representative at Sunrun jobs
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Get Access To All JobsTips for Finding Customer Success Representative Jobs at Sunrun Jobs
Tailor your resume to solar service workflows
Sunrun's Customer Success roles center on post-installation support and homeowner education. Highlight experience managing service escalations, utility billing questions, or technical troubleshooting rather than generic sales metrics, which align more directly with what Sunrun screens for.
Search verified sponsoring employers on Migrate Mate
Filter by Construction and Real Estate employers with a Customer Success hiring history. Migrate Mate surfaces Sunrun's sponsorship track record for this specific role, saving you time that would otherwise go toward cold outreach to employers who don't sponsor.
Ask recruiters about cap-exempt filing options early
Sunrun operates solar projects at schools and nonprofits, which can qualify for cap-exempt H-1B petitions through affiliated institutions. During screening calls, ask whether any of Sunrun's project partnerships open that pathway before assuming you're subject to the annual lottery.
Prepare a credential evaluation for non-U.S. degrees
Customer Success roles at Sunrun often require a bachelor's degree. If yours is from outside the United States, get a NACES-approved equivalency evaluation before the offer stage. Delays in providing this can push back your I-129 filing and your start date.
Understand PERM timing if targeting a Green Card path
EB-2 and EB-3 sponsorship through PERM requires DOL to certify that no qualified U.S. worker is available. For Customer Success roles, where the talent pool is broad, PERM recruitment documentation needs to be tight. Raise your long-term immigration goals with the hiring manager before the offer is finalized.
Customer Success Representative at Sunrun jobs are hiring across the US. Find yours.
Find Customer Success Representative at Sunrun JobsFrequently Asked Questions
Does Sunrun sponsor H-1B visas for Customer Success Representatives?
Yes, Sunrun sponsors H-1B visas for Customer Success Representatives. The role qualifies as a specialty occupation when it requires a bachelor's degree in a relevant field such as business, communications, or a technical discipline. Sponsorship availability can depend on the specific position and team, so confirming willingness to sponsor early in the interview process is the right move.
How do I apply for Customer Success Representative jobs at Sunrun?
Apply directly through Sunrun's careers portal or browse open roles filtered by sponsorship eligibility on Migrate Mate. When applying, tailor your application to Sunrun's residential solar service context, emphasizing homeowner communication, case management, or technical support experience. Mentioning your visa status upfront in your cover note avoids wasted rounds if a specific role has sponsorship restrictions.
Which visa types are commonly used for Customer Success Representative roles at Sunrun?
The most common pathways are H-1B for degreed professionals, F-1 OPT and CPT for recent graduates completing STEM or business programs, and TN visas for Canadian and Mexican nationals in qualifying occupational categories. Sunrun also sponsors EB-2 and EB-3 Green Card petitions for longer-tenured employees, though that process typically begins after you've established yourself in the role.
What qualifications does Sunrun typically expect for Customer Success Representative roles?
Sunrun generally looks for a bachelor's degree paired with customer-facing experience, ideally in a technical, utilities, or home services environment. Strong communication skills and comfort navigating CRM platforms are consistently weighted heavily. For visa sponsorship purposes, the degree field should relate to the role's responsibilities, as USCIS evaluates specialty occupation status based on the direct connection between your education and the position.
What does the visa sponsorship process timeline look like for this role at Sunrun?
For H-1B sponsorship, Sunrun's HR or immigration counsel files a Labor Condition Application with the DOL first, which typically takes around seven business days. The I-129 petition follows, with standard USCIS processing ranging from two to five months. If you're on OPT with a cap-gap situation or moving from another status, build at least three to four months of lead time between your offer date and intended start date to avoid authorization gaps.
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