Customer Success Jobs at Sunrun with Visa Sponsorship
Sunrun hires Customer Success professionals to support homeowners through solar installation, system monitoring, and long-term service relationships. The company has a track record of sponsoring international talent across multiple visa categories for this function, making it a viable target for job seekers who need work authorization.
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Get Access To All JobsEver since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
Join the Sunrun Street Team – Where Hustle Meets High Earnings
Looking for a role where your drive, grit, and ambition translate directly into income? Whether you're a seasoned closer or new to sales and ready to learn, Sunrun gives you the tools, training, and opportunity to succeed. With uncapped commission, flexible schedules, and world-class support, our Sales Specialists are helping homeowners save money and switch to clean energy, while building incredible careers.
2024 Highlights
- 50% of our first year Sales Specialists earned $100,000+
- Top 10% average earnings for new hires was $205,020
- Top 100 earners regardless of hire date or current status earned $388,000+
- Direct seller, commission only role, best suited for highly motivated individuals who thrive on performance-based rewards.
How You Will Be Rewarded:
- Unlimited earnings potential: Top 10% of Sales Specialists earn $300,000+
- Flexible schedule: Enjoy autonomy of a flexible schedule after the training period
- World-class training: Learn from the best sales specialists in the industry
- Career growth: Clear paths for advancement
- Bonus training pay: Extra commissions on your first 8 deals
- Earn swag: Nike and Lululemon swag through performance incentives
- Incentive trips: To destinations like New Zealand, Iceland, Tahiti, Switzerland, and Cancun
- Quarterly stock incentives: Based on personal performance
Responsibilities:
- Own your territory: Develop and manage sales in a residential area
- Connect with homeowners: Knock doors, network, and follow up on referrals
- Track your wins: Monitor sales activities and hit performance goals
- Close the deal: Present solar solutions to homeowners, explain financing, and guide customers through the process
- Educate & inspire: Help homeowners understand the benefits of going solar—cost savings, clean energy, and energy independence
- Grow with Sunrun: Attend weekly training meetings to sharpen skills, boost earnings, and unlock career growth opportunities
Qualifications
- Must be 18+ years old
- Experience in direct or commission-based sales preferred
- Self-motivated with a strong willingness to learn
- Willingness to work a flexible schedule, including evenings and weekends
- Comfortable working outdoors and walking for extended periods in various weather conditions
If you're hungry for growth, passionate about clean energy, and ready to hustle, this is your moment. Join the Sunrun Street Team and turn your ambition into impact.
Applicants must hold a valid California Home Improvement Salesperson (HIS) License. If a candidate is selected but does not yet possess this license, they will be hired initially as a Sales Scheduler (paid at minimum wage and capped at 35 hours/week). Upon successfully obtaining the HIS license, the employee will transition into the Solar Sales Direct Seller role, which is 100% commission-based.
While the average compensation ranges from $60,000 to $100,000 (location and personal success dependent), our top performers can earn up to an impressive $205,020+ per year. Average compensation in California for the first 12 months ranges from $60,000 to $90,000 (personal success dependent).
Recruiter:
Maggie Sanquist (maggie.sanquist@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
Join the Sunrun Street Team – Where Hustle Meets High Earnings
Looking for a role where your drive, grit, and ambition translate directly into income? Whether you're a seasoned closer or new to sales and ready to learn, Sunrun gives you the tools, training, and opportunity to succeed. With uncapped commission, flexible schedules, and world-class support, our Sales Specialists are helping homeowners save money and switch to clean energy, while building incredible careers.
2024 Highlights
- 50% of our first year Sales Specialists earned $100,000+
- Top 10% average earnings for new hires was $205,020
- Top 100 earners regardless of hire date or current status earned $388,000+
- Direct seller, commission only role, best suited for highly motivated individuals who thrive on performance-based rewards.
How You Will Be Rewarded:
- Unlimited earnings potential: Top 10% of Sales Specialists earn $300,000+
- Flexible schedule: Enjoy autonomy of a flexible schedule after the training period
- World-class training: Learn from the best sales specialists in the industry
- Career growth: Clear paths for advancement
- Bonus training pay: Extra commissions on your first 8 deals
- Earn swag: Nike and Lululemon swag through performance incentives
- Incentive trips: To destinations like New Zealand, Iceland, Tahiti, Switzerland, and Cancun
- Quarterly stock incentives: Based on personal performance
Responsibilities:
- Own your territory: Develop and manage sales in a residential area
- Connect with homeowners: Knock doors, network, and follow up on referrals
- Track your wins: Monitor sales activities and hit performance goals
- Close the deal: Present solar solutions to homeowners, explain financing, and guide customers through the process
- Educate & inspire: Help homeowners understand the benefits of going solar—cost savings, clean energy, and energy independence
- Grow with Sunrun: Attend weekly training meetings to sharpen skills, boost earnings, and unlock career growth opportunities
Qualifications
- Must be 18+ years old
- Experience in direct or commission-based sales preferred
- Self-motivated with a strong willingness to learn
- Willingness to work a flexible schedule, including evenings and weekends
- Comfortable working outdoors and walking for extended periods in various weather conditions
If you're hungry for growth, passionate about clean energy, and ready to hustle, this is your moment. Join the Sunrun Street Team and turn your ambition into impact.
Applicants must hold a valid California Home Improvement Salesperson (HIS) License. If a candidate is selected but does not yet possess this license, they will be hired initially as a Sales Scheduler (paid at minimum wage and capped at 35 hours/week). Upon successfully obtaining the HIS license, the employee will transition into the Solar Sales Direct Seller role, which is 100% commission-based.
While the average compensation ranges from $60,000 to $100,000 (location and personal success dependent), our top performers can earn up to an impressive $205,020+ per year. Average compensation in California for the first 12 months ranges from $60,000 to $90,000 (personal success dependent).
Recruiter:
Maggie Sanquist (maggie.sanquist@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
See all 43+ Customer Success at Sunrun jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Sunrun roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Sunrun Jobs
Frame your background around homeowner lifecycle support
Sunrun's Customer Success roles center on post-install onboarding, billing disputes, and system performance inquiries. Tailor your resume to show experience managing long-term customer relationships through complex technical or service issues, not just transactional support.
Search Sunrun's Customer Success openings on Migrate Mate
Customer Success roles at Sunrun span installation support, retention, and solar service advisory functions. Use Migrate Mate to filter open positions by visa type so you're only applying to roles where Sunrun has confirmed it will sponsor.
Prepare for solar industry onboarding knowledge gaps
Sunrun interviewers often assess whether candidates can quickly learn residential solar systems, net metering, and utility interconnection processes. Building baseline familiarity with these concepts before your interview strengthens your case, especially if your background is outside construction or real estate.
Clarify OPT authorization timing with your university DSO early
If you're on F-1 OPT, confirm your employment start date aligns with your OPT authorization window before accepting an offer. Sunrun's hiring timelines for Customer Success roles can vary by region, and a misaligned start date can complicate E-Verify enrollment.
Request H-1B filing confirmation before your start date
Once Sunrun extends an offer, ask HR to confirm the I-129 petition timeline and whether premium processing is being used. USCIS standard processing can run several months, so knowing the filing schedule protects you from gaps in work authorization.
Customer Success at Sunrun jobs are hiring across the US. Find yours.
Find Customer Success at Sunrun JobsFrequently Asked Questions
Does Sunrun sponsor H-1B visas for Customer Success?
Yes, Sunrun sponsors H-1B visas for Customer Success roles. The company files H-1B petitions for qualifying positions through USCIS, including the annual April lottery for cap-subject cases. If you're already in H-1B status with another employer, a transfer petition can often move faster than a new cap-subject filing, which is worth clarifying with Sunrun's HR team during the offer stage.
How do I apply for Customer Success jobs at Sunrun?
Applications go through Sunrun's careers portal, where Customer Success roles are listed by region and function. Before applying, confirm the role explicitly supports visa sponsorship, since not every open position does. Migrate Mate filters Sunrun's Customer Success listings by visa type, so you can identify sponsorship-confirmed roles without sorting through postings manually.
Which visa types does Sunrun commonly use for Customer Success hires?
Sunrun sponsors H-1B, TN, F-1 OPT, and F-1 CPT candidates for Customer Success positions, as well as Green Card pathways including EB-2 and EB-3. TN is available to Canadian and Mexican nationals in qualifying professional categories. The right visa type depends on your citizenship, degree field, and whether you're seeking a temporary or permanent path.
What qualifications does Sunrun expect for Customer Success roles?
Sunrun's Customer Success positions typically require experience managing post-sale or post-install customer relationships, comfort with CRM platforms, and the ability to explain technical service issues to non-technical homeowners. Roles tied to solar system monitoring or retention often expect familiarity with utility billing, net metering, or energy products, though direct solar experience isn't always required at the entry level.
How long does visa sponsorship take for a Sunrun Customer Success offer?
Timeline depends on the visa category. F-1 OPT authorization is driven by your school's DSO and typically takes two to three weeks after the job start date is confirmed. H-1B transfers for candidates already in status can be filed with USCIS and allow work to begin once the receipt notice is issued. New H-1B cap-subject petitions follow the April lottery cycle, with an October 1 start date if selected.
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