Customer Service Jobs at Sunrun with Visa Sponsorship
Sunrun hires Customer Service professionals to support homeowners through solar installation, billing, and long-term account management. The company has a track record of sponsoring work visas across this function, making it a realistic target if you're on OPT, an H-1B, or pursuing permanent residency through employment.
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Get Access To All JobsINTRODUCTION
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
ROLE AND RESPONSIBILITIES
The Field Sales Consultant self-generates sales leads and presents in-home presentations on our solar products and services for potential customers. Their priority is to make a genuine human connection with the potential customers with the intent to qualify and vet solar as a viable energy solution for their home and families. If you enjoy face to face interaction, engaging customers and find the idea of working out in the field exciting, then this is the job for you!
- Develop effective self-generated sales strategies, leads and appointments with potential customers
- Provide an industry leading customer sales experience from initial contact through installation and after the customer's system is turned on
- Conduct in-home sales presentations for potential customers and evaluate customers’ knowledge and needs, building productive long lasting relationships
- Handle the pipeline of activity from prospect to install by following up with all leads and in-home consultations
- Accurately disposition and report on outcomes via our Customer Relationship Management (CRM) tool
- Meet minimum required sales targets as set by sales leadership
BASIC QUALIFICATIONS
- Minimum of 1 year of sales and/or lead generation experience, with in-home sales experience preferred
- Must be 21 years of age, possess a valid driver’s license, and maintain a clean driving record with the ability to pass a driving background check
- Excellent communication and teamwork skills needed to partner cross-functionally when addressing customer needs
- Willingness to spend time traveling within local market, depending on business needs and sales model
- Willingness to work flexible hours, including evenings and weekends, to accommodate homeowners' schedules
- Intermediate comfort level with technology, utilizing an IPAD/computer and multiple software applications. (experience with a CRM is a plus)
PREFERRED QUALIFICATIONS
- Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more
- The opportunity to invest in yourself and your career through PowerU - Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities
- A part of the Freedom Time Off (FTO) Plan - Because of the nature of our business, Sunrun cannot guarantee how much time you will be able to take away from work. Employees on our Freedom Time Off Plan are not limited to a set number of days that they are entitled to take off from work and instead have the freedom to manage how much time off they need!
- Highly competitive sales commissions paid biweekly including eligibility for bonus compensation
- Competitive salary plus lucrative performance incentives through our Nike/Lululemon sponsored incentive program. You’ll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips.
- Internal advancement opportunities, as earned.
RECRUITER:
Michelle Harris (michelle.harris@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
INTRODUCTION
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
ROLE AND RESPONSIBILITIES
The Field Sales Consultant self-generates sales leads and presents in-home presentations on our solar products and services for potential customers. Their priority is to make a genuine human connection with the potential customers with the intent to qualify and vet solar as a viable energy solution for their home and families. If you enjoy face to face interaction, engaging customers and find the idea of working out in the field exciting, then this is the job for you!
- Develop effective self-generated sales strategies, leads and appointments with potential customers
- Provide an industry leading customer sales experience from initial contact through installation and after the customer's system is turned on
- Conduct in-home sales presentations for potential customers and evaluate customers’ knowledge and needs, building productive long lasting relationships
- Handle the pipeline of activity from prospect to install by following up with all leads and in-home consultations
- Accurately disposition and report on outcomes via our Customer Relationship Management (CRM) tool
- Meet minimum required sales targets as set by sales leadership
BASIC QUALIFICATIONS
- Minimum of 1 year of sales and/or lead generation experience, with in-home sales experience preferred
- Must be 21 years of age, possess a valid driver’s license, and maintain a clean driving record with the ability to pass a driving background check
- Excellent communication and teamwork skills needed to partner cross-functionally when addressing customer needs
- Willingness to spend time traveling within local market, depending on business needs and sales model
- Willingness to work flexible hours, including evenings and weekends, to accommodate homeowners' schedules
- Intermediate comfort level with technology, utilizing an IPAD/computer and multiple software applications. (experience with a CRM is a plus)
PREFERRED QUALIFICATIONS
- Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more
- The opportunity to invest in yourself and your career through PowerU - Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities
- A part of the Freedom Time Off (FTO) Plan - Because of the nature of our business, Sunrun cannot guarantee how much time you will be able to take away from work. Employees on our Freedom Time Off Plan are not limited to a set number of days that they are entitled to take off from work and instead have the freedom to manage how much time off they need!
- Highly competitive sales commissions paid biweekly including eligibility for bonus compensation
- Competitive salary plus lucrative performance incentives through our Nike/Lululemon sponsored incentive program. You’ll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips.
- Internal advancement opportunities, as earned.
RECRUITER:
Michelle Harris (michelle.harris@sunrun.com)
Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
See all 72+ Customer Service at Sunrun jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Sunrun roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Sunrun Jobs
Frame your resume around solar customer lifecycle
Sunrun's Customer Service roles span pre-installation support through ongoing account management. Tailor your resume to show experience with multi-stage customer journeys, not just call center metrics, so your profile aligns with how the team is actually structured.
Target Sunrun's regional service hubs directly
Sunrun operates Customer Service functions tied to specific installation markets. Searching by location rather than just job title surfaces roles that are actively staffed and more likely to have open headcount approved for sponsorship at that specific site.
Build a case for specialty occupation status
H-1B eligibility for Customer Service roles requires demonstrating the position qualifies as a specialty occupation under USCIS standards. Roles involving technical solar product knowledge, regulatory compliance support, or escalation management for complex installations are stronger candidates than general inbound support positions.
Use Migrate Mate to filter Sunrun openings by visa type
Sunrun posts Customer Service roles across multiple job boards, but not all positions are flagged for sponsorship. Migrate Mate lets you filter Sunrun's open roles specifically by the visa types they support, so you're only spending time on applications where sponsorship is actually on the table.
Customer Service at Sunrun jobs are hiring across the US. Find yours.
Find Customer Service at Sunrun JobsFrequently Asked Questions
Does Sunrun sponsor H-1B visas for Customer Service?
Yes, Sunrun has sponsored H-1B visas for Customer Service positions. Eligibility depends on whether the specific role meets USCIS's specialty occupation standard, which generally requires that the position demands a bachelor's degree or higher in a directly related field. Customer Service roles involving technical solar support, compliance escalations, or complex account management have a stronger case than general inbound support.
How do I apply for Customer Service jobs at Sunrun?
You can apply directly through Sunrun's careers page or through Migrate Mate, which filters Sunrun's open Customer Service roles by visa sponsorship type so you can identify positions where sponsorship is available before you apply. When applying, highlight any experience with residential energy, utilities, or multi-phase customer service workflows, since Sunrun's support team operates across the full solar installation and ownership lifecycle.
Which visa types does Sunrun commonly sponsor for Customer Service roles?
Sunrun sponsors H-1B, TN, F-1 OPT, F-1 CPT, and employment-based Green Card pathways including EB-2 and EB-3 for qualifying Customer Service hires. F-1 OPT and CPT are common entry points for recent graduates. TN is available to Canadian and Mexican nationals in eligible occupational categories. H-1B and Green Card sponsorship typically apply to more senior or technically specialized positions within the Customer Service function.
What qualifications does Sunrun expect for Customer Service roles?
Sunrun's Customer Service positions typically require strong communication skills and experience managing complex customer relationships, often in residential services, utilities, or construction-adjacent industries. Roles that involve billing disputes, installation coordination, or technical escalations may require familiarity with solar products or energy systems. A bachelor's degree is often preferred and becomes a practical requirement if you're pursuing H-1B sponsorship, given USCIS's specialty occupation standard.
What does the sponsorship timeline look like for a Customer Service hire at Sunrun?
If you're on F-1 OPT, you can start working while Sunrun files an H-1B registration during the April cap season. A selected H-1B petition would take effect October 1 of that year, with premium processing available to reduce USCIS adjudication to around 15 business days. TN sponsorship moves faster since it doesn't require a lottery. For Green Card pathways like EB-3, expect the PERM labor certification process to add significant time before I-140 filing.
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