Customer Success Jobs at BetterUp with Visa Sponsorship
BetterUp hires Customer Success professionals to support coaching and learning platforms used by enterprise clients across education and professional development. The company has a track record of sponsoring work visas for this function, making it a realistic target if you need employer sponsorship to work in the U.S.
See All Customer Success at BetterUp JobsOverview
Showing 5 of 30+ Customer Success Jobs at BetterUp jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 30+ Customer Success Jobs at BetterUp
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs at BetterUp.
Get Access To All JobsINTRODUCTION
Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking.
LOCATION
We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.
ROLE AND RESPONSIBILITIES
As a Strategy & Operations Manager, Account Management you will join a team of Strategy & Business Operations Associates, who partner closely with the Chief of Staff to uncover data-driven insights and implement cross-functional initiatives to enable coaching at scale. In this specific role you will be focused on building a new go-to-market segment and approach that focuses on creating CxO engagement through peer connections and a consultative, solution based sales experience. For success in the role it is critical that you are comfortable working alongside BetterUp’s executive team and board of directors to develop, drive, and report on the most pressing organizational initiatives that drive key business outcomes. You handle problem-solving with poise and attention to detail, ensuring that all functions of your business are operating efficiently.
What You’ll Do
Join the team already in motion to test out a new go to market (GTM) strategy:
- Drives account and key stakeholder research for the enterprise organizations in the segment
- Crafts all executive communications and deliverables (outside of formal proposal)
- Orchestrates internal cross-functional coordination, collaboration, and processes
- Manages engagement with the CxOs team at the prospect organization to ensure alignment
- Leads RFP responses as needed including strategy and coordination of response materials
- Accountable for pipeline generation within the new segment. For clarity, this does NOT mean the candidate is doing cold outreach etc, but the organizational metric that should move with a job well done is the pipeline we generate in the new GTM segment.
Strategy & Operations Associate (more broadly): Launch, implement and report on key projects to drive efficiency and scale:
- Independently develop thorough and complete analysis for each project
- Provide insights from project results which allow business partners to take effective action to improve our coaching platform
- Project manage multiple key business initiatives, at different stages, all at the same time
- Elevate cross-functional data-driven decision making
- Create tools and reports to elevate executive decision making
- Influence and build consensus around data insights and actionable next steps
- Collaborate with other functional leaders
BASIC QUALIFICATIONS
If you have some or all of the following, please apply:
- 3+ years of strategy consulting, investment banking, private equity, or equivalent experience
- BA/BS degree - we’re more interested in what you learned and how you’ve applied it to your life than what you studied
- Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences - we geek out over this stuff, daily!
- Intellectual and analytical curiosity - initiative to dig into the “why” of various results.
- Strong experience with and comfort analyzing quantitative and qualitative data to derive specific, focused insights.
- Project management & execution skills, including attention to detail, commitment to consistently meeting timelines, operating from a sense of urgency, and an ability to prioritize across multiple projects and initiatives
- Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work. You have a bias towards action and the ability to translate objectives into concrete work plans.
- No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team.
AI at BetterUp
Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.
BENEFITS
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
- Access to BetterUp coaching; one for you and one for a friend or family member
- A competitive compensation plan with opportunity for advancement
- Medical, dental, and vision insurance
- Flexible paid time off
- Per year:
- All federal/statutory holidays observed
- 4 BetterUp Inner Workdays
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for the role is as follows:
- Zone A (San Francisco, New York) $120,000 - $150,000
- Zone B (All Other Hubs) $108,000 - $135,000
Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co.
INTRODUCTION
Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking.
LOCATION
We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.
ROLE AND RESPONSIBILITIES
As a Strategy & Operations Manager, Account Management you will join a team of Strategy & Business Operations Associates, who partner closely with the Chief of Staff to uncover data-driven insights and implement cross-functional initiatives to enable coaching at scale. In this specific role you will be focused on building a new go-to-market segment and approach that focuses on creating CxO engagement through peer connections and a consultative, solution based sales experience. For success in the role it is critical that you are comfortable working alongside BetterUp’s executive team and board of directors to develop, drive, and report on the most pressing organizational initiatives that drive key business outcomes. You handle problem-solving with poise and attention to detail, ensuring that all functions of your business are operating efficiently.
What You’ll Do
Join the team already in motion to test out a new go to market (GTM) strategy:
- Drives account and key stakeholder research for the enterprise organizations in the segment
- Crafts all executive communications and deliverables (outside of formal proposal)
- Orchestrates internal cross-functional coordination, collaboration, and processes
- Manages engagement with the CxOs team at the prospect organization to ensure alignment
- Leads RFP responses as needed including strategy and coordination of response materials
- Accountable for pipeline generation within the new segment. For clarity, this does NOT mean the candidate is doing cold outreach etc, but the organizational metric that should move with a job well done is the pipeline we generate in the new GTM segment.
Strategy & Operations Associate (more broadly): Launch, implement and report on key projects to drive efficiency and scale:
- Independently develop thorough and complete analysis for each project
- Provide insights from project results which allow business partners to take effective action to improve our coaching platform
- Project manage multiple key business initiatives, at different stages, all at the same time
- Elevate cross-functional data-driven decision making
- Create tools and reports to elevate executive decision making
- Influence and build consensus around data insights and actionable next steps
- Collaborate with other functional leaders
BASIC QUALIFICATIONS
If you have some or all of the following, please apply:
- 3+ years of strategy consulting, investment banking, private equity, or equivalent experience
- BA/BS degree - we’re more interested in what you learned and how you’ve applied it to your life than what you studied
- Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences - we geek out over this stuff, daily!
- Intellectual and analytical curiosity - initiative to dig into the “why” of various results.
- Strong experience with and comfort analyzing quantitative and qualitative data to derive specific, focused insights.
- Project management & execution skills, including attention to detail, commitment to consistently meeting timelines, operating from a sense of urgency, and an ability to prioritize across multiple projects and initiatives
- Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work. You have a bias towards action and the ability to translate objectives into concrete work plans.
- No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team.
AI at BetterUp
Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.
BENEFITS
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
- Access to BetterUp coaching; one for you and one for a friend or family member
- A competitive compensation plan with opportunity for advancement
- Medical, dental, and vision insurance
- Flexible paid time off
- Per year:
- All federal/statutory holidays observed
- 4 BetterUp Inner Workdays
- 5 Volunteer Days to give back
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for the role is as follows:
- Zone A (San Francisco, New York) $120,000 - $150,000
- Zone B (All Other Hubs) $108,000 - $135,000
Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co.
See all 30+ Customer Success at BetterUp jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at BetterUp roles.
Get Access To All JobsTips for Finding Customer Success Jobs at BetterUp Jobs
Frame your experience around enterprise client outcomes
BetterUp's Customer Success roles center on retention, adoption, and measurable ROI for large organizational clients. Quantify outcomes from your past accounts, renewal rates, and stakeholder engagement before applying, so your credentials speak directly to what they hire for.
Target BetterUp's enterprise and education verticals specifically
BetterUp works heavily with university systems, EdTech platforms, and corporate learning teams. Highlighting prior Customer Success experience inside education technology or academic institutions positions you as a stronger fit than a generalist SaaS background alone.
Understand how PERM affects long-term sponsorship planning
If Green Card sponsorship matters to you, know that employer-sponsored PERM filings with the DOL can take a year or longer before an I-140 petition is filed. Raising this during salary negotiation, not after acceptance, keeps the conversation productive and informed.
Use Migrate Mate to filter Customer Success openings at BetterUp by visa type
Not every posted role is open to sponsorship candidates. Use Migrate Mate to identify which BetterUp Customer Success listings actively support H-1B, TN, or OPT, so you apply where your immigration situation is already a known factor for the hiring team.
Verify your employer's I-9 compliance readiness before signing
BetterUp participates in E-Verify, which confirms your work authorization electronically at onboarding. If your status is in transition, such as a pending OPT STEM extension or a recently filed H-1B cap-gap, confirm that your documentation aligns with what E-Verify will process.
Customer Success at BetterUp jobs are hiring across the US. Find yours.
Find Customer Success at BetterUp JobsFrequently Asked Questions
Does BetterUp sponsor H-1B visas for Customer Success?
Yes, BetterUp has a documented history of sponsoring H-1B visas for Customer Success roles. The company works with enterprise clients in education and professional development, and has sponsored both initial H-1B petitions and extensions for this function. Sponsorship is not automatic for every posting, so confirming it with the recruiter early in the process is the practical first step.
How do I apply for Customer Success jobs at BetterUp?
You can search BetterUp's careers page directly or use Migrate Mate to filter open Customer Success roles by visa sponsorship type. When applying, tailor your resume to client retention, stakeholder engagement, and platform adoption outcomes. BetterUp's hiring process for Customer Success typically includes multiple interview rounds focused on both account management skills and cultural alignment with their coaching-led model.
Which visa types does BetterUp commonly sponsor for Customer Success roles?
BetterUp sponsors H-1B visas as its primary work authorization pathway for Customer Success hires. F-1 OPT and STEM OPT extensions are also supported during the hiring process, and Canadian and Mexican nationals may be eligible for TN status given that Customer Success roles often qualify under the USMCA professional categories. EB-2 and EB-3 Green Card sponsorship is available for longer-term employees.
What qualifications does BetterUp expect for sponsored Customer Success roles?
BetterUp Customer Success roles generally require a bachelor's degree and prior experience managing enterprise accounts, often in SaaS or technology-adjacent industries. Experience within education technology, human capital management, or organizational learning is a meaningful differentiator. You'll also need demonstrated skills in executive-level stakeholder communication, since BetterUp's clients are typically large organizations with senior decision-makers as your primary contacts.
How do I plan my timeline if I need H-1B sponsorship to work at BetterUp?
The H-1B cap lottery opens in March each year for an October 1 start date, so your offer timing relative to that window matters significantly. If you're currently on OPT, cap-gap protection under USCIS rules can extend your work authorization through September 30 if your OPT expires while your H-1B is pending. Starting the conversation with BetterUp's recruiting team well before the March registration window gives both sides enough time to plan.
See which Customer Success at BetterUp employers are hiring and sponsoring visas right now.
Search Customer Success at BetterUp Jobs