Service Advisor Jobs at Blue Yonder with Visa Sponsorship
Blue Yonder hires Service Advisors to support enterprise supply chain software clients across implementation, troubleshooting, and account management. The company has an established sponsorship track record for this function, making it a realistic target if you're on an H-1B, OPT, or TN and looking to build a career in enterprise tech.
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Get Access To All JobsRole: Sr. Sales Services Advisor (Premium Support & Application Managed Services/AMS)
Location: US Remote
Overview:
The Sr. Sales Services Advisor specializes in extended premium support and application managed services (AMS) is a quota-carrying specialist sales overlay role within Blue Yonder’s Professional Services Sales organization. This position is responsible for driving bookings for Blue Yonder’s CX Subscription Services (Enhanced Support & Managed Services offering) across Blue Yonder’s installed base and net new customers. The role owns ultimately accountability in developing and executing a territory plan that achieves overall pipe and booking targets.
The role partners closely with Client Partners, Account Executives, Services Delivery, and Customer Success to identify, shape, and close recurring services opportunities that help customers stabilize, optimize, and continuously improve their Blue Yonder solutions post Go-Live.
This senior advisor brings deep understanding of Blue Yonder implementations, customer operational maturity, and supply chain execution challenges, and translates that insight into scalable, value-driven services offerings.
What You'll Be Doing:
Revenue Ownership & Pipeline Management:
- Carry a CX Subscription booking quota focused on Enhanced Support and Application Managed Services.
- Build, manage, and forecast a qualified services pipeline across assigned territories and accounts.
- Own opportunity strategy and execution for services deals, from early identification through close.
- Ensure forecast accuracy and disciplined pipeline hygiene in Salesforce (or equivalent CRM).
- Drive bookings, recurring revenue growth, and margin-aligned deal structures.
Sales Execution & Client Engagement:
- Act as the primary services sales lead supporting Client Partners and Account Executives on Enhanced Support and AMS opportunities.
- Lead and participate in customer discovery sessions focused on operational pain points, system adoption, stability, and performance.
- Position Enhanced Support and AMS as critical enablers of supply chain resilience, system reliability, and continuous improvement.
- Participate in customer presentations, roadmap discussions, QBRs, and executive-level conversations.
Solutioning, Pricing & Deal Structuring:
- Lead solution design for Enhanced Support and AMS offerings, aligning scope to customer maturity, complexity, and business outcomes.
- Translate Blue Yonder product usage, support trends, and operational challenges into clearly defined service scopes.
- Develop pricing models, multi-year commercial structures, and business cases aligned to Blue Yonder services margin targets.
- Own the creation and review of proposals, Statements of Work (SOWs), and services contract components.
- Partner with Legal, Finance, and Services Delivery to negotiate scope, pricing, and commercial terms and drive deals to closure.
Territory & Account Planning:
- Collaborate with Client Partners to develop joint territory and account plans focused on expanding recurring services revenue.
- Identify whitespace opportunities across Blue Yonder’s install base, including post-implementation stabilization, optimization, and transformation services.
- Proactively target accounts with high operational complexity, frequent change, or limited internal support capacity.
Sales Enablement & Offering Evolution:
- Contribute to the development and execution of Blue Yonder services sales plays, messaging, and value propositions.
- Enable Client Partners and account teams on Enhanced Support and AMS positioning, differentiation, and when-to-sell signals.
- Provide structured market feedback to Services Leadership and Delivery on customer needs, adoption challenges, and competitive dynamics.
- Support standardization and scalability of services offerings across regions and customer segments.
What We're Looking For:
Qualifications
- 8+ years of experience in enterprise software, professional services sales, or managed services sales.
- Proven success in a quota-carrying role selling recurring services, AMS, or post-go-live support offerings.
- Experience selling into large, complex supply chain organizations (retail, manufacturing, logistics, or distribution).
- Demonstrated ability to lead complex, multi-stakeholder deal cycles.
- Strong commercial acumen, including pricing, margin management, and contract structuring.
- Executive-level communication and consultative selling skills.
Preferred Experience
- Strong understanding of Blue Yonder solutions and the realities of operating WMS, TMS, Planning, or Commerce platforms in production.
- Prior experience with Blue Yonder implementations, support, or consulting engagements.
- Familiarity with supply chain execution and planning operations.
- Experience selling multi-year managed services or outcome-based support models.
- Background working in matrixed, global enterprise organizations.
Performance Measures
- Achievement of assigned CX Subscription Services quota.
- Growth in recurring services pipeline and bookings within the Blue Yonder install base, including Forecast Accuracy and Reporting.
- Forecast accuracy and deal quality (scope clarity, margin alignment).
- Attach and expansion rates of services post go-live.
- Adoption of CX Subscription Services by Client Partners.
Compensation
- The base annual salary for this position is $137,126.93 - $172,873.06
The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
- Comprehensive Medical, Dental and Vision
- 401K with Matching
- Flexible Time Off
- Corporate Fitness Program
- A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Role: Sr. Sales Services Advisor (Premium Support & Application Managed Services/AMS)
Location: US Remote
Overview:
The Sr. Sales Services Advisor specializes in extended premium support and application managed services (AMS) is a quota-carrying specialist sales overlay role within Blue Yonder’s Professional Services Sales organization. This position is responsible for driving bookings for Blue Yonder’s CX Subscription Services (Enhanced Support & Managed Services offering) across Blue Yonder’s installed base and net new customers. The role owns ultimately accountability in developing and executing a territory plan that achieves overall pipe and booking targets.
The role partners closely with Client Partners, Account Executives, Services Delivery, and Customer Success to identify, shape, and close recurring services opportunities that help customers stabilize, optimize, and continuously improve their Blue Yonder solutions post Go-Live.
This senior advisor brings deep understanding of Blue Yonder implementations, customer operational maturity, and supply chain execution challenges, and translates that insight into scalable, value-driven services offerings.
What You'll Be Doing:
Revenue Ownership & Pipeline Management:
- Carry a CX Subscription booking quota focused on Enhanced Support and Application Managed Services.
- Build, manage, and forecast a qualified services pipeline across assigned territories and accounts.
- Own opportunity strategy and execution for services deals, from early identification through close.
- Ensure forecast accuracy and disciplined pipeline hygiene in Salesforce (or equivalent CRM).
- Drive bookings, recurring revenue growth, and margin-aligned deal structures.
Sales Execution & Client Engagement:
- Act as the primary services sales lead supporting Client Partners and Account Executives on Enhanced Support and AMS opportunities.
- Lead and participate in customer discovery sessions focused on operational pain points, system adoption, stability, and performance.
- Position Enhanced Support and AMS as critical enablers of supply chain resilience, system reliability, and continuous improvement.
- Participate in customer presentations, roadmap discussions, QBRs, and executive-level conversations.
Solutioning, Pricing & Deal Structuring:
- Lead solution design for Enhanced Support and AMS offerings, aligning scope to customer maturity, complexity, and business outcomes.
- Translate Blue Yonder product usage, support trends, and operational challenges into clearly defined service scopes.
- Develop pricing models, multi-year commercial structures, and business cases aligned to Blue Yonder services margin targets.
- Own the creation and review of proposals, Statements of Work (SOWs), and services contract components.
- Partner with Legal, Finance, and Services Delivery to negotiate scope, pricing, and commercial terms and drive deals to closure.
Territory & Account Planning:
- Collaborate with Client Partners to develop joint territory and account plans focused on expanding recurring services revenue.
- Identify whitespace opportunities across Blue Yonder’s install base, including post-implementation stabilization, optimization, and transformation services.
- Proactively target accounts with high operational complexity, frequent change, or limited internal support capacity.
Sales Enablement & Offering Evolution:
- Contribute to the development and execution of Blue Yonder services sales plays, messaging, and value propositions.
- Enable Client Partners and account teams on Enhanced Support and AMS positioning, differentiation, and when-to-sell signals.
- Provide structured market feedback to Services Leadership and Delivery on customer needs, adoption challenges, and competitive dynamics.
- Support standardization and scalability of services offerings across regions and customer segments.
What We're Looking For:
Qualifications
- 8+ years of experience in enterprise software, professional services sales, or managed services sales.
- Proven success in a quota-carrying role selling recurring services, AMS, or post-go-live support offerings.
- Experience selling into large, complex supply chain organizations (retail, manufacturing, logistics, or distribution).
- Demonstrated ability to lead complex, multi-stakeholder deal cycles.
- Strong commercial acumen, including pricing, margin management, and contract structuring.
- Executive-level communication and consultative selling skills.
Preferred Experience
- Strong understanding of Blue Yonder solutions and the realities of operating WMS, TMS, Planning, or Commerce platforms in production.
- Prior experience with Blue Yonder implementations, support, or consulting engagements.
- Familiarity with supply chain execution and planning operations.
- Experience selling multi-year managed services or outcome-based support models.
- Background working in matrixed, global enterprise organizations.
Performance Measures
- Achievement of assigned CX Subscription Services quota.
- Growth in recurring services pipeline and bookings within the Blue Yonder install base, including Forecast Accuracy and Reporting.
- Forecast accuracy and deal quality (scope clarity, margin alignment).
- Attach and expansion rates of services post go-live.
- Adoption of CX Subscription Services by Client Partners.
Compensation
- The base annual salary for this position is $137,126.93 - $172,873.06
The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
- Comprehensive Medical, Dental and Vision
- 401K with Matching
- Flexible Time Off
- Corporate Fitness Program
- A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
See all 25+ Service Advisor at Blue Yonder jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Advisor at Blue Yonder roles.
Get Access To All JobsTips for Finding Service Advisor Jobs at Blue Yonder Jobs
Frame Your Experience Around Enterprise Software Support
Blue Yonder's Service Advisor roles sit at the intersection of technical knowledge and client-facing problem-solving. Tailor your resume to highlight experience with SaaS platforms, ERP systems, or supply chain software specifically, not just general customer service.
Verify Your Role Qualifies as a Specialty Occupation
H-1B eligibility requires the position to meet USCIS specialty occupation standards. Service Advisor roles at software companies like Blue Yonder typically qualify when the job description emphasizes a degree requirement in a technical or business field, so confirm the posting reflects that before applying.
Target Openings That List Sponsorship Explicitly
Browse Service Advisor openings at Blue Yonder through Migrate Mate, which filters specifically for roles with active visa sponsorship. This saves time you'd otherwise spend applying to postings that don't support work authorization for your visa category.
Understand How TN Status Works for This Role
Canadian and Mexican nationals may qualify for TN status in a business or computer-related professional category. Because TN doesn't require USCIS approval before you start, it can significantly compress your hiring timeline compared to H-1B, which matters when Blue Yonder is filling roles quickly.
Align Your OPT Start Date With Blue Yonder's Hiring Cycles
F-1 OPT gives you 12 months of work authorization, extendable to 36 months with STEM OPT. If your OPT start date and Blue Yonder's offer timeline are close, confirm with HR that your authorization period covers the full onboarding window before the H-1B petition is filed.
Prepare for the PERM Process if Green Card Is Your Goal
Blue Yonder sponsors EB-2 and EB-3 Green Cards for eligible employees. PERM requires DOL to certify no qualified U.S. workers were displaced, and the process typically takes one to two years before an I-140 petition can be filed. Starting that conversation early during the offer stage gives you a clearer long-term picture.
Service Advisor at Blue Yonder jobs are hiring across the US. Find yours.
Find Service Advisor at Blue Yonder JobsFrequently Asked Questions
Does Blue Yonder sponsor H-1B visas for Service Advisors?
Yes, Blue Yonder sponsors H-1B visas for Service Advisor roles. The position needs to meet USCIS specialty occupation requirements, which it typically does when the role requires a bachelor's degree or higher in a technical or business-related field. Confirm the specific job posting reflects that degree requirement, as it directly affects H-1B eligibility.
How do I apply for Service Advisor jobs at Blue Yonder?
You can browse and apply for Service Advisor openings at Blue Yonder directly through Migrate Mate, which surfaces roles that include visa sponsorship. From there, applications go through Blue Yonder's recruiting team. Having your resume tailored to enterprise software support and your work authorization situation clearly outlined upfront will help move things faster with their hiring team.
Which visa types does Blue Yonder commonly use for Service Advisor hires?
Blue Yonder sponsors H-1B, TN, and F-1 OPT for Service Advisor roles, and supports EB-2 and EB-3 Green Card pathways for longer-term employees. TN is often the fastest path for Canadian and Mexican nationals since it doesn't require USCIS pre-approval. H-1B is the most common route for other nationalities, subject to the annual lottery cap.
What qualifications does Blue Yonder expect for Service Advisor roles?
Blue Yonder's Service Advisor positions generally call for experience in enterprise software environments, strong client communication skills, and familiarity with supply chain or logistics platforms. A bachelor's degree in a technical, business, or information systems field is typically expected and is also what supports H-1B specialty occupation classification for the role.
How long does the sponsorship process take once I receive an offer from Blue Yonder?
Timeline depends on your visa category. TN status can be established at the border or port of entry within days. H-1B has an April lottery and October 1 start date under the standard cap, though premium processing with USCIS can reduce adjudication to around 15 business days. PERM-based Green Card sponsorship runs one to two years through the DOL certification process before the I-140 stage.
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