Service Advisor Jobs at Ulta with Visa Sponsorship
Service Advisor roles at Ulta sit at the intersection of beauty expertise and client experience, supporting salon and skincare services in a retail environment. Ulta has a track record of sponsoring international talent for service-focused positions, making it a genuine option for F-1 OPT, TN, and employment-based Green Card pathways.
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Get Access To All JobsOverview:
Experience
a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Specialty Beauty Advisor – Lancôme (SBA – Lancôme) is responsible for maximizing sales in the Lancôme brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products and culture of Ulta Beauty and the Lancôme brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Job Functions)
The SBA - Lancôme is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Meet or exceed Lancôme brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
- Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
- Perform makeup applications, skincare analysis, and product demonstrations with guests.
- Stay current on available prestige training to drive category performance.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Lancôme brand and the store.
- Build and maintain strong customer relationships and active contact with a growing customer list for Lancôme brand sales by interfacing with existing customer base, maintaining active contact with growing preferred customer list, and following up on guest inquiries. Inform all guests about current promotions, events, and services within the store.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive and collaborative environment that supports teammates, peers, and the internal and external guests served.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
- Maintain strong relationships with Lancôme brand partners through participation in required trainings and the execution of in-store events and promotions.
- Collaborate with managers and associates throughout the store to help grow the business.
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive Lancôme brand sales performance.
Process
- Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
- Adhere to the Ulta Beauty and Lancôme brand dress code, including wearing brand assets as directed.
- Maintain outstanding store operational standards, including cleanliness of the Lancôme brand area, testers, and demonstration stations, and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
- Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
- High school diploma is preferred
- Cosmetology or demonstrator license where required by state law
Experience
- Cosmetics artistry experience preferred
Skills
- Demonstrates significant competency in sales, products, and service.
- Ability to build and maintain strong customer relationships
- Ability to work independently and as part of a team
- Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
- Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
- Work a flexible schedule to include days, evenings, weekends, and holidays
- Attend brand sponsored trainings
WORKING CONDITIONS
- Frequent mobility during shift
- Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About:
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Overview:
Experience
a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Specialty Beauty Advisor – Lancôme (SBA – Lancôme) is responsible for maximizing sales in the Lancôme brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products and culture of Ulta Beauty and the Lancôme brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Job Functions)
The SBA - Lancôme is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Meet or exceed Lancôme brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
- Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
- Perform makeup applications, skincare analysis, and product demonstrations with guests.
- Stay current on available prestige training to drive category performance.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Lancôme brand and the store.
- Build and maintain strong customer relationships and active contact with a growing customer list for Lancôme brand sales by interfacing with existing customer base, maintaining active contact with growing preferred customer list, and following up on guest inquiries. Inform all guests about current promotions, events, and services within the store.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive and collaborative environment that supports teammates, peers, and the internal and external guests served.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
- Maintain strong relationships with Lancôme brand partners through participation in required trainings and the execution of in-store events and promotions.
- Collaborate with managers and associates throughout the store to help grow the business.
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive Lancôme brand sales performance.
Process
- Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
- Adhere to the Ulta Beauty and Lancôme brand dress code, including wearing brand assets as directed.
- Maintain outstanding store operational standards, including cleanliness of the Lancôme brand area, testers, and demonstration stations, and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
- Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
- High school diploma is preferred
- Cosmetology or demonstrator license where required by state law
Experience
- Cosmetics artistry experience preferred
Skills
- Demonstrates significant competency in sales, products, and service.
- Ability to build and maintain strong customer relationships
- Ability to work independently and as part of a team
- Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
- Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
- Work a flexible schedule to include days, evenings, weekends, and holidays
- Attend brand sponsored trainings
WORKING CONDITIONS
- Frequent mobility during shift
- Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About:
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
See all 44+ Service Advisor at Ulta jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Advisor at Ulta roles.
Get Access To All JobsTips for Finding Service Advisor Jobs at Ulta Jobs
Tailor your resume for retail service roles
Ulta's Service Advisor postings emphasize client consultation, product knowledge, and upselling in a salon or skincare context. Frame past experience around guest satisfaction metrics and service volume, not just job titles, to stand out in applicant tracking systems.
Verify your OPT timeline before applying
F-1 OPT gives you 12 months of post-graduation work authorization. If your program end date is within six months of a target start date at Ulta, apply early so your OPT approval arrives before your first day. USCIS recommends filing 90 days before your program end date.
Target stores with dedicated salon departments
Ulta locations with full-service salon sections generate the most demand for Service Advisors and are more likely to have active sponsorship pipelines. Search open roles by store format and prioritize markets where Ulta has a higher concentration of salon-enabled locations.
Understand what TN status requires for retail roles
TN visas cover specific USMCA-listed occupations, and many Service Advisor roles in retail do not map cleanly to those categories. Canadian and Mexican applicants should confirm with an immigration attorney that their exact job duties qualify before relying on TN as a pathway.
Ask about PERM sponsorship timing during the offer stage
EB-2 and EB-3 Green Card pathways require the employer to run a PERM labor certification through DOL before filing with USCIS. Raise this in the offer conversation, not after you start, so you understand whether Ulta initiates PERM for this role and at what tenure milestone.
Use Migrate Mate to filter Ulta's open Service Advisor roles by visa type
Browsing Ulta's full job board doesn't surface sponsorship eligibility. Use Migrate Mate to filter Service Advisor openings at Ulta by the visa categories they sponsor, so you're only spending time on roles where your immigration status is already a fit.
Service Advisor at Ulta jobs are hiring across the US. Find yours.
Find Service Advisor at Ulta JobsFrequently Asked Questions
Does Ulta sponsor H-1B visas for Service Advisors?
Ulta's primary sponsorship pathways for Service Advisor roles are F-1 OPT, F-1 CPT, TN, and employment-based Green Card categories like EB-2 and EB-3. H-1B sponsorship for this role is less common because Service Advisor positions are generally not classified as specialty occupations requiring a bachelor's degree in a specific field, which is the H-1B's core requirement.
How do I apply for Service Advisor jobs at Ulta?
Start by searching Ulta's career portal directly or use Migrate Mate to browse open Service Advisor roles filtered by the visa types Ulta sponsors. When you apply, tailor your application to highlight client-facing experience in beauty, skincare, or retail services. Ulta's hiring process typically includes a phone screen followed by an in-person or virtual interview focused on guest service scenarios.
Which visa types does Ulta commonly use for Service Advisor roles?
Ulta has sponsored F-1 OPT and F-1 CPT for students and recent graduates entering service roles, TN status for qualifying Canadian and Mexican nationals, and employment-based Green Card pathways including EB-2 and EB-3 for longer-tenure positions. OPT is the most accessible starting point for recent graduates because it doesn't require employer-initiated petition filing before the first day of work.
What qualifications does Ulta expect for Service Advisor positions?
Ulta typically looks for experience in beauty services, skincare consultation, or retail client advisory roles. Cosmetology or esthetics licensing is relevant for salon-adjacent Service Advisor positions, though requirements vary by store format. Strong product knowledge, comfort with consultative selling, and a track record of hitting service targets carry significant weight in the selection process.
How do I think about timing if I'm on F-1 OPT and targeting Ulta?
USCIS recommends submitting your OPT application up to 90 days before your program end date, and processing can take two to three months. Align your Ulta application timeline so your EAD card arrives before your projected start date. If you're a STEM graduate, a 24-month STEM OPT extension filed before your initial OPT expires gives you a longer runway to pursue EB-3 sponsorship.
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