Service Advisor Jobs at Asbury Automotive Group with Visa Sponsorship
Service Advisor jobs at Asbury Automotive Group sit at the center of the dealership experience, requiring strong customer communication, technical fluency, and the ability to manage repair workflows under pressure. Asbury has a track record of sponsoring skilled service professionals for permanent residence through employment-based Green Card pathways.
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Get Access To All JobsABOUT ASBURY
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
COMPENSATION
- Compensation: $55,000-$80,000 annually
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
YOUR ROLE AND RESPONSIBILITIES
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at CDJR Millbury, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience. Does this sound like you? Apply now!
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
ABOUT ASBURY
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
COMPENSATION
- Compensation: $55,000-$80,000 annually
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
YOUR ROLE AND RESPONSIBILITIES
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at CDJR Millbury, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience. Does this sound like you? Apply now!
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
See all 41+ Service Advisor Jobs at Asbury Automotive Group
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Get Access To All JobsTips for Finding Service Advisor Jobs at Asbury Automotive Group
Translate your automotive credentials for U.S. standards
If you hold certifications from outside the U.S., document how they align with ASE (Automotive Service Excellence) standards. Asbury dealerships expect service advisors to understand OEM service requirements, so framing your credentials in those terms strengthens your petitions materials.
Target Asbury's high-volume dealership locations first
Asbury operates large-format dealerships across multiple states with consistent Service Advisor openings. Focusing your applications on flagship stores rather than smaller satellite locations increases your chances of reaching an HR team experienced with employment-based sponsorship processes.
Clarify EB-2 versus EB-3 eligibility before your offer
Service Advisor roles typically qualify under EB-3 for skilled workers, though your education and experience level may support an EB-2 petition. Confirm which category your background supports before accepting an offer so the PERM labor certification process starts correctly.
Understand what PERM labor certification requires from Asbury
Asbury must conduct a DOL-supervised recruitment process before filing your PERM application. Knowing this timeline exists, often six to twelve months before your I-140 petition is even filed, helps you set realistic expectations when negotiating your start date and employment agreement.
Use Migrate Mate to find open Service Advisor roles at Asbury
Search Migrate Mate to filter Service Advisor openings at Asbury Automotive Group specifically by sponsorship history. This saves you from applying to dealership groups with no Green Card sponsorship track record in this function.
Confirm E-Verify enrollment at your target dealership
Asbury Automotive Group participates in E-Verify, which is required for employment authorization verification. Confirm the specific dealership location where you'll be hired is enrolled before your first day, since onboarding paperwork and work authorization timing need to align precisely.
Frequently Asked Questions
Does Asbury Automotive Group sponsor H-1B visas for Service Advisors?
Service Advisor roles at Asbury Automotive Group are not typically associated with H-1B visa sponsorship, which is designed for specialty occupations requiring at least a bachelor's degree in a specific field. Asbury's sponsorship activity for this role has been through employment-based Green Card pathways, specifically EB-2 and EB-3 categories, which go through the PERM labor certification process with the DOL.
Which visa types are commonly used for Service Advisor roles at Asbury Automotive Group?
Employment-based Green Cards under the EB-2 and EB-3 categories are the most relevant pathways for Service Advisors at Asbury. EB-3 is the standard route for skilled workers, while EB-2 may apply if you hold an advanced degree or can demonstrate exceptional ability. Both require Asbury to complete PERM labor certification through the DOL before filing your I-140 petition with USCIS.
What qualifications or experience are expected for Service Advisor roles at Asbury Automotive Group?
Asbury dealerships generally look for candidates with hands-on experience in automotive service writing or service department operations, familiarity with dealership management systems, and strong customer-facing communication skills. ASE certifications are viewed favorably. For sponsored roles, your background also needs to meet the minimum requirements defined in the PERM job description, which Asbury files with the DOL.
How do I apply for Service Advisor jobs at Asbury Automotive Group?
You can browse open Service Advisor positions at Asbury Automotive Group through Migrate Mate, which filters listings by sponsorship history so you can identify locations actively hiring for this role. When applying, tailor your resume to the specific dealership brand and service volume since Asbury operates luxury, import, and domestic brands with different customer expectations. Follow up directly with the dealership's service manager if possible.
How long does the Green Card sponsorship process take for a Service Advisor at Asbury Automotive Group?
The timeline depends on your country of birth and priority date, but you should plan for a multi-year process. PERM labor certification alone can take six to eighteen months with the DOL. After Asbury files your I-140 with USCIS and it's approved, wait times for visa availability vary significantly, with applicants born in India or China facing the longest backlogs. Discuss timeline expectations with Asbury's HR team before accepting an offer.