Service Advisor Jobs at AutoNation with Visa Sponsorship
Service Advisor jobs at AutoNation involve managing customer repair orders, coordinating with technicians, and driving service department revenue across the dealership network. The company has a track record of sponsoring work visas for this role, making it a realistic target if you're on H-1B visa, OPT, CPT, or TN visa status.
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Get Access To All JobsINTRODUCTION
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
POSITION OVERVIEW
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
WHAT WILL I DO EVERY DAY?
- Set, confirm and prepare for appointments with customers so they can have a great service experience
- Meet or exceed targeted sales goals & the targeted customer satisfaction index
- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
- Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
- Follow up with customers to ensure satisfaction
- Gain superior product knowledge to effectively help customers
- Provide an exceptional customer experience to drive loyalty
BASIC QUALIFICATIONS
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Prior sales experience preferred but not required
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
COMPENSATION
Compensation for this role is commission based and averages between $5,000 to $7,000/mo.
EXCITING BENEFITS AND PERKS AWAIT YOU:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
INTRODUCTION
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
POSITION OVERVIEW
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
WHAT WILL I DO EVERY DAY?
- Set, confirm and prepare for appointments with customers so they can have a great service experience
- Meet or exceed targeted sales goals & the targeted customer satisfaction index
- Greet customers in a friendly manner when they arrive
- Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
- Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate frequently with technicians and parts associates to ensure timely completion of work
- Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
- Follow up with customers to ensure satisfaction
- Gain superior product knowledge to effectively help customers
- Provide an exceptional customer experience to drive loyalty
BASIC QUALIFICATIONS
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Prior sales experience preferred but not required
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
COMPENSATION
Compensation for this role is commission based and averages between $5,000 to $7,000/mo.
EXCITING BENEFITS AND PERKS AWAIT YOU:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
See all Service Advisor Jobs at AutoNation
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Advisor Jobs at AutoNation.
Get Access To All JobsTips for Finding Service Advisor Jobs at AutoNation
Get ASE Certification Before You Apply
AutoNation Service Advisor roles frequently list ASE Service Consultant certification as a preferred credential. Holding it before you apply signals job-readiness and reduces employer hesitation around sponsoring a candidate who still needs training time.
Target High-Volume AutoNation Dealership Locations
AutoNation operates franchise dealerships across major metros including Houston, Dallas, Denver, and South Florida. Locations with multiple service bays and high repair order volume are more likely to have open headcount and sponsorship budget for Service Advisor hires.
Browse Open Roles Through Migrate Mate
AutoNation posts Service Advisor openings across dozens of locations at any given time. Use Migrate Mate to filter active listings by visa sponsorship eligibility so you're only applying to positions where your work authorization is already a match.
Address TN Eligibility Early in Conversations
If you're a Canadian or Mexican national, the TN visa can be arranged at the port of entry without USCIS filing delays. Raise this with the hiring manager or HR contact before the offer stage so they understand it's a faster path than H-1B.
Clarify OPT or CPT Authorization During Scheduling
F-1 students on OPT or CPT must confirm their EAD start date and authorized period align with AutoNation's onboarding timeline. Bring your EAD card and SEVIS records to any offer discussion so HR can verify work authorization directly without delays.
Understand the H-1B Filing Window for Service Roles
H-1B cap-subject petitions follow USCIS's April 1 filing window, with an October 1 start date. If AutoNation extends an offer outside that window, ask whether they'll file under cap-exempt status or hold the offer for the next registration cycle.
Frequently Asked Questions
Does AutoNation sponsor H-1B visas for Service Advisors?
Yes, AutoNation has sponsored H-1B visas for Service Advisor roles. Because this is a customer-facing dealership position requiring specialized automotive knowledge and typically a related degree or equivalent experience, it can qualify as a specialty occupation under USCIS standards. Your best approach is to confirm sponsorship willingness directly with the hiring location's HR contact during the interview process, since sponsorship decisions are made at the regional or dealership level.
How do I apply for Service Advisor jobs at AutoNation?
You can find open Service Advisor positions through AutoNation's careers page or through Migrate Mate, which filters listings by visa sponsorship eligibility so you can identify roles where your work authorization is already a fit. When applying, tailor your resume to highlight repair order management, customer satisfaction scores, and any OEM-specific experience, since AutoNation dealerships span brands including Toyota, BMW, Ford, and Mercedes-Benz.
Which visa types are commonly used for Service Advisor roles at AutoNation?
AutoNation has sponsored H-1B, F-1 OPT, F-1 CPT, and TN visas for Service Advisor positions. F-1 OPT and CPT are typically used by recent automotive technology or business graduates during or immediately after their studies. TN status is available to Canadian and Mexican nationals in qualifying professional categories and can be processed quickly at the border. H-1B is the most common long-term sponsorship path for this role.
What qualifications does AutoNation expect for Service Advisor roles?
AutoNation generally looks for candidates with prior dealership or service department experience, strong customer communication skills, and familiarity with dealer management systems like CDK or Reynolds and Reynolds. ASE Service Consultant certification strengthens your application significantly. A degree in automotive technology, business, or a related field supports H-1B specialty occupation classification, though equivalent documented work experience can also satisfy that threshold under USCIS guidelines.
How do I time my application around visa filing deadlines?
If you need H-1B sponsorship, USCIS opens cap-subject registration each March for an October 1 start date. Targeting AutoNation roles between January and February gives time to secure an offer, complete DOL Labor Condition Application filing, and submit the H-1B petition before the April 1 filing window closes. For OPT, your EAD must be active before your start date, so factor in the 90-day USCIS processing time when planning your job search timeline.