Customer Success Jobs at CrowdStrike with Visa Sponsorship
CrowdStrike hires Customer Success professionals to help enterprise clients get real value from its cybersecurity platform, and the company has a consistent track record of sponsoring work visas for qualified candidates in this function. If you're on a work visa or need sponsorship, this is a realistic path.
See All Customer Success at CrowdStrike JobsOverview
Showing 5 of 28+ Customer Success Jobs at CrowdStrike jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 28+ Customer Success Jobs at CrowdStrike
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs at CrowdStrike.
Get Access To All JobsAs a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction. Bridges the gap between the sale and delivered outcomes, ensuring customers maximize their security investment while growing their relationship with CrowdStrike. Delivers tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs. Onboards new customers and works closely with our sales team and technical experts, supporting overall Customer success.
This role will require up to 40% travel.
What You'll Do:
Onboarding & Adoption:
- Leads onboarding execution and definition of customer success plan
- Partners with direct sales staff in the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers.
- Post-sale primary customer point of contact for onboarding, activation, Flex usage/consumption, and business value realization.
- Navigates an increasingly complex and sizable, enterprise sales environment to understand customer needs and promote/develop competitive business propositions for the company's product portfolio.
- Achieves renewals via demonstrated realized value and Flex consumption progress.
Value Analyses & Business Reviews:
- Conduct business value analyses to demonstrate ROI and financial impact.
- Develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth.
- Shares adoption insights and value realization proof-points with allied sales teams to enable cross-sell/upsell.
- Proactively identify and remediate risks to customer success and value realization
- Support renewal cycles to minimize customer attrition
Flex Sales & Growth:
- Accountable for additional Falcon Flex consumption within a defined sales territory
- Drive strategic Flex adoption and planning across enterprise accounts
- Partner with customers to develop and execute adoption roadmaps aligned with their security objectives
- Monitor and analyze Flex usage patterns to identify risks and opportunities
- Gain and maintain expert-level knowledge of the company’s products and services, with advanced knowledge in the presentation of the Falcon Flex model.
- Routinely sell-to and interact with executive-level customer decision makers, to include CXO levels.
- Typically assigned to large Enterprise account segmentation or equivalent at this level.
- Ability to travel as needed to customer and/or internal meetings/events.
What You'll Need:
- Holds advanced, wide-ranging experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
- Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
- Complete, “big-picture” understanding of the business and technical contexts of key accounts.
- Driven, self-starter who exudes leadership on account set and compels others to get on board.
- Fully adept at consultative effectiveness and establishing trust with internal and external customers.
- Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products
- BA/BS or equivalent educational background is preferred.
- Minimum 8+ years of relevant professional experience.
- Strong financial acumen with ability to calculate and communicate ROI metrics
- Experience with flexible licensing models
- Proven track record of managing complex customer relationships
Benefits of Working at CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions-including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs-on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $135,000 - $205,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
Expected Close Date of Job Posting is: 06-29-2026
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction. Bridges the gap between the sale and delivered outcomes, ensuring customers maximize their security investment while growing their relationship with CrowdStrike. Delivers tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs. Onboards new customers and works closely with our sales team and technical experts, supporting overall Customer success.
This role will require up to 40% travel.
What You'll Do:
Onboarding & Adoption:
- Leads onboarding execution and definition of customer success plan
- Partners with direct sales staff in the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers.
- Post-sale primary customer point of contact for onboarding, activation, Flex usage/consumption, and business value realization.
- Navigates an increasingly complex and sizable, enterprise sales environment to understand customer needs and promote/develop competitive business propositions for the company's product portfolio.
- Achieves renewals via demonstrated realized value and Flex consumption progress.
Value Analyses & Business Reviews:
- Conduct business value analyses to demonstrate ROI and financial impact.
- Develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realized analyses, accelerating module adoption, and driving Falcon Flex growth.
- Shares adoption insights and value realization proof-points with allied sales teams to enable cross-sell/upsell.
- Proactively identify and remediate risks to customer success and value realization
- Support renewal cycles to minimize customer attrition
Flex Sales & Growth:
- Accountable for additional Falcon Flex consumption within a defined sales territory
- Drive strategic Flex adoption and planning across enterprise accounts
- Partner with customers to develop and execute adoption roadmaps aligned with their security objectives
- Monitor and analyze Flex usage patterns to identify risks and opportunities
- Gain and maintain expert-level knowledge of the company’s products and services, with advanced knowledge in the presentation of the Falcon Flex model.
- Routinely sell-to and interact with executive-level customer decision makers, to include CXO levels.
- Typically assigned to large Enterprise account segmentation or equivalent at this level.
- Ability to travel as needed to customer and/or internal meetings/events.
What You'll Need:
- Holds advanced, wide-ranging experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
- Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
- Complete, “big-picture” understanding of the business and technical contexts of key accounts.
- Driven, self-starter who exudes leadership on account set and compels others to get on board.
- Fully adept at consultative effectiveness and establishing trust with internal and external customers.
- Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products
- BA/BS or equivalent educational background is preferred.
- Minimum 8+ years of relevant professional experience.
- Strong financial acumen with ability to calculate and communicate ROI metrics
- Experience with flexible licensing models
- Proven track record of managing complex customer relationships
Benefits of Working at CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions-including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs-on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $135,000 - $205,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
Expected Close Date of Job Posting is: 06-29-2026
See all 28+ Customer Success at CrowdStrike jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at CrowdStrike roles.
Get Access To All JobsTips for Finding Customer Success Jobs at CrowdStrike Jobs
Frame your cybersecurity domain knowledge upfront
CrowdStrike's Customer Success roles require fluency in endpoint protection, threat detection, or SIEM workflows. Before you apply, document specific platform implementations or security incidents you've managed so your resume signals technical credibility from line one.
Target roles that align with your visa category
CrowdStrike sponsors H-1B, TN, and F-1 OPT holders, but not every Customer Success opening triggers the same filing process. Roles requiring a specialized degree in computer science, information systems, or a related field are strongest for H-1B specialty occupation classification.
Start your OPT job search at least three months early
F-1 OPT gives you 60 days to find a role after graduation ends. CrowdStrike's hiring cycle for Customer Success can run four to six weeks from application to offer, so apply well before your authorization window closes.
Ask about LCA filing timing during the offer stage
Your H-1B start date depends on when your employer files the Labor Condition Application with DOL. Confirm with CrowdStrike's HR team that the LCA is in process before you resign from any current role or exit a grace period.
Search CrowdStrike Customer Success openings through Migrate Mate
Filter by visa type and role function on Migrate Mate to surface Customer Success positions at CrowdStrike that match your sponsorship needs, saving time you'd otherwise spend manually screening hundreds of postings for sponsorship language.
Customer Success at CrowdStrike jobs are hiring across the US. Find yours.
Find Customer Success at CrowdStrike JobsFrequently Asked Questions
Does CrowdStrike sponsor H-1B visas for Customer Success?
Yes, CrowdStrike sponsors H-1B visas for Customer Success roles where the position qualifies as a specialty occupation under USCIS standards. Roles focused on technical implementation, platform onboarding, or security operations typically meet this threshold. Your degree should align with the role's technical requirements, such as computer science, information systems, or a related field, to support a strong petition.
How do I apply for Customer Success jobs at CrowdStrike?
Applications go through CrowdStrike's careers portal, where you can filter by department and location. You can also browse open Customer Success positions at CrowdStrike that support visa sponsorship directly on Migrate Mate, which surfaces roles by visa type so you're not manually screening postings. Having relevant cybersecurity experience or familiarity with endpoint detection platforms strengthens your application significantly.
Which visa types does CrowdStrike commonly use for Customer Success hires?
CrowdStrike sponsors H-1B, F-1 OPT, F-1 CPT, TN, J-1, and Green Card pathways including EB-2 and EB-3 for eligible employees. For Customer Success roles, H-1B is the most common long-term pathway. TN is available to Canadian and Mexican nationals in qualifying professional categories. F-1 OPT is frequently used for recent graduates entering customer-facing technical roles.
What qualifications does CrowdStrike expect for Customer Success roles?
CrowdStrike Customer Success positions typically require experience supporting enterprise software or cybersecurity products, strong client communication skills, and comfort working across technical and business stakeholders. Roles involving platform configuration or threat response often prefer a background in computer science, information security, or a related technical discipline, which also supports visa eligibility under specialty occupation criteria.
How do I manage visa timing when accepting a Customer Success offer at CrowdStrike?
Timing depends on your current status. H-1B transfers from another employer can use portability after 60 days of approval, so you may be able to start before your petition is fully adjudicated. For cap-subject H-1B filings, the October 1 start date is fixed by USCIS. Confirm your I-94 expiration and any grace period end dates with CrowdStrike's immigration team before you finalize a start date.
See which Customer Success at CrowdStrike employers are hiring and sponsoring visas right now.
Search Customer Success at CrowdStrike Jobs