Customer Support Jobs at Jack in the Box with Visa Sponsorship
Customer Support roles at Jack in the Box range from contact center representatives to customer experience specialists supporting a large quick-service restaurant operation. The company has sponsored work visas for this function, making it a real option for international candidates with the right qualifications and timing.
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Get Access To All JobsINTRODUCTION
We are looking to hire a full-time Restaurant Manager that is interested in working for a franchise location with an owner who cares about and supports your success. This food service and hospitality management position earns a competitive wage, insurance benefits, manager meal benefit, and vacation.
About us
We take pride in independently owning a Jack in the Box franchise that includes several restaurants in the Southern CA area. Our vision is to be the most admired Jack in the Box franchisee in the nation.
Delivering excellent guest service requires an excellent team. We value, care for, and respect each of our employees. Our team members enjoy competitive pay, great benefits, and opportunities for professional development.
A DAY IN THE LIFE OF A RESTAURANT MANAGER
As a Restaurant Manager, you manage one of our single Jack in the Box unit locations and are responsible for its overall operations. Some of the tasks required are:
- Effectively execute the Jack in the Box systems and processes at your location with accountability and discretion
- Passionate about ensuring that guests receive excellent customer service every single time, you respond to guest concerns and complaints in a timely and professional manner.
- Prioritize that your location has a great reputation in cleanliness, food quality, and safety, in the community.
- Recruit, select, build, train, coach, and lead the team so that each team member is inspired to take pride in their work and always provide exceptional service.
- Treat all employees with respect and dignity and act as an excellent role model at all times.
- Exceptional ability to adjust to multiple demands and shifting priorities, as the dependable source of strength and positivity.
- Build restaurant sales and profits while ensuring compliance with policies, procedures, and regulatory requirements.
- Analyze operational and financial performance and make changes accordingly. Also, carefully monitor costs and adhere to your budget and goals.
- Always looking for ways to improve and take any feedback seriously.
- Mindset of running a location that others would like to emulate.
QUALIFICATIONS FOR A RESTAURANT MANAGER
High school diploma or equivalent
- 3 years of experience managing a service concept with full profit & loss responsibility
- At least 18 years old
- ServSafe certified
- Ability to speak, read, and write effectively in English
- Ability to perform and understand basic math concepts (addition, subtraction, multiplication, & division)
- Proficiency with personal computers and related software applications
- Ability to lift up to 65 lbs. and be on your feet for the majority of a shift
- Valid driver's license, insurance, and use of a personal vehicle to make bank deposits and travel to other locations as needed
- Ability and willingness to work a flexible schedule
- Exceptional customer service skills
- Amazing leadership ability
Do you have excellent interpersonal and communication skills? Are you a self-starter who takes initiative and willingly accepts responsibility? Do you have proven analytical skills? Are you organized and able to prioritize and delegate effectively? Do you conduct yourself ethically and with integrity? Can you remain calm when challenged or placed under pressure? Are you results-oriented and self-aware? If so, you might just be perfect for this restaurant manager position!
WORK SCHEDULE
This full-time food service and hospitality management position requires flexibility.
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this food service and hospitality management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
INTRODUCTION
We are looking to hire a full-time Restaurant Manager that is interested in working for a franchise location with an owner who cares about and supports your success. This food service and hospitality management position earns a competitive wage, insurance benefits, manager meal benefit, and vacation.
About us
We take pride in independently owning a Jack in the Box franchise that includes several restaurants in the Southern CA area. Our vision is to be the most admired Jack in the Box franchisee in the nation.
Delivering excellent guest service requires an excellent team. We value, care for, and respect each of our employees. Our team members enjoy competitive pay, great benefits, and opportunities for professional development.
A DAY IN THE LIFE OF A RESTAURANT MANAGER
As a Restaurant Manager, you manage one of our single Jack in the Box unit locations and are responsible for its overall operations. Some of the tasks required are:
- Effectively execute the Jack in the Box systems and processes at your location with accountability and discretion
- Passionate about ensuring that guests receive excellent customer service every single time, you respond to guest concerns and complaints in a timely and professional manner.
- Prioritize that your location has a great reputation in cleanliness, food quality, and safety, in the community.
- Recruit, select, build, train, coach, and lead the team so that each team member is inspired to take pride in their work and always provide exceptional service.
- Treat all employees with respect and dignity and act as an excellent role model at all times.
- Exceptional ability to adjust to multiple demands and shifting priorities, as the dependable source of strength and positivity.
- Build restaurant sales and profits while ensuring compliance with policies, procedures, and regulatory requirements.
- Analyze operational and financial performance and make changes accordingly. Also, carefully monitor costs and adhere to your budget and goals.
- Always looking for ways to improve and take any feedback seriously.
- Mindset of running a location that others would like to emulate.
QUALIFICATIONS FOR A RESTAURANT MANAGER
High school diploma or equivalent
- 3 years of experience managing a service concept with full profit & loss responsibility
- At least 18 years old
- ServSafe certified
- Ability to speak, read, and write effectively in English
- Ability to perform and understand basic math concepts (addition, subtraction, multiplication, & division)
- Proficiency with personal computers and related software applications
- Ability to lift up to 65 lbs. and be on your feet for the majority of a shift
- Valid driver's license, insurance, and use of a personal vehicle to make bank deposits and travel to other locations as needed
- Ability and willingness to work a flexible schedule
- Exceptional customer service skills
- Amazing leadership ability
Do you have excellent interpersonal and communication skills? Are you a self-starter who takes initiative and willingly accepts responsibility? Do you have proven analytical skills? Are you organized and able to prioritize and delegate effectively? Do you conduct yourself ethically and with integrity? Can you remain calm when challenged or placed under pressure? Are you results-oriented and self-aware? If so, you might just be perfect for this restaurant manager position!
WORK SCHEDULE
This full-time food service and hospitality management position requires flexibility.
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this food service and hospitality management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
See all 32+ Customer Support at Jack in the Box jobs
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Get Access To All JobsTips for Finding Customer Support Jobs at Jack in the Box Jobs
Frame your resume around QSR customer metrics
Jack in the Box hiring managers look for measurable service experience. Quantify resolution rates, average handle times, or satisfaction scores from prior roles. Food and beverage operations move fast, so showing you've worked in high-volume, time-sensitive environments matters more than a polished CV format.
Target corporate support roles over restaurant-level positions
Visa sponsorship at Jack in the Box applies to corporate and regional Customer Support functions, not hourly restaurant crew. Focus your search on roles listed under corporate operations or guest relations, where the company has the infrastructure to file petitions and run PERM if needed.
Ask about sponsorship intent during the screening call
Food and beverage companies often have centralized HR teams that decide sponsorship case by case. Ask the recruiter directly whether the role has been approved for sponsorship before investing in multiple interview rounds. Silence on this early wastes weeks you may not have if your OPT or status is running short.
Confirm your OPT start date aligns with hiring cycles
Jack in the Box typically posts Customer Support roles on a rolling basis. If you're on F-1 OPT, check that your authorized employment start date lines up with when the role would actually begin. A gap between your OPT authorization and the onboarding date can create unauthorized employment issues USCIS scrutinizes closely.
Use Migrate Mate to filter open Customer Support roles by sponsorship type
Not every Jack in the Box Customer Support listing is open to sponsored candidates. Use Migrate Mate to filter specifically for roles that match your visa type, so you spend your applications on positions where sponsorship is already on the table rather than chasing listings that quietly exclude it.
Prepare for DOL prevailing wage requirements early
For H-1B or EB-2/EB-3 sponsorship, Jack in the Box must pay the DOL prevailing wage for the Customer Support role in the work location. Research the relevant wage level for your city before negotiating an offer. Accepting below-prevailing-wage terms can stall or invalidate the filing process entirely.
Customer Support at Jack in the Box jobs are hiring across the US. Find yours.
Find Customer Support at Jack in the Box JobsFrequently Asked Questions
Does Jack in the Box sponsor H-1B visas for Customer Support roles?
Jack in the Box does sponsor H-1B visas, but sponsorship for Customer Support roles is limited to corporate and regional positions where the job qualifies as a specialty occupation under USCIS standards. Restaurant-level or hourly support roles don't meet that threshold. If you're interviewing for a corporate Customer Support function, ask the recruiter directly whether the position has been approved for H-1B sponsorship before advancing.
How do I apply for Customer Support jobs at Jack in the Box?
Applications go through Jack in the Box's careers portal. For international candidates, the most efficient approach is to filter listings by role type and confirm sponsorship eligibility before applying. Migrate Mate lets you browse open Customer Support positions at Jack in the Box filtered by visa type, so you can apply directly to roles where sponsorship is already part of the picture.
Which visa types does Jack in the Box sponsor for Customer Support positions?
Jack in the Box has sponsored H-1B, EB-2, EB-3, F-1 OPT, F-1 CPT, and TN visas for roles across its operations. For Customer Support specifically, F-1 OPT and CPT are the most common entry points since they're employer-authorized without a USCIS petition. H-1B and permanent residence paths through EB-2 or EB-3 are available for corporate roles that meet specialty occupation or labor certification requirements.
What qualifications does Jack in the Box expect for sponsored Customer Support roles?
Corporate Customer Support roles at Jack in the Box typically require a bachelor's degree in a relevant field such as communications, business, or hospitality management, along with documented experience in a high-volume service environment. For H-1B sponsorship, the role must require a specific degree in a directly related field. Candidates with QSR industry experience, bilingual capabilities, or backgrounds in guest relations tend to be more competitive for sponsored positions.
How do I time my application given H-1B cap deadlines and OPT expiration?
The H-1B cap registration window opens in March each year for an October 1 start date. If you're on F-1 OPT, confirm your authorization end date gives you enough runway to complete the selection lottery and filing process. OPT STEM extensions give eligible graduates up to 24 additional months of work authorization, which can bridge the gap if you miss one lottery cycle. Plan backwards from your OPT expiration to identify the latest viable application window.
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