Service Team Member Jobs at McDonald's with Visa Sponsorship
Service Team Member jobs at McDonald's span front-counter service, drive-through operations, and kitchen support across thousands of U.S. locations. McDonald's has an established HR infrastructure that handles work authorization across multiple visa categories, making it one of the more accessible Food & Beverage employers for internationally sponsored candidates.
Find Service Team Member Jobs at McDonald'sOverview
Showing 5 of 14+ Service Team Member Jobs at McDonald's
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all Service Team Member Jobs at McDonald's
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Team Member Jobs at McDonald's.
Get Access To All JobsCompany Description
Job Description
Job Description:Company Description:
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Overview
McDonald’s has set an ambition to become a Global Indirect Sourcing and Procurement leader. To make this happen, we are standing up a new Global Indirect Sourcing and Procurement Organization (IS&P). This organization will help McDonald’s to better leverage our scale and unlock sustainable value for our company and communities. We are transforming our Indirect Sourcing and Procurement capabilities, processes, solutions, and ways of working to create One McDonald’s Way of buying Indirect goods and services responsibly. This role presents an exceptional career opportunity to be a part of this journey as the leader of McDonald’s global strategic souring Hardware team.
Role Scope (Hardware Category)
- Store/restaurant technology hardware (POS, kiosks, digital menu boards, printers/scanners, edge devices)
- Data center / infrastructure hardware (servers/compute, storage, network)
- End-user devices (laptops/desktops/tablets, peripherals)
- Resellers/VARs, OEM/ODM partners, and hardware maintenance/support services
Key Responsibilities
- Category strategy & roadmap: Own a multi-year global category strategy for hardware, aligned to business and technology roadmaps; build and maintain a sourcing pipeline across refresh, new capabilities, and transformation initiatives.
- Sourcing execution (RFx): Lead end-to-end sourcing events (RFI/RFP/RFQ), supplier evaluations, and award recommendations using structured selection criteria (value, risk, capability, innovation, and total cost).
- Commercial strategy & negotiation: Develop negotiation strategies and contract structures across OEM/ODM, VAR, and services partners (pricing models, rebates, price protections, warranties/RMA, lead times, SLAs, and service/support terms).
- Stakeholder leadership: Serve as a strategic business partner to senior leaders; influence decisions across IT and business teams, and align requirements, timelines, and funding to deliver outcomes.
- Supplier portfolio & segmentation: Develop and maintain a best-in-class supplier segmentation framework (e.g., spend, criticality, performance, risk) and use it to drive supplier rationalization and investment decisions.
- Supplier performance management (SRM): Establish performance targets and governance (including quarterly business reviews where applicable), monitor adherence to commitments, and drive corrective action and continuous improvement plans.
- Risk & supply continuity: Identify and manage category and supplier risks (allocation constraints, lead times, single-source dependencies, financial/geopolitical exposure) and implement resiliency strategies (dual sourcing, continuity plans).
- Value delivery & analytics: Accountable for delivering cost savings and cost avoidance through fact-based category strategies, demand optimization, and commercial negotiations; establish reporting to track savings, value realization, and supplier outcomes.
- Innovation & continuous improvement: Partner with suppliers and internal teams to identify innovation opportunities and improve sourcing/procurement processes, governance, and controls.
- Team leadership: Lead and develop a high-performing sourcing team; set priorities, coach capability development, and ensure execution across concurrent initiatives.
Qualifications
Required
- Bachelor’s degree required
- 7+ years of experience in strategic sourcing and/or procurement in a highly complex, global environment, with significant experience in hardware categories
- 3+ years of people leadership experience, including managing multiple complex sourcing initiatives in parallel
- Demonstrated ability to lead executive-level stakeholder discussions and drive decisions through influence
- Strong negotiation and commercial acumen, including experience structuring and negotiating supplier agreements
Preferred
- MBA or advanced degree
- Experience with global OEM/ODM and VAR/distribution ecosystems and hardware support/service models
- Experience building TCO models and using spend and performance analytics to drive decisions
- Experience with e-sourcing / source-to-contract tools (preferred: SAP Ariba)
- Experience with contract lifecycle management (CLM) platforms (preferred: Icertis)
Compensation Data
The expected salary range for this role is $168,212.00 - $210,265.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Bonus Eligible: YES
Long - Term Incentive: YES
Benefits Eligible: YES
Additional Information:
Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Job Details
Categories
- Strategic Sourcing Services
- Corporate
Job title
Director, Strategic Sourcing Services, Hardware
Position Type
Date Posted
05/05/2026
Job Classification
Location(s)
Chicago, IL, 60607, US
Job ID
3411
Company Description
Job Description
Job Description:Company Description:
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Overview
McDonald’s has set an ambition to become a Global Indirect Sourcing and Procurement leader. To make this happen, we are standing up a new Global Indirect Sourcing and Procurement Organization (IS&P). This organization will help McDonald’s to better leverage our scale and unlock sustainable value for our company and communities. We are transforming our Indirect Sourcing and Procurement capabilities, processes, solutions, and ways of working to create One McDonald’s Way of buying Indirect goods and services responsibly. This role presents an exceptional career opportunity to be a part of this journey as the leader of McDonald’s global strategic souring Hardware team.
Role Scope (Hardware Category)
- Store/restaurant technology hardware (POS, kiosks, digital menu boards, printers/scanners, edge devices)
- Data center / infrastructure hardware (servers/compute, storage, network)
- End-user devices (laptops/desktops/tablets, peripherals)
- Resellers/VARs, OEM/ODM partners, and hardware maintenance/support services
Key Responsibilities
- Category strategy & roadmap: Own a multi-year global category strategy for hardware, aligned to business and technology roadmaps; build and maintain a sourcing pipeline across refresh, new capabilities, and transformation initiatives.
- Sourcing execution (RFx): Lead end-to-end sourcing events (RFI/RFP/RFQ), supplier evaluations, and award recommendations using structured selection criteria (value, risk, capability, innovation, and total cost).
- Commercial strategy & negotiation: Develop negotiation strategies and contract structures across OEM/ODM, VAR, and services partners (pricing models, rebates, price protections, warranties/RMA, lead times, SLAs, and service/support terms).
- Stakeholder leadership: Serve as a strategic business partner to senior leaders; influence decisions across IT and business teams, and align requirements, timelines, and funding to deliver outcomes.
- Supplier portfolio & segmentation: Develop and maintain a best-in-class supplier segmentation framework (e.g., spend, criticality, performance, risk) and use it to drive supplier rationalization and investment decisions.
- Supplier performance management (SRM): Establish performance targets and governance (including quarterly business reviews where applicable), monitor adherence to commitments, and drive corrective action and continuous improvement plans.
- Risk & supply continuity: Identify and manage category and supplier risks (allocation constraints, lead times, single-source dependencies, financial/geopolitical exposure) and implement resiliency strategies (dual sourcing, continuity plans).
- Value delivery & analytics: Accountable for delivering cost savings and cost avoidance through fact-based category strategies, demand optimization, and commercial negotiations; establish reporting to track savings, value realization, and supplier outcomes.
- Innovation & continuous improvement: Partner with suppliers and internal teams to identify innovation opportunities and improve sourcing/procurement processes, governance, and controls.
- Team leadership: Lead and develop a high-performing sourcing team; set priorities, coach capability development, and ensure execution across concurrent initiatives.
Qualifications
Required
- Bachelor’s degree required
- 7+ years of experience in strategic sourcing and/or procurement in a highly complex, global environment, with significant experience in hardware categories
- 3+ years of people leadership experience, including managing multiple complex sourcing initiatives in parallel
- Demonstrated ability to lead executive-level stakeholder discussions and drive decisions through influence
- Strong negotiation and commercial acumen, including experience structuring and negotiating supplier agreements
Preferred
- MBA or advanced degree
- Experience with global OEM/ODM and VAR/distribution ecosystems and hardware support/service models
- Experience building TCO models and using spend and performance analytics to drive decisions
- Experience with e-sourcing / source-to-contract tools (preferred: SAP Ariba)
- Experience with contract lifecycle management (CLM) platforms (preferred: Icertis)
Compensation Data
The expected salary range for this role is $168,212.00 - $210,265.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Bonus Eligible: YES
Long - Term Incentive: YES
Benefits Eligible: YES
Additional Information:
Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Job Details
Categories
- Strategic Sourcing Services
- Corporate
Job title
Director, Strategic Sourcing Services, Hardware
Position Type
Date Posted
05/05/2026
Job Classification
Location(s)
Chicago, IL, 60607, US
Job ID
3411
See all Service Team Member Jobs at McDonald's
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Team Member Jobs at McDonald's.
Get Access To All JobsTips for Finding Service Team Member Jobs at McDonald's
Get Your Food Handler Credentials Before Applying
Many states require a food handler permit or food safety certification before you can work in a restaurant. Completing ServSafe or your state's equivalent certification before you apply signals readiness and removes a common onboarding delay for sponsored hires.
Target Corporate-Owned Locations Over Franchises
Franchise owners operate independently and typically lack the HR infrastructure to process visa sponsorship. Corporate-owned McDonald's locations have dedicated people operations teams with experience filing work authorization paperwork, so focus your search there from the start.
Confirm E-Verify Enrollment Before Accepting Any Offer
McDonald's corporate locations participate in E-Verify, the federal employment eligibility system. Before signing an offer, confirm the specific location is enrolled. OPT and CPT authorization only works smoothly when the employer has an active E-Verify account on file.
Time Your OPT Application Around Seasonal Hiring Surges
McDonald's ramps up hiring around summer and the holiday season. File your OPT application with USCIS at least 90 days before your program end date so your Employment Authorization Document arrives before peak hiring closes and positions fill.
Ask HR Directly About Green Card Sponsorship Timelines
EB-3 sponsorship for Service Team Member roles requires a PERM labor certification filed with DOL, which can take a year or longer. At the offer stage, ask McDonald's HR whether EB-3 sponsorship is available at your location and what the typical internal timeline looks like.
Use Migrate Mate to Filter Sponsoring McDonald's Locations
Not every McDonald's listing includes sponsorship details upfront. Search Service Team Member roles on Migrate Mate to filter specifically for McDonald's positions that have a documented sponsorship track record, saving you time before you invest in an application.
Frequently Asked Questions
Does McDonald's sponsor H-1B visas for Service Team Members?
H-1B visa sponsorship is uncommon for Service Team Member roles because the H-1B is reserved for specialty occupations requiring at least a bachelor's degree in a specific field. Front-counter, drive-through, and kitchen support positions generally don't meet that threshold. McDonald's corporate locations are more likely to support F-1 OPT, F-1 CPT, TN visa, or Green Card pathways through EB-3 for this role.
Which visa types are commonly used for Service Team Member roles at McDonald's?
F-1 OPT and F-1 CPT are the most practical options for international students currently enrolled in or recently graduated from a U.S. program. TN status can work for Canadian and Mexican nationals in qualifying occupations. For longer-term sponsorship, EB-3 Green Card sponsorship through PERM is the pathway McDonald's corporate locations have used for service-level roles.
What qualifications or experience are expected for Service Team Member roles at McDonald's?
Service Team Member positions at McDonald's are entry-level and don't require prior restaurant experience. Strong customer communication skills, availability for shift work including evenings and weekends, and the ability to work in a fast-paced kitchen or service environment are the core expectations. Some states require a food handler permit, which you can obtain before your first day.
How do I apply for Service Team Member jobs at McDonald's?
Start by browsing open Service Team Member listings on Migrate Mate, where you can filter for McDonald's positions that have a sponsorship track record. Apply through the official McDonald's careers portal or in person at corporate-owned locations. Make clear in your application that you hold valid work authorization or will need sponsorship, so hiring managers at E-Verify-enrolled locations can route your file correctly from the start.
How do I know if a McDonald's location will actually process my visa paperwork?
Franchise-owned locations handle HR independently and rarely have the infrastructure to manage visa filings. Corporate-owned McDonald's locations are more likely to have people operations teams experienced with work authorization. Ask during the interview whether the location is E-Verify enrolled and whether HR has previously supported OPT or Green Card filings for team members in this role.