Service Team Member Jobs at Life Time with Visa Sponsorship
Service Team Member jobs at Life Time sit at the heart of a premium athletic club experience, covering everything from facility operations to member-facing support. Life Time has established sponsorship pathways for this function, making it a realistic target for international candidates on F-1 OPT, CPT, or employment-based Green Card tracks.
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Get Access To All JobsPosition Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
See all Service Team Member Jobs at Life Time
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Team Member Jobs at Life Time.
Get Access To All JobsTips for Finding Service Team Member Jobs at Life Time
Align Your Credentials to Hospitality Standards
Life Time positions Service Team Members as brand ambassadors inside its clubs. Certifications in CPR, first aid, or fitness facility operations strengthen your profile and signal readiness for a role where member safety and service quality are non-negotiable.
Target Clubs in High-Demand Markets
Life Time operates across metro areas with tight labor markets, which increases a location's willingness to pursue sponsorship. Prioritize applications to clubs in cities where Life Time has a dense footprint, since those locations typically run more open requisitions year-round.
Use Migrate Mate to Filter Sponsoring Locations
Not every Life Time location files for the same visa types. Use Migrate Mate to identify which specific clubs and roles have active sponsorship history, so you apply where your visa type is already a known quantity for the hiring team.
Time Your OPT Application Start Before Graduation
USCIS recommends filing your OPT EAD up to 90 days before your program end date. If you are targeting a Service Team Member role as a bridge while pursuing EB-3 sponsorship, starting OPT early gives you work-authorized runway before your EAD arrives.
Ask Directly About PERM During the Offer Stage
For EB-2 or EB-3 pathways, the employer must initiate PERM labor certification with DOL before the petition moves forward. During offer negotiation, ask the hiring manager or HR whether the club has a standing process for PERM filings on service-track roles.
Verify Your Work Authorization Through E-Verify
Life Time participates in E-Verify, which cross-checks your employment eligibility electronically at onboarding. Confirm your I-9 documents are current and that any OPT STEM extension or EAD renewal is processed before your first day to avoid a work authorization gap.
Frequently Asked Questions
Does Life Time sponsor H-1B visas for Service Team Members?
H-1B visa sponsorship is uncommon for Service Team Member roles at Life Time. The H-1B is reserved for specialty occupations requiring at least a bachelor's degree in a directly related field, and service-track positions at athletic clubs do not typically meet that threshold. Life Time's sponsorship activity for this role is concentrated in employment-based Green Card categories and F-1 work authorization pathways instead.
Which visa types are commonly used for Service Team Member roles at Life Time?
F-1 OPT and F-1 CPT are the most accessible pathways for international students targeting Service Team Member positions at Life Time, allowing you to gain authorized work experience during or after your program. For longer-term authorization, Life Time has pursued EB-2 and EB-3 employment-based Green Card sponsorship for service-track employees, which requires PERM labor certification through the Department of Labor before USCIS adjudicates the petition.
What qualifications or experience are expected for Service Team Member roles at Life Time?
Life Time looks for candidates who can maintain facility standards, support members across locker rooms, pools, courts, and common areas, and uphold the club's service culture. Prior experience in hospitality, fitness facilities, or customer-facing environments is valued. Certifications such as CPR or first aid are frequently listed as requirements. Strong interpersonal skills and schedule flexibility for early morning, evening, and weekend shifts are practical expectations across most open roles.
How do I apply for Service Team Member jobs at Life Time?
Browse current Service Team Member openings at Life Time on Migrate Mate, where listings are filtered by sponsorship type so you can confirm a role aligns with your visa situation before applying. Once you identify a target location, submit your application through Life Time's careers portal. Be prepared to address work authorization status early in the process, since Life Time uses E-Verify and will confirm eligibility at the offer stage.
How long does the sponsorship process take for an employment-based Green Card at Life Time?
The EB-3 pathway for a Service Team Member role starts with PERM labor certification, which the employer files with DOL and can take six months to over a year depending on audit risk and processing backlogs. After PERM approval, USCIS adjudicates the I-140 petition, and visa availability timelines vary significantly by your country of birth. Starting on F-1 OPT while sponsorship is in progress is a common strategy to maintain continuous work authorization.