Service Team Member Jobs at Ashley Furniture Industries with Visa Sponsorship
Ashley Furniture Industries hires Service Team Members across its manufacturing and distribution operations, with roles spanning production support, quality checks, and warehouse functions. The company has an established track record of sponsoring work visas for this function, making it a realistic target for international candidates in manufacturing.
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INTRODUCTION
We Don't Follow Trends, We Create Them. Make some serious Cash! For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
PURPOSE:
As a Sales Team Member, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
Responsibilities:
- Thrives in an environment that rewards for delivering world-class service and delighting our guests.
- Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
- Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
- Address customer concerns independently whenever possible.
- Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
- Support inventory management and loss prevention procedures, including participation in bi-annual inventory check.
- Meet and exceed sales goals, align to KPI’s and performance standards.
- Complete any additional tasks as assigned by management.
BASIC QUALIFICATIONS:
- Legally authorized to work in the US.
- At least 18 years old.
- Ability to lift, tug, and pull 25 lbs with or without accommodation.
- High school diploma or equivalent, preferred.
- 1 year customer service and/or sales experience, preferred.
- Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to.
- Conveys information in a way that inspires action.
- Gets excited by developing and sharing fresh ideas.
- Ability to work flexible hours, including weekends and holidays.
- Communicates information in a motivating manner that prompts action.
- Flourishes in an environment that values exceptional service and customer satisfaction.
- Maintain reliable attendance.
WHAT’S IN IT FOR YOU:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
- Extended health, dental benefits, and vision insurance.
- Employee Discount from 10% - 30%.
- Life/Disability Insurance.
- Flex Spending Account.
- 401K.
- Paid Time Off.
COMPENSATION:
The first two weeks of training are paid at an hourly rate of $16.90 to $16.90 per hour, at the minimum wage rate in the location where you work. After training the hourly rate remains the same and incentive eligibility begins. This position is eligible to earn bi-weekly and monthly incentives, as well as quarterly written sales bonus. Incentive rates range from 0.25% to 30% depending on products sold and written sales volume. The quarterly written sales bonus is based on total written sales volume and is reasonably expected to range from $0 to $3,500.00 based on fiscal quarter store and individual sales performance.
BENEFITS:
When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick Leave. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
Ashley Furniture is an equal opportunity employer.

INTRODUCTION
We Don't Follow Trends, We Create Them. Make some serious Cash! For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
PURPOSE:
As a Sales Team Member, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
Responsibilities:
- Thrives in an environment that rewards for delivering world-class service and delighting our guests.
- Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
- Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
- Address customer concerns independently whenever possible.
- Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
- Support inventory management and loss prevention procedures, including participation in bi-annual inventory check.
- Meet and exceed sales goals, align to KPI’s and performance standards.
- Complete any additional tasks as assigned by management.
BASIC QUALIFICATIONS:
- Legally authorized to work in the US.
- At least 18 years old.
- Ability to lift, tug, and pull 25 lbs with or without accommodation.
- High school diploma or equivalent, preferred.
- 1 year customer service and/or sales experience, preferred.
- Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to.
- Conveys information in a way that inspires action.
- Gets excited by developing and sharing fresh ideas.
- Ability to work flexible hours, including weekends and holidays.
- Communicates information in a motivating manner that prompts action.
- Flourishes in an environment that values exceptional service and customer satisfaction.
- Maintain reliable attendance.
WHAT’S IN IT FOR YOU:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
- Extended health, dental benefits, and vision insurance.
- Employee Discount from 10% - 30%.
- Life/Disability Insurance.
- Flex Spending Account.
- 401K.
- Paid Time Off.
COMPENSATION:
The first two weeks of training are paid at an hourly rate of $16.90 to $16.90 per hour, at the minimum wage rate in the location where you work. After training the hourly rate remains the same and incentive eligibility begins. This position is eligible to earn bi-weekly and monthly incentives, as well as quarterly written sales bonus. Incentive rates range from 0.25% to 30% depending on products sold and written sales volume. The quarterly written sales bonus is based on total written sales volume and is reasonably expected to range from $0 to $3,500.00 based on fiscal quarter store and individual sales performance.
BENEFITS:
When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick Leave. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
Ashley Furniture is an equal opportunity employer.
See all 105+ Service Team Member at Ashley Furniture Industries jobs
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Get Access To All JobsTips for Finding Service Team Member Jobs at Ashley Furniture Industries Jobs
Translate your manufacturing credentials early
Ashley operates large-scale production facilities, so document any certifications in quality control, forklift operation, or lean manufacturing before applying. USCIS reviewers and hiring managers both want to see credentials that map directly to production floor responsibilities.
Target Ashley's distribution and production hubs
Ashley fills Service Team Member roles most consistently at its Wisconsin, Mississippi, and Pennsylvania facilities. Focusing your application on these high-volume locations increases your chances of landing a role where sponsorship infrastructure is already in place.
Understand the H-1B cap timeline before applying
H-1B registrations open in March each year, with an October 1 start date if selected. Time your application cycle at Ashley so a hiring manager can initiate paperwork well before the registration window, avoiding a year-long delay.
Clarify PERM eligibility for EB-2 or EB-3 pathways
Ashley has sponsored Green Card petitions for manufacturing roles, which requires DOL's PERM labor certification. Ask directly during the offer stage whether the company runs PERM for Service Team Members, since not all facilities participate equally.
Verify your work authorization status through E-Verify
Ashley is enrolled in E-Verify, which cross-checks your Form I-9 details against federal databases. If you're transitioning from OPT or another status, confirm your documentation is current and consistent before your first day to avoid holds.
Browse open Service Team Member roles on Migrate Mate
Filtering by company and role type narrows your search to positions where sponsorship is active. Use Migrate Mate to identify current Service Team Member openings at Ashley and apply directly through the job listings curated for visa-sponsored roles.
Service Team Member at Ashley Furniture Industries jobs are hiring across the US. Find yours.
Find Service Team Member at Ashley Furniture Industries JobsFrequently Asked Questions
Does Ashley Furniture Industries sponsor H-1B visas for Service Team Members?
Yes, Ashley Furniture Industries has a history of sponsoring H-1B visas for Service Team Member roles within its manufacturing operations. Sponsorship is most common at its largest production and distribution facilities. If you're in active hiring conversations, ask the recruiter early whether the specific facility and role are eligible, since sponsorship decisions can vary by location and department.
How do I apply for Service Team Member jobs at Ashley Furniture Industries?
You can apply through Ashley's careers portal or browse open Service Team Member positions on Migrate Mate, which filters listings by visa sponsorship availability. When applying, highlight any hands-on manufacturing, warehouse, or production experience prominently. If you need sponsorship, note that in your application or during your initial recruiter screen so the right internal team is looped in from the start.
Which visa types does Ashley Furniture Industries commonly use for Service Team Members?
Ashley has sponsored both nonimmigrant visas, primarily H-1B, and employment-based immigrant visa pathways including EB-2 and EB-3 Green Cards for qualifying roles. Service Team Members in production or operations functions are most likely to be considered under EB-3, which covers skilled and unskilled workers. The H-1B route typically applies when the role meets USCIS specialty occupation criteria.
What qualifications or experience does Ashley Furniture Industries expect for Service Team Members?
Ashley generally looks for candidates with hands-on experience in manufacturing, warehouse operations, or production support. Familiarity with quality assurance processes, safety protocols, and equipment operation is valued. Certifications in lean manufacturing or material handling strengthen your profile. Roles vary by facility, so job descriptions at specific sites may emphasize different technical skills or physical requirements tied to that plant's production line.
How long does the visa sponsorship process take when joining Ashley Furniture Industries as a Service Team Member?
For H-1B sponsorship, the USCIS lottery registration happens in March, with employment starting no earlier than October 1 if selected, making the timeline roughly six to eight months from registration to start date. PERM-based Green Card sponsorship for EB-2 or EB-3 pathways can take one to three years depending on your country of birth and DOL processing backlogs. Aligning your offer timing with these windows is critical.
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