Service Team Member Jobs at Michaels Stores with Visa Sponsorship
Service Team Member roles at Michaels Stores span customer service, stocking, framing, and checkout functions across hundreds of retail locations nationwide. Michaels has a documented history of sponsoring work visas for this function, making it a realistic target for international candidates exploring retail career paths in the U.S.
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Get Access To All JobsINTRODUCTION
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
BASIC QUALIFICATIONS
- Retail and/or customer service experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
LOCATION
Store - S.DG-LA MESA, CA
COMPENSATION
- Total Base Pay Range For This Position: $16.90 - $19.70
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
INTRODUCTION
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
BASIC QUALIFICATIONS
- Retail and/or customer service experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
LOCATION
Store - S.DG-LA MESA, CA
COMPENSATION
- Total Base Pay Range For This Position: $16.90 - $19.70
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
See all 456+ Service Team Member at Michaels Stores jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Team Member at Michaels Stores roles.
Get Access To All JobsTips for Finding Service Team Member Jobs at Michaels Stores Jobs
Frame Your Retail Experience for U.S. Standards
Translate overseas retail or customer service experience into U.S.-friendly resume language before applying. Michaels hiring managers look for specific terms like inventory management, planogram execution, and point-of-sale systems, not just general retail background.
Confirm OPT or CPT Eligibility Before Applying
If you're on an F-1 visa, verify your OPT or CPT authorization is active and matches a qualifying retail or operations category before submitting applications. Michaels participates in E-Verify, so your work authorization must be ready to confirm at the offer stage.
Target High-Volume Michaels Markets Strategically
Michaels operates stores across major metro areas with consistent hiring demand. Focus your search on locations with open Service Team Member postings rather than cold-applying nationally, as sponsorship decisions are often driven by store-level and regional staffing needs.
Use Migrate Mate to Filter Verified Sponsorship Listings
Search for Service Team Member openings at Michaels specifically filtered by visa type on Migrate Mate. This saves time by surfacing only verified sponsorship-eligible postings rather than manually sorting through general retail job boards.
Ask HR Directly About Sponsorship Scope at Offer Stage
Once you receive an offer, ask HR whether sponsorship covers your specific visa category. Michaels has sponsored multiple visa types for this role, but TN and H-1B petitions involve different employer obligations, timelines, and USCIS filing requirements that affect your start date planning.
Build a PERM-Awareness Timeline If Targeting Permanent Residency
If Michaels extends an EB-2 or EB-3 offer, understand that PERM labor certification with DOL typically takes 12 to 18 months before an I-140 can be filed. Starting that conversation early in your employment helps set realistic expectations around Green Card timelines.
Service Team Member at Michaels Stores jobs are hiring across the US. Find yours.
Find Service Team Member at Michaels Stores JobsFrequently Asked Questions
Does Michaels Stores sponsor H-1B visas for Service Team Members?
Yes, Michaels Stores has a track record of sponsoring H-1B visas for Service Team Member roles. H-1B sponsorship for retail positions requires the role to qualify as a specialty occupation, which typically means the position involves duties tied to a specific degree field. Confirm the scope of sponsorship directly with Michaels HR during the offer stage, since eligibility can vary by role definition and store location.
How do I apply for Service Team Member jobs at Michaels Stores?
Applications for Service Team Member roles at Michaels Stores go through the Michaels careers portal, where you can filter by location and role type. If you need visa sponsorship, Migrate Mate lets you browse verified Michaels openings filtered by sponsorship eligibility so you can apply with confidence that the position is open to sponsored candidates before investing time in the application.
Which visa types does Michaels Stores commonly use for Service Team Member roles?
Michaels has sponsored Service Team Member roles across several visa categories, including H-1B, TN, F-1 OPT, F-1 CPT, and employment-based Green Card pathways like EB-2 and EB-3. F-1 OPT and CPT are common entry points for students already in the U.S., while TN applies to qualifying Canadian and Mexican nationals. H-1B and EB-based sponsorship are available for longer-term employment arrangements.
What qualifications does Michaels Stores look for in Service Team Member candidates?
Michaels typically looks for candidates with prior retail, customer service, or warehouse experience. Familiarity with inventory systems, planogram setup, and point-of-sale operations is an advantage. For visa-sponsored roles, having a degree that aligns with the job function strengthens your H-1B or EB petition. Reliable availability across weekends and seasonal peaks is also a practical expectation for this role.
How long does the visa sponsorship process take for a Michaels Service Team Member role?
Timeline depends on your visa type. F-1 OPT authorization can be in place within a few months if applied for promptly through your university's DSO. TN status for Canadian nationals can be processed at the border on the same day as your first entry. H-1B sponsorship follows USCIS cap-subject timelines, with standard processing taking three to five months and premium processing available for a 15-business-day adjudication window. PERM-based Green Card pathways add significantly more time.
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