Service Coordinator Jobs at Michaels Stores with Visa Sponsorship
Service Coordinator jobs at Michaels Stores sit at the intersection of retail operations and customer-facing coordination, requiring organized, detail-oriented professionals. Michaels has a track record of sponsoring international candidates for this function across multiple visa types, making it a realistic target for work-authorized job seekers.
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Get Access To All JobsINTRODUCTION
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
BASIC QUALIFICATIONS
- Retail and/or customer service experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Work Environment
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
LOCATION
Store - DC-CHEVY CHASE, DC
COMPENSATION
- Total Base Pay Range For This Position: $17.95 - $20.90
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
EEO STATEMENT
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.
INTRODUCTION
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
BASIC QUALIFICATIONS
- Retail and/or customer service experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Work Environment
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
LOCATION
Store - DC-CHEVY CHASE, DC
COMPENSATION
- Total Base Pay Range For This Position: $17.95 - $20.90
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
EEO STATEMENT
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.
See all 217+ Service Coordinator Jobs at Michaels Stores
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Coordinator Jobs at Michaels Stores.
Get Access To All JobsTips for Finding Service Coordinator Jobs at Michaels Stores
Frame Your Credentials for Specialty Occupation
H-1B eligibility requires your role to qualify as a specialty occupation. For a Service Coordinator position, document how your degree in business, operations, or a related field directly applies to the coordination and vendor management duties Michaels lists in job postings.
Target Michaels Stores Locations Strategically
Michaels operates a large retail footprint across the U.S., and Service Coordinator openings are concentrated in regions with higher store density. Research store clusters in Texas, California, and the Southeast, where hiring volume for this role tends to be highest.
Use Migrate Mate to Surface Active Openings
Service Coordinator roles at Michaels rotate frequently with seasonal hiring cycles. Use Migrate Mate to filter for currently open positions and identify which roles have active sponsorship history before you apply.
Prepare for a PERM-Eligible Green Card Path
Michaels has sponsored EB-2 and EB-3 Green Cards for eligible employees. If your Service Coordinator role involves specialized coordination duties, ask your hiring contact early whether PERM-based sponsorship is available after an initial nonimmigrant visa period.
Align Your OPT or CPT Timeline with Retail Hiring Cycles
Michaels hires on F-1 OPT and CPT for Service Coordinator roles, but retail hiring peaks in late summer and early fall ahead of the holiday season. Time your applications so your remaining OPT authorization covers the onboarding window plus at least six months of employment.
Clarify TN Eligibility Before Accepting an Offer
TN status is available to Canadian and Mexican nationals in qualifying professional categories. Confirm with the Michaels HR team that the specific Service Coordinator duties in your offer letter map cleanly to an accepted TN category before the company initiates any filing.
Frequently Asked Questions
Does Michaels Stores sponsor H-1B visas for Service Coordinators?
Yes, Michaels Stores has a history of sponsoring H-1B visas for Service Coordinator roles. The position typically needs to qualify as a specialty occupation requiring a bachelor's degree or equivalent in a relevant field such as business administration or supply chain management. Your degree field and the specific job duties in the offer letter both matter when USCIS evaluates the petition.
How do I apply for Service Coordinator jobs at Michaels Stores?
Applications go through Michaels Stores' careers portal. You can also find and track open Service Coordinator positions filtered by visa sponsorship eligibility on Migrate Mate, which surfaces active roles and helps you gauge sponsorship likelihood before you apply. Tailor your resume to the coordination and operational duties listed in each specific posting, as responsibilities vary by location and store format.
Which visa types does Michaels Stores commonly use for Service Coordinator roles?
Michaels Stores sponsors H-1B, TN visa, and F-1 OPT and CPT visas for Service Coordinator positions, and has also pursued EB-2 and EB-3 Green Card sponsorship through the PERM labor certification process for eligible employees. The right visa type depends on your citizenship, education, and career stage. TN visa is generally the fastest path for qualifying Canadian and Mexican nationals, while H-1B requires USCIS approval and is subject to the annual cap and lottery.
What qualifications does Michaels Stores expect for a Service Coordinator role?
Most Service Coordinator postings at Michaels expect a bachelor's degree in business, retail management, or a closely related field, combined with hands-on experience in retail operations, vendor coordination, or customer service management. Familiarity with inventory systems, scheduling tools, and cross-functional communication is frequently mentioned. For H-1B sponsorship specifically, your degree field needs to align with the core duties of the role as defined in the job description.
How long does the sponsorship process take for a Service Coordinator at Michaels Stores?
Timeline depends on the visa type. F-1 OPT is typically the fastest since work authorization is already in place. H-1B standard processing takes several months after USCIS receives the petition, though premium processing can bring that down to around 15 business days. PERM-based Green Card sponsorship involves DOL labor certification before USCIS filing and commonly takes one to two years from initiation to an approved immigrant petition.