Account Operations Manager Jobs at Michaels Stores with Visa Sponsorship
Account Operations Manager roles at Michaels Stores sit at the intersection of retail operations and vendor relationships, requiring strong organizational and cross-functional coordination skills. Michaels has a documented history of sponsoring work visas for operational and management functions, making it a realistic target for international candidates in retail operations.
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Get Access To All JobsINTRODUCTION
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
ROLE AND RESPONSIBILITIES
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
BASIC QUALIFICATIONS
- Retail management experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
INTRODUCTION
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
ROLE AND RESPONSIBILITIES
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
BASIC QUALIFICATIONS
- Retail management experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
See all 30+ Account Operations Manager at Michaels Stores jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Account Operations Manager at Michaels Stores roles.
Get Access To All JobsTips for Finding Account Operations Manager Jobs at Michaels Stores Jobs
Align your experience to retail vendor ops
Account Operations Manager roles at Michaels typically involve purchase order management, supplier coordination, and cross-departmental workflow. Tailor your resume to show measurable impact in those areas specifically, not just general operations or account management experience.
Verify Michaels uses E-Verify before applying
Michaels Stores participates in E-Verify, which is required for employers sponsoring H-1B and other work visas. Confirming this upfront tells you the HR team already has infrastructure in place to process your work authorization without starting from scratch.
Target corporate and Irving headquarters postings
Account Operations Manager positions at Michaels are typically corporate roles based out of Irving, Texas. Filtering your search to headquarters-level postings increases your odds of landing a role with a structured HR team experienced in visa petition filings.
Request sponsorship confirmation before the offer stage
Retail employers sometimes treat sponsorship as case-by-case even when they have a track record of filing. Ask your recruiter directly whether this specific role and team have been approved for H-1B sponsorship before investing time in later interview rounds.
Use Migrate Mate to surface open Account Operations Manager roles
Searching broadly misses roles that close fast. Use Migrate Mate to filter open Account Operations Manager positions at Michaels Stores that are flagged for visa sponsorship, so you can prioritize applications where sponsorship is already part of the hiring plan.
Build your case for specialty occupation classification
USCIS requires H-1B roles to qualify as specialty occupations needing at least a bachelor's degree in a specific field. For an Account Operations Manager role, tie your degree directly to supply chain, business operations, or retail management to strengthen the I-129 petition narrative.
Account Operations Manager at Michaels Stores jobs are hiring across the US. Find yours.
Find Account Operations Manager at Michaels Stores JobsFrequently Asked Questions
Does Michaels Stores sponsor H-1B visas for Account Operations Managers?
Yes, Michaels Stores has a track record of sponsoring H-1B visas for corporate operations and management roles. Account Operations Manager positions, which typically sit within the corporate headquarters structure, fall into the category of roles that have received sponsorship. That said, sponsorship decisions are made at the role and team level, so confirming directly with the recruiter early in the process is the right move.
How do I apply for Account Operations Manager jobs at Michaels Stores?
You can search and apply through Michaels Stores' careers portal, filtering for corporate or operations roles. For a more targeted approach, Migrate Mate aggregates open Account Operations Manager positions at Michaels that are flagged for visa sponsorship, letting you prioritize applications where sponsorship is part of the hiring plan rather than an afterthought.
Which visa types does Michaels Stores commonly use for Account Operations Manager roles?
H-1B is the most common path for Account Operations Manager roles at Michaels, suitable for candidates with a relevant bachelor's degree or higher. F-1 OPT and CPT are options for current students or recent graduates in their post-completion work authorization period. TN visas are available for Canadian and Mexican nationals in qualifying business or management occupations. Green Card sponsorship through EB-2 or EB-3 is possible after an initial work visa period.
What qualifications does Michaels Stores expect for Account Operations Manager roles?
Michaels typically looks for candidates with a bachelor's degree in business, supply chain, operations management, or a related field. Relevant experience in vendor coordination, purchase order management, or retail operations is expected. For H-1B eligibility, USCIS requires the role to qualify as a specialty occupation, so your degree should align directly with the job's core functions, not just general business administration.
How do I plan my timeline when pursuing H-1B sponsorship at Michaels Stores?
H-1B cap-subject petitions can only be filed once per year, with USCIS opening registration in March for an October 1 start date. If you receive an offer from Michaels outside that window, you may need to bridge using OPT, CPT, or a cap-exempt status. Building in at least six months of lead time before your current authorization expires gives both you and the employer enough runway to file without pressure.
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