COO Jobs at Michaels Stores with Visa Sponsorship
COO roles at Michaels Stores sit at the intersection of retail operations, supply chain execution, and large-scale store network management. Michaels has a track record of sponsoring international talent for senior operational leadership, making it a viable path for qualified candidates who need work authorization.
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Get Access To All JobsINTRODUCTION
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
Event Coordination
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client’s feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
- Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly check out experience.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customer on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
BASIC QUALIFICATIONS
- Energetic and enthusiastic personality.
- The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
- Must have excellent people skills.
- Must have experience working with children and children’s events.
- Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Must have organizational skills, interpersonal skills, and creative problem-solving skills.
- Retail and/or customer service experience required.
Physical Requirements
Work Environment
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
LOCATION
Store - ALTOONA, PA
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
INTRODUCTION
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
Event Coordination
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Adjust plans and events based on client’s feedback and needs.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
- Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly check out experience.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customer on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in the truck unload, stocking and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
- Cross trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
BASIC QUALIFICATIONS
- Energetic and enthusiastic personality.
- The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
- Must have excellent people skills.
- Must have experience working with children and children’s events.
- Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Must have organizational skills, interpersonal skills, and creative problem-solving skills.
- Retail and/or customer service experience required.
Physical Requirements
Work Environment
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
LOCATION
Store - ALTOONA, PA
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
See all 71+ COO at Michaels Stores jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new COO at Michaels Stores roles.
Get Access To All JobsTips for Finding COO Jobs at Michaels Stores Jobs
Align your experience with retail operations scale
Michaels operates hundreds of stores across North America, so COO candidates need documented experience managing multi-site retail operations. Frame your resume around supply chain oversight, store network performance, and P&L responsibility at comparable scale before you apply.
Verify your visa category matches COO sponsorship
Michaels sponsors H-1B, TN, and Green Card pathways for senior roles. COO positions typically qualify as specialty occupations under H-1B rules, but confirm your degree field aligns with operations or business management to avoid a USCIS specialty occupation challenge.
Target the Irving, Texas headquarters directly
Most COO-level openings at Michaels are based at or tied to their Irving, TX corporate headquarters. Focus your outreach on that location and connect with their talent acquisition team for corporate leadership roles rather than field or regional positions.
Prepare for PERM early if pursuing a Green Card
Michaels sponsors EB-2 and EB-3 pathways, which require PERM labor certification through DOL before petition filing. For a COO role, PERM can take 12 to 18 months or longer. Start that conversation with the hiring team during the offer stage, not after onboarding.
Use Migrate Mate to identify active COO openings
Retailer hiring cycles for C-suite roles are unpredictable. Use Migrate Mate to filter for COO positions at Michaels Stores that include visa sponsorship, so you're applying to roles where authorization is already confirmed rather than negotiating it after an offer.
Address nonimmigrant intent clearly for TN candidates
Canadian and Mexican nationals applying on a TN visa need to demonstrate the role qualifies under USMCA professional categories. COO roles can qualify under management consultant or related classifications, but your offer letter language and job duties description need to reflect that precisely.
COO at Michaels Stores jobs are hiring across the US. Find yours.
Find COO at Michaels Stores JobsFrequently Asked Questions
Does Michaels Stores sponsor H-1B visas for COOs?
Yes, Michaels Stores sponsors H-1B visas for COO and other senior corporate roles. COO positions generally qualify as specialty occupations under H-1B requirements because they demand a bachelor's degree or higher in a relevant field such as business administration, operations management, or supply chain. Your offer letter and job duties documentation will need to clearly reflect that degree-level requirement to satisfy USCIS review.
How do I apply for COO jobs at Michaels Stores?
Applications for COO roles at Michaels Stores go through their corporate careers portal, typically filtered under corporate or executive positions tied to their Irving, TX headquarters. You can also find open COO positions at Michaels that include visa sponsorship on Migrate Mate, which filters listings specifically for candidates who need work authorization. Tailoring your application to highlight multi-site retail operations experience strengthens your candidacy significantly.
Which visa types does Michaels Stores commonly use for COO roles?
Michaels sponsors H-1B visas for specialty occupation roles like COO, as well as TN visas for Canadian and Mexican nationals under USMCA. For candidates pursuing permanent residence, they support EB-2 and EB-3 Green Card pathways, which involve PERM labor certification through the DOL. F-1 OPT and CPT are less common at the COO level but may apply during transitions from earlier career stages.
What qualifications does Michaels Stores expect for a COO role?
Michaels typically expects COO candidates to bring deep experience managing large-scale retail operations, including multi-site store networks, supply chain systems, and cross-functional leadership. A bachelor's degree in business, operations, or a related field is generally the minimum academic requirement, with an MBA viewed favorably. Prior experience at a comparable retailer in a VP or SVP of Operations capacity is a strong baseline before stepping into a COO-level discussion.
How long does the visa sponsorship process take for a COO position at Michaels Stores?
For an H-1B, USCIS standard processing runs three to five months after filing, though premium processing can reduce that to roughly 15 business days. TN status for Canadians can be obtained at the border in a single day with the right documentation. If you're pursuing a Green Card through PERM, factor in 12 to 24 months for labor certification before the EB-2 or EB-3 petition is even filed, so those conversations should start early in the offer process.
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