Customer Specialist Jobs at Molina Healthcare with Visa Sponsorship
Customer Specialist roles at Molina Healthcare sit at the intersection of healthcare operations and member services, handling Medicaid and Medicare plan support across a large national network. Molina has a consistent track record of sponsoring international talent for this function across multiple visa categories.
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Get Access To All JobsINTRODUCTION
Bilingual Highly Desired - Hindi, Bengali, Urdu and/or Arabic
Are you passionate about serving others? Do you have established relationships within the community?
Come join our growing Community Engagement team at Molina Healthcare!
Community Outreach and Engagement is more than just participating in events - at Molina, we focus on making an impact on people’s lives!
This role involves working with a wide variety of community partners to grow Molina’s membership and improve the health and well-being of the Community. Our Specialists work collaboratively with our sales team and across Molina and with each other’s regions. You will be responsible for managing events and community relationships in Brooklyn and surrounding counties. You will be in the field engaging with CBO’s (Community Based Organizations) 50% or more of the time (Molina reimburses mileage).
This position offers great flexibility and allows for you to manage your territory and schedule to meet business needs. Molina’s leadership team leads with empowering you to do what you love best by helping others.
Candidates for this position must live in or near Queens and have a reliable vehicle
KNOWLEDGE/SKILLS/ABILITIES
- Responsible for achieving established goals improving Molina’s enrollment growth objectives encompassing Medicaid programs. Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.
- Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan's overall “choice” rate. Works collaboratively with other key departments to increase the Medicaid assignment percentage for Molina.
- Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building membership for Medicaid and related programs. Effectively moves relationships through the “enrollment” pipeline.
- Responsible for achieving monthly, quarterly, and annual enrollment goals, and growth and choice targets, as established by management.
- Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
- Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services. Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
- Viewed as a “subject matter expert” (SME) by community and influencers on the health care delivery system and wellness topics.
- Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
- Assists with all incoming calls and assist perspective members or members with health access related questions.
- Identify partnerships with key sponsorship opportunities and provide justification to determine Molina's participation.
- Identify and promote Molina's programs out in the community and creates opportunities for employees to participate.
- Responsible for managing their own daily schedule in alignment with department goals and initiatives as assigned by regions.
- Key in the development of SMART goals and provide input on department priorities.
JOB QUALIFICATIONS
Required Education: Bachelor’s Degree or equivalent, job-related experience.
Preferred Education: Bachelor’s Degree in Marketing or related discipline.
Required Experience:
- Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
- Demonstrated exceptional networking and negotiations skills.
- Demonstrated strong public speaking and presentations skills.
- Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
- Must be able to attend public events in outdoor venues in all weather conditions.
- Must be able to sit and stand for long periods.
- Must be able to drive up to 3 hours to attend events. Must be able to lift 30 pounds.
Required License, Certification, Association:
- Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.
Preferred Experience:
- Solid understanding of Health Care Markets, primarily Medicaid.
- Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
- 5 years of outreach experience serving low-income populations.
- 3 - 5 years project management experience, preferably in a health care or outreach setting.
- Experience presenting to influencer and low-income audiences.
- Experience in sales or marketing techniques.
- Fluency in a second language highly desirable.
Preferred License, Certification, Association:
- Active Life & Health Insurance
- Market Place Certified
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
COMPENSATION
- Pay Range: $18.04 - $42.2 / HOURLY
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
INTRODUCTION
Bilingual Highly Desired - Hindi, Bengali, Urdu and/or Arabic
Are you passionate about serving others? Do you have established relationships within the community?
Come join our growing Community Engagement team at Molina Healthcare!
Community Outreach and Engagement is more than just participating in events - at Molina, we focus on making an impact on people’s lives!
This role involves working with a wide variety of community partners to grow Molina’s membership and improve the health and well-being of the Community. Our Specialists work collaboratively with our sales team and across Molina and with each other’s regions. You will be responsible for managing events and community relationships in Brooklyn and surrounding counties. You will be in the field engaging with CBO’s (Community Based Organizations) 50% or more of the time (Molina reimburses mileage).
This position offers great flexibility and allows for you to manage your territory and schedule to meet business needs. Molina’s leadership team leads with empowering you to do what you love best by helping others.
Candidates for this position must live in or near Queens and have a reliable vehicle
KNOWLEDGE/SKILLS/ABILITIES
- Responsible for achieving established goals improving Molina’s enrollment growth objectives encompassing Medicaid programs. Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.
- Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan's overall “choice” rate. Works collaboratively with other key departments to increase the Medicaid assignment percentage for Molina.
- Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building membership for Medicaid and related programs. Effectively moves relationships through the “enrollment” pipeline.
- Responsible for achieving monthly, quarterly, and annual enrollment goals, and growth and choice targets, as established by management.
- Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
- Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services. Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
- Viewed as a “subject matter expert” (SME) by community and influencers on the health care delivery system and wellness topics.
- Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
- Assists with all incoming calls and assist perspective members or members with health access related questions.
- Identify partnerships with key sponsorship opportunities and provide justification to determine Molina's participation.
- Identify and promote Molina's programs out in the community and creates opportunities for employees to participate.
- Responsible for managing their own daily schedule in alignment with department goals and initiatives as assigned by regions.
- Key in the development of SMART goals and provide input on department priorities.
JOB QUALIFICATIONS
Required Education: Bachelor’s Degree or equivalent, job-related experience.
Preferred Education: Bachelor’s Degree in Marketing or related discipline.
Required Experience:
- Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
- Demonstrated exceptional networking and negotiations skills.
- Demonstrated strong public speaking and presentations skills.
- Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
- Must be able to attend public events in outdoor venues in all weather conditions.
- Must be able to sit and stand for long periods.
- Must be able to drive up to 3 hours to attend events. Must be able to lift 30 pounds.
Required License, Certification, Association:
- Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.
Preferred Experience:
- Solid understanding of Health Care Markets, primarily Medicaid.
- Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
- 5 years of outreach experience serving low-income populations.
- 3 - 5 years project management experience, preferably in a health care or outreach setting.
- Experience presenting to influencer and low-income audiences.
- Experience in sales or marketing techniques.
- Fluency in a second language highly desirable.
Preferred License, Certification, Association:
- Active Life & Health Insurance
- Market Place Certified
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
COMPENSATION
- Pay Range: $18.04 - $42.2 / HOURLY
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
See all 61+ Customer Specialist at Molina Healthcare jobs
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Get Access To All JobsTips for Finding Customer Specialist Jobs at Molina Healthcare Jobs
Align Your Resume to Managed Care Language
Molina serves Medicaid and Medicare populations, so frame your customer service experience around healthcare plan navigation, member eligibility, or claims resolution. Generic call-center experience reads weaker than experience tied to health plan operations.
Ask Directly About the H-1B Filing Timeline
If an offer comes in January through March, ask whether Molina plans to file under the April cap-subject lottery or has cap-exempt facility options. Some of their healthcare contracts involve nonprofit or government-affiliated sites that qualify for cap-exempt status.
Prepare PERM Documentation Early for EB Pathways
Molina sponsors EB-2 and EB-3 Green Cards, but PERM labor certification through DOL requires documented recruitment efforts. Request clarity on their internal immigration counsel process before accepting an offer so you understand the expected timeline.
Use Migrate Mate to Filter Verified Sponsor Roles
Customer Specialist openings at Molina rotate frequently across states. Use Migrate Mate to surface active listings filtered by visa type so you apply to roles where sponsorship is already confirmed, not roles where you have to negotiate it later.
Customer Specialist at Molina Healthcare jobs are hiring across the US. Find yours.
Find Customer Specialist at Molina Healthcare JobsFrequently Asked Questions
Does Molina Healthcare sponsor H-1B visas for Customer Specialists?
Yes, Molina Healthcare sponsors H-1B visas for Customer Specialist roles. Because this is a cap-subject visa, timing matters significantly. If you receive an offer between January and March, your employer needs to file by the April USCIS registration window. Offers made later in the year typically carry over to the following fiscal year cycle, so confirm the filing plan upfront.
How do I apply for Customer Specialist jobs at Molina Healthcare?
Applications go through Molina Healthcare's careers portal, where you can filter by role type and location. Roles turn over frequently across their Medicaid and Medicare programs. Migrate Mate is a reliable way to track verified Customer Specialist openings at Molina that include visa sponsorship, so you can apply directly to listings where immigration support is already confirmed.
Which visa types does Molina Healthcare commonly sponsor for Customer Specialists?
Molina sponsors H-1B, TN, F-1 OPT, F-1 CPT, and EB-2 or EB-3 Green Card pathways for this role. F-1 OPT is common for recent graduates entering member services, while H-1B and TN are more typical for ongoing employment. The TN visa applies to Canadian and Mexican nationals working in qualifying professional categories.
What qualifications does Molina Healthcare expect for Customer Specialist roles?
Most Customer Specialist postings require experience in healthcare customer service, member support, or health plan operations. Familiarity with Medicaid or Medicare populations is a practical advantage given Molina's core business. Bilingual fluency, particularly Spanish, is frequently listed as preferred given the demographics of the member populations Molina serves across its state contracts.
How long does the visa sponsorship process take for a Customer Specialist offer at Molina Healthcare?
For H-1B, expect a minimum of six to nine months from offer to work authorization if you are entering the cap lottery. TN visas for Canadian nationals can be processed at the border in a single day. F-1 OPT authorization depends on your school's DSO processing time, typically three to five months before your program end date. Confirm timelines with Molina's HR team at the offer stage.
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