Patient Service Specialist Jobs at Molina Healthcare with Visa Sponsorship
Patient Service Specialist roles at Molina Healthcare sit at the front line of managed care operations, handling member enrollment, benefits navigation, and care coordination. Molina has a documented history of sponsoring work visas for this function, making it a realistic target for international candidates in healthcare support.
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Get Access To All JobsJOB SUMMARY
Provides support for long-term care screening processes and coordination for older adults and adults with physical or intellectual disabilities. Contributes to overarching strategy to provide quality and cost-effective member care.
ESSENTIAL JOB DUTIES
- Schedules appointments with members to complete home based long-term care functional screen (LTCFS) assessments.
- Uses the Wisconsin LTCFS to gather information about member functional abilities, health status, and personal/professional supports.
- Completes the LTCFS in a collaborative manner with the member, family, other member supports, and the member interdisciplinary care team (ICT).
- Coordinates with member ICT to ensure new enrollment, annual, and change in member condition screens are completed.
- Ensures consistency between data gathered during the functional assessment and member-specific data contained in the member record.
- Uses spreadsheets to track and ensure adherence to LTCFS timeframes.
- Submits timely, accurate, and complete documentation in accordance with established guidelines and processes.
- Attends meetings and training as needed or required to maintain knowledge of agency processes, the LTCFS tool, and/or any changes to process or the screening tool resulting from new state directives.
- Participates in quality assurance activities that ensure competence including regular auditing of completed work.
- Maintains LTCFS certification by completing and passing Wisconsin continuing skills testing (CST).
- Applies professional judgment in documentation - demonstrating respect for members and maintaining screen integrity when completing assessments.
- Local travel may be required (based upon state/contractual requirements).
REQUIRED QUALIFICATIONS
- At least 1 year experience in health care supporting adults with physical/intellectual disabilities or the frail elderly, or equivalent combination of relevant education and experience.
- Long-term functional screening (LTCFS) certification.
- A bachelor’s degree in a social work, human services or health-related field, or Registered Nurse (RN) may be required for certain states (dependent upon state/contractual requirements). If licensed, license must be active and unrestricted.
- Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
- Ability to support staff professional development, meet performance quotas and balance team dynamics and independent responsibilities.
- Experience with data management, project coordination, and training.
- Ability to explain and teach complex and detailed material in group and individual settings.
- Excellent verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
PREFERRED QUALIFICATIONS
- Current or former certification to conduct/administer adult long-term care functional screening (LTCFS) in the state of Wisconsin.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
JOB SUMMARY
Provides support for long-term care screening processes and coordination for older adults and adults with physical or intellectual disabilities. Contributes to overarching strategy to provide quality and cost-effective member care.
ESSENTIAL JOB DUTIES
- Schedules appointments with members to complete home based long-term care functional screen (LTCFS) assessments.
- Uses the Wisconsin LTCFS to gather information about member functional abilities, health status, and personal/professional supports.
- Completes the LTCFS in a collaborative manner with the member, family, other member supports, and the member interdisciplinary care team (ICT).
- Coordinates with member ICT to ensure new enrollment, annual, and change in member condition screens are completed.
- Ensures consistency between data gathered during the functional assessment and member-specific data contained in the member record.
- Uses spreadsheets to track and ensure adherence to LTCFS timeframes.
- Submits timely, accurate, and complete documentation in accordance with established guidelines and processes.
- Attends meetings and training as needed or required to maintain knowledge of agency processes, the LTCFS tool, and/or any changes to process or the screening tool resulting from new state directives.
- Participates in quality assurance activities that ensure competence including regular auditing of completed work.
- Maintains LTCFS certification by completing and passing Wisconsin continuing skills testing (CST).
- Applies professional judgment in documentation - demonstrating respect for members and maintaining screen integrity when completing assessments.
- Local travel may be required (based upon state/contractual requirements).
REQUIRED QUALIFICATIONS
- At least 1 year experience in health care supporting adults with physical/intellectual disabilities or the frail elderly, or equivalent combination of relevant education and experience.
- Long-term functional screening (LTCFS) certification.
- A bachelor’s degree in a social work, human services or health-related field, or Registered Nurse (RN) may be required for certain states (dependent upon state/contractual requirements). If licensed, license must be active and unrestricted.
- Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
- Ability to support staff professional development, meet performance quotas and balance team dynamics and independent responsibilities.
- Experience with data management, project coordination, and training.
- Ability to explain and teach complex and detailed material in group and individual settings.
- Excellent verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
PREFERRED QUALIFICATIONS
- Current or former certification to conduct/administer adult long-term care functional screening (LTCFS) in the state of Wisconsin.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
See all 26+ Patient Service Specialist at Molina Healthcare jobs
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Get Access To All JobsTips for Finding Patient Service Specialist Jobs at Molina Healthcare Jobs
Certify Your Healthcare Credentials Before Applying
Molina operates across Medicaid, Medicare, and Marketplace plans, so certifications like CPHQ or a Medical Administrative Assistant credential signal direct readiness. Having these verified and documented before you apply removes friction from any later sponsorship conversation.
Target Molina's State-Specific Medicaid Contracts
Molina staffs Patient Service Specialists by state contract, not by a single national pipeline. Search by state where Molina holds active Medicaid managed care contracts, as those markets have the most consistent open headcount and sponsorship activity for this role.
Use Migrate Mate to Filter Sponsor-Confirmed Openings
Not every Patient Service Specialist posting at Molina is tied to active sponsorship capacity. Use Migrate Mate to surface only the roles where Molina has a confirmed visa sponsorship track record, so you spend time on applications that can actually move forward.
Clarify OPT or TN Eligibility in Your Application
If you're on F-1 OPT or qualify for TN status, state it upfront when applying. Healthcare operations roles like this one can qualify under TN's medical technologist categories, and Molina's recruiting team needs to route your file to the right internal contact from the start.
Align Your Offer Letter to DOL Prevailing Wage Standards
Before signing an offer, cross-check the proposed salary against the DOL prevailing wage for Patient Service Specialist roles in that specific state. If the wage is below the prevailing rate, the Labor Condition Application required for H-1B sponsorship cannot be certified.
Request a PERM Timeline Discussion Before Your Start Date
If you're targeting Green Card sponsorship through EB-2 or EB-3, ask Molina's HR team early whether they initiate PERM recruitment concurrently with onboarding or only after a waiting period. The PERM process can take 12 to 18 months or longer before USCIS even receives the petition.
Patient Service Specialist at Molina Healthcare jobs are hiring across the US. Find yours.
Find Patient Service Specialist at Molina Healthcare JobsFrequently Asked Questions
Does Molina Healthcare sponsor H-1B visas for Patient Service Specialists?
Yes, Molina Healthcare has a track record of H-1B sponsorship for Patient Service Specialist roles. Sponsorship availability depends on the specific position, the state market, and whether the role meets USCIS specialty occupation criteria. Candidates should confirm sponsorship intent directly with Molina's recruiter during the initial screening call, before investing time in multi-round interviews.
How do I apply for Patient Service Specialist jobs at Molina Healthcare?
Applications go through Molina Healthcare's careers portal, where roles are posted by state and line of business. For international candidates, Migrate Mate filters Patient Service Specialist openings specifically where Molina has demonstrated visa sponsorship activity, helping you prioritize the applications most likely to result in a sponsorship offer rather than applying to every open listing.
Which visa types does Molina Healthcare commonly use for Patient Service Specialist roles?
Molina has sponsored H-1B visas and supported F-1 OPT and CPT for Patient Service Specialist positions. TN status is also viable for Canadian and Mexican nationals if the role maps to a qualifying USMCA occupation category. For longer-term pathways, Molina has initiated EB-2 and EB-3 Green Card sponsorship for employees in this function who meet the relevant experience thresholds.
What qualifications does Molina Healthcare expect for Patient Service Specialist positions?
Most Patient Service Specialist roles at Molina require at least a high school diploma or GED, though associate or bachelor's degrees in health administration or a related field strengthen your profile. Direct experience in managed care, Medicaid member services, or medical call center environments is heavily weighted. Bilingual ability in Spanish is frequently listed as preferred, particularly for state contracts serving high-density Hispanic populations.
How do I understand the visa sponsorship timeline for a Patient Service Specialist role at Molina?
Timeline depends on visa type. F-1 OPT can begin on your employment start date if your EAD is already approved. H-1B sponsorship requires filing with USCIS during the annual cap window, with an October 1 start date at the earliest. PERM-based Green Card cases add 12 to 24 months before USCIS adjudication even begins. Confirm which pathway Molina intends to use before accepting an offer.
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