Patient Service Specialist Jobs at INTEGRIS Health with Visa Sponsorship
Patient Service Specialist jobs at INTEGRIS Health sit at the front line of patient care coordination across Oklahoma's largest not-for-profit health system. INTEGRIS has a consistent track record of sponsoring foreign national workers in healthcare support functions, making it a realistic target for H-1B visa and employment-based Green Card seekers.
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Get Access To All JobsINTRODUCTION
Join our team as a Daytime, Full-Time, Patient Services Representative, at INTEGRIS Health Cardiovascular Physicians Registration, in Edmond, OK.
The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling.
This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
ROLE AND RESPONSIBILITIES
The Patient Services Representative responsibilities include, but are not limited to, the following:
- Responsible for receiving and/or dispatching incoming phone calls
- Collects payments for copays and deductibles
- Makes financial arrangements for patients
- Performs check in and out duties accurately and timely
- Makes appointments for visits and, if an emergency, informs a clinical employee or provider
- Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.
- Accurately enters patient demographics into the practice management system
- Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
- Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
- Manages large call volume while maintaining excellent telephone etiquette
- Organizes workflow to meet patient needs in a timely manner
Reports to Office Manager/Supervisor.
Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
BASIC QUALIFICATIONS
Experience:
- 6 months customer service experience
PREFERRED QUALIFICATIONS
Experience:
- 1-year clerical experience
- Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding
- 6 months telephone customer service experience
INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Get to Know Your Team
- INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
- Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
- Take the first step toward growing your career by joining us.
INTRODUCTION
Join our team as a Daytime, Full-Time, Patient Services Representative, at INTEGRIS Health Cardiovascular Physicians Registration, in Edmond, OK.
The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling.
This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
ROLE AND RESPONSIBILITIES
The Patient Services Representative responsibilities include, but are not limited to, the following:
- Responsible for receiving and/or dispatching incoming phone calls
- Collects payments for copays and deductibles
- Makes financial arrangements for patients
- Performs check in and out duties accurately and timely
- Makes appointments for visits and, if an emergency, informs a clinical employee or provider
- Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.
- Accurately enters patient demographics into the practice management system
- Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
- Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
- Manages large call volume while maintaining excellent telephone etiquette
- Organizes workflow to meet patient needs in a timely manner
Reports to Office Manager/Supervisor.
Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
BASIC QUALIFICATIONS
Experience:
- 6 months customer service experience
PREFERRED QUALIFICATIONS
Experience:
- 1-year clerical experience
- Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding
- 6 months telephone customer service experience
INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Get to Know Your Team
- INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
- Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
- Take the first step toward growing your career by joining us.
See all Patient Service Specialist Jobs at INTEGRIS Health
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist Jobs at INTEGRIS Health.
Get Access To All JobsTips for Finding Patient Service Specialist Jobs at INTEGRIS Health
Translate your credentials into U.S. healthcare terminology
Healthcare support credentials earned outside the U.S. need to map clearly to Patient Service Specialist competencies like patient intake, insurance verification, and EHR navigation. Get a credential evaluation from a NACES-approved agency before you apply.
Target INTEGRIS facilities with high patient volume
INTEGRIS operates hospitals, specialty clinics, and urgent care centers across Oklahoma. Facilities with higher patient throughput tend to have more open Patient Service Specialist positions and more consistent hiring cycles, improving your odds of landing an interview.
Clarify sponsorship intent during the offer conversation
Healthcare employers sometimes assume administrative roles attract only local candidates. Raise your H-1B or Green Card sponsorship requirement directly after receiving a verbal offer, before HR drafts paperwork, so there are no late-stage surprises for either side.
Understand the PERM timeline for EB-2 and EB-3 pathways
If INTEGRIS pursues a Green Card for you, PERM labor certification through the DOL typically takes 12 to 18 months before USCIS even begins adjudicating the immigrant petition. Factor this into your status planning, especially if you're on a time-limited visa.
Browse open Patient Service Specialist roles using Migrate Mate
INTEGRIS posts Patient Service Specialist openings across multiple Oklahoma locations. Use Migrate Mate to filter specifically for INTEGRIS Health roles that align with visa sponsorship, so you're only applying to positions where sponsorship is a realistic outcome.
Prepare for E-Verify compliance in your onboarding paperwork
INTEGRIS Health participates in E-Verify, meaning your work authorization will be confirmed electronically during onboarding. Have your visa documentation, I-94 admission record, and any Employment Authorization Documents organized and ready before your start date.
Frequently Asked Questions
Does INTEGRIS Health sponsor H-1B visas for Patient Service Specialists?
Yes. INTEGRIS Health has an established record of sponsoring H-1B visas for workers in healthcare support roles, including Patient Service Specialists. Because these roles involve specialty-level administrative and clinical coordination functions, they can qualify under the H-1B specialty occupation standard. Confirm sponsorship availability with the recruiter early in your conversation, as individual hiring managers may not control that decision.
Which visa types are commonly used for Patient Service Specialist roles at INTEGRIS Health?
H-1B is the most common nonimmigrant visa for Patient Service Specialists at INTEGRIS, particularly for candidates with degrees in health administration, healthcare management, or a related field. For longer-term pathways, INTEGRIS has also pursued EB-2 and EB-3 Green Card sponsorship through PERM labor certification, making both temporary and permanent residency options viable depending on your qualifications and the role's requirements.
What qualifications or experience does INTEGRIS Health expect for Patient Service Specialist roles?
INTEGRIS typically looks for candidates with experience in patient registration, medical billing, insurance verification, or front-desk clinical coordination. Familiarity with electronic health record systems is a strong advantage. A bachelor's degree in healthcare administration or a related field strengthens your profile for sponsorship-eligible roles, since USCIS requires a specialty occupation connection between your degree and the position.
How do I apply for Patient Service Specialist jobs at INTEGRIS Health?
You can find and apply for Patient Service Specialist openings at INTEGRIS Health through Migrate Mate, which surfaces roles where visa sponsorship is a realistic option. Once you identify a relevant posting, apply directly and flag your sponsorship requirement in your cover letter or early in the recruiter screening call. INTEGRIS uses E-Verify, so have your work authorization documents ready before onboarding begins.
How do I plan my visa timeline when targeting a Patient Service Specialist offer at INTEGRIS Health?
If you're targeting an H-1B, USCIS requires the petition to be filed before your intended start date, with cap-subject filings only accepted in April for an October 1 start. If INTEGRIS moves forward with a Green Card through PERM, expect at least 12 to 18 months for DOL processing alone. Aligning your current visa expiration with these timelines early avoids gaps in your work authorization.