Patient Service Specialist Jobs at INTEGRIS Health with Visa Sponsorship
Patient Service Specialist jobs at INTEGRIS Health sit at the front line of patient care coordination across Oklahoma's largest not-for-profit health system. INTEGRIS has a consistent track record of sponsoring foreign national workers in healthcare support functions, making it a realistic target for H-1B visa and employment-based Green Card seekers.
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Get Access To All JobsINTRODUCTION
Get to Know Your Team
INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
Take the first step toward growing your career by joining us.
ROLE AND RESPONSIBILITIES
The Patient Food Service Representative is responsible for the clerical processing of all diet orders, nourishment orders, diet instructions, consults, menu distribution and pick up, and assisting patients with menu selections. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires. INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
The Patient Food Service Representative responsibilities include, but are not limited to, the following:
- Utilizes software to update and modify patient menus prior to meals, update patient meal preferences, tally menu items for production areas, and process all computer diet order requests in a timely manner
- Answers telephones, transcribes messages, and processes information upon receipt
- Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
- Maintains the privacy, safety and dignity of patients by observing confidentiality and by adhering to safety and sanitation standards
- Provides excellent customer service and maintains a positive attitude towards patients, hospital staff and visitors
- Must be able to work under stress when confronted with situations in which work speed can make or break aspects of the job
- May assist patients in making menu selections according to their diet order
- May deliver trays and if so, must focus on presentation of patient trays, meal accuracy, and meal temperature. Ensures timely delivery of trays
- Responsible for patient satisfaction during the shift for the assigned floors
- May deliver patient trays and if so, is responsible for patient safety when delivering trays
- Delivers the correct tray to the correct patient using two patient identifiers. Reports to leader as assigned
- This position may have additional or varied physical demand and/or respiratory fit test requirements
- Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information
- Hazards and adverse working conditions are minimal if standard precautions are used when necessary
BASIC QUALIFICATIONS
- Previous customer service and/or call center experience helpful
- 6 months experience in hospital food service, as a diet clerk, or in a related field, preferred
- Education towards a 4-year degree or an Associate's degree in Nutrition/Dietetics or completion of a Certified Dietary Manager program may be substituted for experience
- Demonstrates interpersonal and communication skills, both written and verbal
- Requires strong organization skills, accuracy, and attention to detail
- Working knowledge of web-based software; ability to adapt to changes in software programs
- Typing 20 wpm
- Must be able to effectively communicate in English
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
INTRODUCTION
Get to Know Your Team
INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
Take the first step toward growing your career by joining us.
ROLE AND RESPONSIBILITIES
The Patient Food Service Representative is responsible for the clerical processing of all diet orders, nourishment orders, diet instructions, consults, menu distribution and pick up, and assisting patients with menu selections. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires. INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
The Patient Food Service Representative responsibilities include, but are not limited to, the following:
- Utilizes software to update and modify patient menus prior to meals, update patient meal preferences, tally menu items for production areas, and process all computer diet order requests in a timely manner
- Answers telephones, transcribes messages, and processes information upon receipt
- Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
- Maintains the privacy, safety and dignity of patients by observing confidentiality and by adhering to safety and sanitation standards
- Provides excellent customer service and maintains a positive attitude towards patients, hospital staff and visitors
- Must be able to work under stress when confronted with situations in which work speed can make or break aspects of the job
- May assist patients in making menu selections according to their diet order
- May deliver trays and if so, must focus on presentation of patient trays, meal accuracy, and meal temperature. Ensures timely delivery of trays
- Responsible for patient satisfaction during the shift for the assigned floors
- May deliver patient trays and if so, is responsible for patient safety when delivering trays
- Delivers the correct tray to the correct patient using two patient identifiers. Reports to leader as assigned
- This position may have additional or varied physical demand and/or respiratory fit test requirements
- Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information
- Hazards and adverse working conditions are minimal if standard precautions are used when necessary
BASIC QUALIFICATIONS
- Previous customer service and/or call center experience helpful
- 6 months experience in hospital food service, as a diet clerk, or in a related field, preferred
- Education towards a 4-year degree or an Associate's degree in Nutrition/Dietetics or completion of a Certified Dietary Manager program may be substituted for experience
- Demonstrates interpersonal and communication skills, both written and verbal
- Requires strong organization skills, accuracy, and attention to detail
- Working knowledge of web-based software; ability to adapt to changes in software programs
- Typing 20 wpm
- Must be able to effectively communicate in English
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
See all Patient Service Specialist Jobs at INTEGRIS Health
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist Jobs at INTEGRIS Health.
Get Access To All JobsTips for Finding Patient Service Specialist Jobs at INTEGRIS Health
Translate your credentials into U.S. healthcare terminology
Healthcare support credentials earned outside the U.S. need to map clearly to Patient Service Specialist competencies like patient intake, insurance verification, and EHR navigation. Get a credential evaluation from a NACES-approved agency before you apply.
Target INTEGRIS facilities with high patient volume
INTEGRIS operates hospitals, specialty clinics, and urgent care centers across Oklahoma. Facilities with higher patient throughput tend to have more open Patient Service Specialist positions and more consistent hiring cycles, improving your odds of landing an interview.
Clarify sponsorship intent during the offer conversation
Healthcare employers sometimes assume administrative roles attract only local candidates. Raise your H-1B or Green Card sponsorship requirement directly after receiving a verbal offer, before HR drafts paperwork, so there are no late-stage surprises for either side.
Understand the PERM timeline for EB-2 and EB-3 pathways
If INTEGRIS pursues a Green Card for you, PERM labor certification through the DOL typically takes 12 to 18 months before USCIS even begins adjudicating the immigrant petition. Factor this into your status planning, especially if you're on a time-limited visa.
Browse open Patient Service Specialist roles using Migrate Mate
INTEGRIS posts Patient Service Specialist openings across multiple Oklahoma locations. Use Migrate Mate to filter specifically for INTEGRIS Health roles that align with visa sponsorship, so you're only applying to positions where sponsorship is a realistic outcome.
Prepare for E-Verify compliance in your onboarding paperwork
INTEGRIS Health participates in E-Verify, meaning your work authorization will be confirmed electronically during onboarding. Have your visa documentation, I-94 admission record, and any Employment Authorization Documents organized and ready before your start date.
Frequently Asked Questions
Does INTEGRIS Health sponsor H-1B visas for Patient Service Specialists?
Yes. INTEGRIS Health has an established record of sponsoring H-1B visas for workers in healthcare support roles, including Patient Service Specialists. Because these roles involve specialty-level administrative and clinical coordination functions, they can qualify under the H-1B specialty occupation standard. Confirm sponsorship availability with the recruiter early in your conversation, as individual hiring managers may not control that decision.
Which visa types are commonly used for Patient Service Specialist roles at INTEGRIS Health?
H-1B is the most common nonimmigrant visa for Patient Service Specialists at INTEGRIS, particularly for candidates with degrees in health administration, healthcare management, or a related field. For longer-term pathways, INTEGRIS has also pursued EB-2 and EB-3 Green Card sponsorship through PERM labor certification, making both temporary and permanent residency options viable depending on your qualifications and the role's requirements.
What qualifications or experience does INTEGRIS Health expect for Patient Service Specialist roles?
INTEGRIS typically looks for candidates with experience in patient registration, medical billing, insurance verification, or front-desk clinical coordination. Familiarity with electronic health record systems is a strong advantage. A bachelor's degree in healthcare administration or a related field strengthens your profile for sponsorship-eligible roles, since USCIS requires a specialty occupation connection between your degree and the position.
How do I apply for Patient Service Specialist jobs at INTEGRIS Health?
You can find and apply for Patient Service Specialist openings at INTEGRIS Health through Migrate Mate, which surfaces roles where visa sponsorship is a realistic option. Once you identify a relevant posting, apply directly and flag your sponsorship requirement in your cover letter or early in the recruiter screening call. INTEGRIS uses E-Verify, so have your work authorization documents ready before onboarding begins.
How do I plan my visa timeline when targeting a Patient Service Specialist offer at INTEGRIS Health?
If you're targeting an H-1B, USCIS requires the petition to be filed before your intended start date, with cap-subject filings only accepted in April for an October 1 start. If INTEGRIS moves forward with a Green Card through PERM, expect at least 12 to 18 months for DOL processing alone. Aligning your current visa expiration with these timelines early avoids gaps in your work authorization.