Patient Service Specialist Jobs at Banner Health with Visa Sponsorship
Patient Service Specialist jobs at Banner Health sit at the front line of patient care across a large, multi-state health system. Banner has a track record of sponsoring international candidates for patient-facing administrative positions, making it a realistic target for visa-dependent job seekers with healthcare support experience.
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Get Access To All JobsPrimary City/State:
Glendale, Arizona
Department Name:
Med/Surg-CMU-Hosp 1A
Work Shift:
Day
Job Category:
Clinical Care
Sign-On Bonus of $3000 Available for New Banner Health Certified/Licensed CNA/LNA's
Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.
Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites, and a new Emergency department.
In your role as a Patient Care Assistant on our Medical Surgical Unit at Banner Thunderbird Medical Center, you will help provide basic nursing assistance to patients. You may be floating between Med-Surg and Med-Surg overflow units including General, Behavioral, Ortho, Trauma and Oncology. You may rotate in the Monitor Tech and Runner position on Behavioral/General Med Surg 1A. You will play a crucial role in facilitating communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts. Duties can vary from vital signs (blood pressure, temperature, pulse rate, respiration rate), assisting with patient hygiene and movement, and generally monitoring the patient and providing updates to clinical staff. Bring your passion for patient care to this fast paced, teamwork oriented, and collaborative environment that supports learning at all levels. As the ideal candidate you will be responsible for ongoing patient data collection and documentation in the medical records and provide a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department. You will be a valued member of our team and be a part of strong team collaboration.
- Full-Time Day Shift Available (weekly 3-12 hour shifts from 6:00am - 6:30pm)
- Weekend and Holiday Rotations are required in this role.
- You can utilize our self-scheduling tool for shift and weekend coverage.
- There are no set days you can be scheduled each week
- Enjoy a flat rate $1/hour weekend shift differential and an 18%-Night Shift differential when applicable
Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
- 12 month commitment required for Sign On Bonus.
Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.
Position Summary
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for ongoing patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.
CORE FUNCTIONS
-
Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
-
Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
-
Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
-
Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
-
Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
-
Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
-
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and laptop computers. Ensures that all are accounted for and in working order.
-
Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
-
This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Current Basic Life Support (BLS) certification is required. Have obtained either Emergency Medical Technician-Basic (EMT-B) with state licensure or certification OR current Certified Nursing Assistant (CNA) in state of practice (required for new hires and transfers). Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.
Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.
PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Primary City/State:
Glendale, Arizona
Department Name:
Med/Surg-CMU-Hosp 1A
Work Shift:
Day
Job Category:
Clinical Care
Sign-On Bonus of $3000 Available for New Banner Health Certified/Licensed CNA/LNA's
Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.
Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites, and a new Emergency department.
In your role as a Patient Care Assistant on our Medical Surgical Unit at Banner Thunderbird Medical Center, you will help provide basic nursing assistance to patients. You may be floating between Med-Surg and Med-Surg overflow units including General, Behavioral, Ortho, Trauma and Oncology. You may rotate in the Monitor Tech and Runner position on Behavioral/General Med Surg 1A. You will play a crucial role in facilitating communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts. Duties can vary from vital signs (blood pressure, temperature, pulse rate, respiration rate), assisting with patient hygiene and movement, and generally monitoring the patient and providing updates to clinical staff. Bring your passion for patient care to this fast paced, teamwork oriented, and collaborative environment that supports learning at all levels. As the ideal candidate you will be responsible for ongoing patient data collection and documentation in the medical records and provide a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department. You will be a valued member of our team and be a part of strong team collaboration.
- Full-Time Day Shift Available (weekly 3-12 hour shifts from 6:00am - 6:30pm)
- Weekend and Holiday Rotations are required in this role.
- You can utilize our self-scheduling tool for shift and weekend coverage.
- There are no set days you can be scheduled each week
- Enjoy a flat rate $1/hour weekend shift differential and an 18%-Night Shift differential when applicable
Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
- 12 month commitment required for Sign On Bonus.
Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.
Position Summary
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for ongoing patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.
CORE FUNCTIONS
-
Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
-
Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
-
Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
-
Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
-
Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
-
Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
-
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and laptop computers. Ensures that all are accounted for and in working order.
-
Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
-
This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Current Basic Life Support (BLS) certification is required. Have obtained either Emergency Medical Technician-Basic (EMT-B) with state licensure or certification OR current Certified Nursing Assistant (CNA) in state of practice (required for new hires and transfers). Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.
Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working for Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.
PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
See all 101+ Patient Service Specialist Jobs at Banner Health
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist Jobs at Banner Health.
Get Access To All JobsTips for Finding Patient Service Specialist Jobs at Banner Health
Certify Your Healthcare Credentials Before Applying
Banner Health's hiring teams verify patient-facing credentials upfront. Have your medical terminology training, CPR certification, and any state-specific registration documents ready before you submit an application so nothing slows the offer process.
Target Banner's High-Volume Facility Markets
Banner operates large hospital campuses in Arizona and other western states where Patient Service Specialist openings are frequent. Focusing your search on these markets increases your chances of landing a role with a team already familiar with sponsorship logistics.
Filter Visa-Friendly Openings Using Migrate Mate
Search Banner Health's Patient Service Specialist listings on Migrate Mate, which filters for roles at employers with active sponsorship histories. This saves time that would otherwise go into manually screening job posts with no sponsorship clarity.
Confirm H-1B Specialty Occupation Fit Early
Patient Service Specialist roles must meet USCIS specialty occupation standards to qualify for H-1B sponsorship. During interviews, ask Banner's recruiter directly whether the specific position has been classified as specialty occupation, since classifications can vary by facility and job grade.
Understand the PERM Timeline for Permanent Sponsorship
If Banner offers EB-2 or EB-3 sponsorship, the DOL PERM labor certification process typically takes 12 to 18 months before an I-140 petition can be filed. Clarify at the offer stage whether Banner will initiate PERM and when, so your planning accounts for that window.
Get Written Sponsorship Confirmation Before Resigning
Before leaving any current position, secure written confirmation from Banner Health's HR team specifying the visa category they'll sponsor and the anticipated filing timeline. Verbal commitments from recruiters aren't binding, and H-1B cap deadlines leave little room for last-minute surprises.
Frequently Asked Questions
Does Banner Health sponsor H-1B visas for Patient Service Specialists?
Banner Health does sponsor H-1B visas for Patient Service Specialist roles, though sponsorship depends on whether the specific position qualifies as a specialty occupation under USCIS standards. Not every Patient Service Specialist opening at Banner will be eligible, so confirming the job classification with the recruiter before advancing through the hiring process is essential.
Which visa types does Banner Health typically sponsor for Patient Service Specialist roles?
Banner Health sponsors both nonimmigrant and immigrant visa categories for Patient Service Specialists. H-1B is the most common nonimmigrant path for qualified candidates. For employees pursuing permanent residence, Banner has sponsored EB-2 and EB-3 Green Card petitions, which involve a DOL PERM labor certification before the I-140 immigrant petition can be filed with USCIS.
How do I apply for Patient Service Specialist jobs at Banner Health?
You can browse open Patient Service Specialist positions at Banner Health through Migrate Mate, which surfaces roles at employers with active sponsorship histories so you're not applying blind. Banner's application process typically involves an online application, a phone screen with a recruiter, and one or more interviews with the hiring department before an offer is extended.
What qualifications does Banner Health expect for Patient Service Specialist candidates?
Banner Health generally looks for a high school diploma or equivalent at minimum, with preference for candidates who have experience in patient registration, medical billing, or front-desk healthcare settings. Familiarity with electronic health record systems, strong communication skills, and knowledge of insurance verification processes are consistently valued across Banner's Patient Service Specialist postings.
How long does the visa sponsorship process take after receiving an offer from Banner Health?
For H-1B sponsorship, timing depends on the USCIS cap cycle. If you need a new H-1B, Banner must file during the April lottery window for an October 1 start date, meaning you could wait six or more months. If you're transferring an existing H-1B to Banner, work authorization can begin as soon as USCIS receives the petition.