Patient Service Specialist Jobs at Banner Health with Visa Sponsorship
Patient Service Specialist jobs at Banner Health sit at the front line of patient care across a large, multi-state health system. Banner has a track record of sponsoring international candidates for patient-facing administrative positions, making it a realistic target for visa-dependent job seekers with healthcare support experience.
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Get Access To All JobsPRIMARY CITY/STATE:
Mesa, Arizona
DEPARTMENT NAME:
PCU Surgical - 4D
WORK SHIFT:
Night
JOB CATEGORY:
Clinical Care
Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today.
Banner Health Medical Center is seeking a Certified Patient Care Assistant to join our PCU 4D Unit. This Surgical Progressive Care Unit is a high acuity, 37 bed unit. This is a fast paced unit with many of our patients coming from the ICU or Cardiovascular ICU. Our patient population includes those recovering from surgery or those with cardiac issues. Patients stay anywhere from 5 days to several weeks depending on the severity of their ailment.
This is a full time, night shift position working from 6PM-6: 30AM
Weekend and holiday rotations will be required, and no set schedules will be guaranteed.
Enjoy an 18% Night Shift Differential and a $1/hour Weekend Shift Differential when applicable.
Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.
If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.
Position Summary
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for ongoing patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.
CORE FUNCTIONS
-
Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
-
Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
-
Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
-
Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
-
Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
-
Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
-
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and laptop computers. Ensures that all are accounted for and in working order.
-
Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
-
This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
PRIMARY CITY/STATE:
Mesa, Arizona
DEPARTMENT NAME:
PCU Surgical - 4D
WORK SHIFT:
Night
JOB CATEGORY:
Clinical Care
Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today.
Banner Health Medical Center is seeking a Certified Patient Care Assistant to join our PCU 4D Unit. This Surgical Progressive Care Unit is a high acuity, 37 bed unit. This is a fast paced unit with many of our patients coming from the ICU or Cardiovascular ICU. Our patient population includes those recovering from surgery or those with cardiac issues. Patients stay anywhere from 5 days to several weeks depending on the severity of their ailment.
This is a full time, night shift position working from 6PM-6: 30AM
Weekend and holiday rotations will be required, and no set schedules will be guaranteed.
Enjoy an 18% Night Shift Differential and a $1/hour Weekend Shift Differential when applicable.
Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.
If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.
Position Summary
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for ongoing patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.
CORE FUNCTIONS
-
Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
-
Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
-
Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
-
Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
-
Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
-
Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
-
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and laptop computers. Ensures that all are accounted for and in working order.
-
Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
-
This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
See all 139+ Patient Service Specialist Jobs at Banner Health
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist Jobs at Banner Health.
Get Access To All JobsTips for Finding Patient Service Specialist Jobs at Banner Health
Certify Your Healthcare Credentials Before Applying
Banner Health's hiring teams verify patient-facing credentials upfront. Have your medical terminology training, CPR certification, and any state-specific registration documents ready before you submit an application so nothing slows the offer process.
Target Banner's High-Volume Facility Markets
Banner operates large hospital campuses in Arizona and other western states where Patient Service Specialist openings are frequent. Focusing your search on these markets increases your chances of landing a role with a team already familiar with sponsorship logistics.
Filter Visa-Friendly Openings Using Migrate Mate
Search Banner Health's Patient Service Specialist listings on Migrate Mate, which filters for roles at employers with active sponsorship histories. This saves time that would otherwise go into manually screening job posts with no sponsorship clarity.
Confirm H-1B Specialty Occupation Fit Early
Patient Service Specialist roles must meet USCIS specialty occupation standards to qualify for H-1B sponsorship. During interviews, ask Banner's recruiter directly whether the specific position has been classified as specialty occupation, since classifications can vary by facility and job grade.
Understand the PERM Timeline for Permanent Sponsorship
If Banner offers EB-2 or EB-3 sponsorship, the DOL PERM labor certification process typically takes 12 to 18 months before an I-140 petition can be filed. Clarify at the offer stage whether Banner will initiate PERM and when, so your planning accounts for that window.
Get Written Sponsorship Confirmation Before Resigning
Before leaving any current position, secure written confirmation from Banner Health's HR team specifying the visa category they'll sponsor and the anticipated filing timeline. Verbal commitments from recruiters aren't binding, and H-1B cap deadlines leave little room for last-minute surprises.
Frequently Asked Questions
Does Banner Health sponsor H-1B visas for Patient Service Specialists?
Banner Health does sponsor H-1B visas for Patient Service Specialist roles, though sponsorship depends on whether the specific position qualifies as a specialty occupation under USCIS standards. Not every Patient Service Specialist opening at Banner will be eligible, so confirming the job classification with the recruiter before advancing through the hiring process is essential.
Which visa types does Banner Health typically sponsor for Patient Service Specialist roles?
Banner Health sponsors both nonimmigrant and immigrant visa categories for Patient Service Specialists. H-1B is the most common nonimmigrant path for qualified candidates. For employees pursuing permanent residence, Banner has sponsored EB-2 and EB-3 Green Card petitions, which involve a DOL PERM labor certification before the I-140 immigrant petition can be filed with USCIS.
How do I apply for Patient Service Specialist jobs at Banner Health?
You can browse open Patient Service Specialist positions at Banner Health through Migrate Mate, which surfaces roles at employers with active sponsorship histories so you're not applying blind. Banner's application process typically involves an online application, a phone screen with a recruiter, and one or more interviews with the hiring department before an offer is extended.
What qualifications does Banner Health expect for Patient Service Specialist candidates?
Banner Health generally looks for a high school diploma or equivalent at minimum, with preference for candidates who have experience in patient registration, medical billing, or front-desk healthcare settings. Familiarity with electronic health record systems, strong communication skills, and knowledge of insurance verification processes are consistently valued across Banner's Patient Service Specialist postings.
How long does the visa sponsorship process take after receiving an offer from Banner Health?
For H-1B sponsorship, timing depends on the USCIS cap cycle. If you need a new H-1B, Banner must file during the April lottery window for an October 1 start date, meaning you could wait six or more months. If you're transferring an existing H-1B to Banner, work authorization can begin as soon as USCIS receives the petition.