Patient Service Specialist Jobs at HonorHealth with Visa Sponsorship
Patient Service Specialist jobs at HonorHealth sit at the front lines of patient care coordination across the Phoenix metro area. HonorHealth has a track record of working through visa sponsorship for qualified candidates in this function, making it a realistic target for international job seekers pursuing healthcare administration careers.
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Get Access To All JobsINTRODUCTION
Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
ROLE AND RESPONSIBILITIES
JOB SUMMARY: The Patient Care Coordinator is the main patient contact for results, ordering labs and radiology, monitoring treatments and scheduling procedures. This position requires close communication with the providers and giving accurate information and recommendations to patients in a timely manner.
Essential Functions
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Schedule, obtain insurance authorization and complete paperwork for radiology and lab procedures as necessary. Provide patient all applicable information regarding their procedure/visit. Receive test results and discuss abnormal results with provider and contact patient to review results. Schedule procedures and follow up visits including educating the patient regarding prep, risk and benefits, as applicable. Obtain cardiac clearance where applicable. Review all medications with patients. Ensure all consent, treatment and compliance contracts are signed and in place. Provide information and coordinate education of patients on therapy, procedures, tests and diagnosis. Obtains referral to other specialties as needed.
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Follow up with patient after procedure/visit to address any problems, concerns or questions regarding the procedure/visit and advise when they will be contacted with results. Communicate any medical problems and concerns to providers and respond back to the patient with provider recommendation. Address all patient contacts with medical needs and discuss with provider as necessary, carry out provider’s recommendations and orders.
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Maintain records of patient procedures, conversations and other pertinent information in patient charts.
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Act as liaison between provider, pharmaceutical companies and other physicians/physicians offices as necessary for continued patient care.
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Other duties as assigned.
BASIC QUALIFICATIONS
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Education
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High School Diploma or GED Required
- Completion of a MA training program Required
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Associates Degree Preferred
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Experience
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1 year in a medical office Preferred
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1 year experience in the specialty job posted/patient care and/or medical office Preferred
-
LICENSE AND CERTIFICATIONS
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Basic Life Support (BLS) - Certification Required
- Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
- Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred
LOCATION
Primary City/State: Shea Medical Office Building - 10210 N 92nd St Scottsdale, AZ 85258
Category: Healthcare Support
Shift: Day
Department: Heart Care-Heart and Lung Surgery
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We are offering a Sign-on Bonus $2,500!
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The Heart and Lung Clinic is located at 10210 N. 92nd, Scottsdale, AZ
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The hours are Monday-Friday from 7:30 AM to 4:30 PM
We're all in for your career.
INTRODUCTION
Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
ROLE AND RESPONSIBILITIES
JOB SUMMARY: The Patient Care Coordinator is the main patient contact for results, ordering labs and radiology, monitoring treatments and scheduling procedures. This position requires close communication with the providers and giving accurate information and recommendations to patients in a timely manner.
Essential Functions
-
Schedule, obtain insurance authorization and complete paperwork for radiology and lab procedures as necessary. Provide patient all applicable information regarding their procedure/visit. Receive test results and discuss abnormal results with provider and contact patient to review results. Schedule procedures and follow up visits including educating the patient regarding prep, risk and benefits, as applicable. Obtain cardiac clearance where applicable. Review all medications with patients. Ensure all consent, treatment and compliance contracts are signed and in place. Provide information and coordinate education of patients on therapy, procedures, tests and diagnosis. Obtains referral to other specialties as needed.
-
Follow up with patient after procedure/visit to address any problems, concerns or questions regarding the procedure/visit and advise when they will be contacted with results. Communicate any medical problems and concerns to providers and respond back to the patient with provider recommendation. Address all patient contacts with medical needs and discuss with provider as necessary, carry out provider’s recommendations and orders.
-
Maintain records of patient procedures, conversations and other pertinent information in patient charts.
-
Act as liaison between provider, pharmaceutical companies and other physicians/physicians offices as necessary for continued patient care.
-
Other duties as assigned.
BASIC QUALIFICATIONS
-
Education
-
High School Diploma or GED Required
- Completion of a MA training program Required
-
Associates Degree Preferred
-
Experience
-
1 year in a medical office Preferred
-
1 year experience in the specialty job posted/patient care and/or medical office Preferred
-
LICENSE AND CERTIFICATIONS
-
Basic Life Support (BLS) - Certification Required
- Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
- Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred
LOCATION
Primary City/State: Shea Medical Office Building - 10210 N 92nd St Scottsdale, AZ 85258
Category: Healthcare Support
Shift: Day
Department: Heart Care-Heart and Lung Surgery
-
We are offering a Sign-on Bonus $2,500!
-
The Heart and Lung Clinic is located at 10210 N. 92nd, Scottsdale, AZ
-
The hours are Monday-Friday from 7:30 AM to 4:30 PM
We're all in for your career.
See all Patient Service Specialist Jobs at HonorHealth
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist Jobs at HonorHealth.
Get Access To All JobsTips for Finding Patient Service Specialist Jobs at HonorHealth
Obtain a Healthcare-Relevant Credential First
Patient access and scheduling roles at HonorHealth increasingly favor candidates with a Certified Healthcare Access Associate credential. Securing this before you apply strengthens your specialty occupation case and signals you're ready to contribute on day one.
Target HonorHealth's High-Volume Campuses Directly
HonorHealth operates multiple hospital campuses across Scottsdale and the Phoenix metro. Patient Service Specialist openings cluster at high-traffic facilities, so filtering job searches by specific campus locations surfaces the roles with the most active hiring pipelines.
Search Open Roles Through Migrate Mate
HonorHealth posts Patient Service Specialist openings across multiple portals, but not all listings flag visa sponsorship availability. Use Migrate Mate to filter specifically for HonorHealth roles that confirm sponsorship eligibility before you invest time in a full application.
Clarify Sponsorship Scope During the Offer Stage
HonorHealth sponsors multiple visa types for this role, including H-1B and TN. When you receive an offer, ask HR directly whether they support both the initial petition and extensions, since some healthcare employers limit sponsorship to the first filing only.
Align Your OPT or CPT Start Date with Their Hiring Cycles
HonorHealth hires Patient Service Specialists on a rolling basis rather than a fixed seasonal window. If you're on F-1 OPT, confirm your employment authorization start date can accommodate their onboarding lead time, which typically runs two to four weeks after offer acceptance.
Understand PERM Labor Certification for Long-Term Pathways
For EB-2 or EB-3 Green Card sponsorship, HonorHealth must complete a DOL PERM labor certification before filing your immigrant petition. PERM recruitment typically takes six to twelve months, so raise the long-term sponsorship question early in the offer negotiation, not after you've started.
Frequently Asked Questions
Does HonorHealth sponsor H-1B visas for Patient Service Specialists?
Yes, HonorHealth has sponsored H-1B visas for Patient Service Specialist roles. The role needs to qualify as a specialty occupation, which typically means the position requires at least a bachelor's degree in a relevant field such as healthcare administration or a related discipline. Confirm the specific position's requirements with HonorHealth's HR team during the offer stage, as individual job descriptions can affect eligibility.
How do I apply for Patient Service Specialist jobs at HonorHealth?
Applications go through HonorHealth's careers portal at honorhealth.com. You can also browse Patient Service Specialist openings at HonorHealth that confirm visa sponsorship eligibility through Migrate Mate, which filters roles by sponsorship type so you're not wasting time on listings that don't apply to your situation. Have your resume, credential documentation, and work authorization details ready before submitting.
Which visa types does HonorHealth commonly sponsor for Patient Service Specialist roles?
HonorHealth has sponsored H-1B, TN, and employment-based Green Card categories including EB-2 and EB-3 for this role. F-1 OPT and CPT are also supported, making HonorHealth accessible to recent graduates on student visas. The TN visa is available to Canadian and Mexican nationals in qualifying healthcare administration occupations and is generally faster to process than H-1B.
What qualifications does HonorHealth expect for Patient Service Specialist positions?
Most Patient Service Specialist roles at HonorHealth require a high school diploma at minimum, though candidates with an associate's or bachelor's degree in healthcare administration or a related field are strongly preferred, especially for visa sponsorship purposes. Prior experience in patient registration, medical billing, or front-desk healthcare settings is a consistent requirement. Familiarity with electronic health record systems such as Epic is frequently listed in job descriptions.
How long does the visa sponsorship process take if HonorHealth sponsors me?
Timeline depends heavily on the visa type. H-1B standard processing through USCIS takes three to six months, while premium processing cuts that to roughly 15 business days. TN visas for Canadian nationals can be obtained at a port of entry the same day. If HonorHealth pursues an EB-2 or EB-3 Green Card on your behalf, the full process including PERM labor certification can take two years or more.