Patient Service Specialist Jobs at HonorHealth with Visa Sponsorship
Patient Service Specialist roles at HonorHealth sit at the front lines of patient care coordination across the Phoenix metro area. HonorHealth has a track record of working through visa sponsorship for qualified candidates in this function, making it a realistic target for international job seekers pursuing healthcare administration careers.
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Get Access To All JobsOverview
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona.
JOB SUMMARY
Develop relationships with key HonorHealth Network clinics to identify and meet customer need. Oversee the daily operations of the specialty pharmacy and maintain accountability for workflow management, clinical management of patients, continuous quality improvement, adherence to policies and procedures, compliance with internal and external regulatory and accrediting bodies, pharmacy sales, expense control and inventory management through accurate filling of prescriptions, and ensuring the highest level of customer service (including but not limited to patients, caregivers, and providers) and developing and protecting department assets.
ESSENTIAL FUNCTIONS
Operations:
- Manages the daily operations of the specialty pharmacy
- Maintains accurate filling of prescriptions, and provides courteous and efficient service to patients, prescribers, and others involved in the patient’s care
- Supervises and maintains compliance with standards set forth by the accrediting bodies
- Reports errors immediately and adheres to HonorHealth policies and procedures relating to prescription incidents and continuous quality improvement
- Complies with all federal and state laws and regulations and HonorHealth policies governing all drugs and products
- Maintains required records, documentation, and reports compliant with federal, state, and accrediting bodies
- Recommends and implements asset protection controls and procedures to identify and minimize profit loss
- Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws
- Controls the pharmacy’s safe and “bank”, including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management
- Assures proper operation and maintenance of specialty pharmacy department systems and equipment
- Assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections
- Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis
- Manages and controls specialty pharmacy department inventory by adhering to HonorHealth drug purchase procedures, recommends and orders merchandise from proper internal and external sources
- Performs other duties as assigned
Patient Experience:
- Ensures specialty pharmacy department staff provide hospitable service and information; and are courteous, accountable, and efficient
- Responds to customer inquiries and complaints, maintains and improves overall image of specialty pharmacy department efficiently and timely
People and Performance Management:
- Supervises specialty pharmacy department staff members to assure performance of required functions and adheres to HonorHealth policy and procedures
- Confirms specialty pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management)
- Reaffirms with all specialty pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith
- Participates in network quality improvement initiatives
Training and Personal Development:
- Audits own performance and recommends own objectives and standards of performance
- Maintains an awareness of developments in the pharmacy, health care, and management fields that relate to job responsibilities, and integrates them into own practices
Communication:
- Maintains and develops good working relationships with physicians and other health professionals
- Works collaboratively, along with the specialty pharmacy staff
- Acts as a consultant to healthcare professionals and patients regarding utilization of pharmaceutical therapies
- Promptly responds to inquiries with evidence-based and cost-effective therapy recommendations
- Serves as a preceptor for pharmacy students and meets requirements of the College(s) of Pharmacy
- Actively participates in the education and training of new pharmacy employees and pharmacy interns
Education
- Graduate of an ACPE-accredited School of Pharmacy with a minimum of Doctor of Pharmacy degree or equivalent experience - Required
Experience
- 2 years Community Pharmacy - Required
- 2 years Specialty Pharmacy - Preferred
LICENSES AND CERTIFICATIONS
- Registered Pharmacist (RPh) Upon Hire - Required
- Registered Pharmacist (RPh) Willing to obtain and maintain licensure in other states than Arizona - Required
FACILITY
John C. Lincoln Medical Center
DEPARTMENT
Pharmacy Specialty
WORK HOURS
40 hours. Mon–Fri 8am–5pm
SHIFT
Day
POSITION TYPE
Full-Time
Overview
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona.
JOB SUMMARY
Develop relationships with key HonorHealth Network clinics to identify and meet customer need. Oversee the daily operations of the specialty pharmacy and maintain accountability for workflow management, clinical management of patients, continuous quality improvement, adherence to policies and procedures, compliance with internal and external regulatory and accrediting bodies, pharmacy sales, expense control and inventory management through accurate filling of prescriptions, and ensuring the highest level of customer service (including but not limited to patients, caregivers, and providers) and developing and protecting department assets.
ESSENTIAL FUNCTIONS
Operations:
- Manages the daily operations of the specialty pharmacy
- Maintains accurate filling of prescriptions, and provides courteous and efficient service to patients, prescribers, and others involved in the patient’s care
- Supervises and maintains compliance with standards set forth by the accrediting bodies
- Reports errors immediately and adheres to HonorHealth policies and procedures relating to prescription incidents and continuous quality improvement
- Complies with all federal and state laws and regulations and HonorHealth policies governing all drugs and products
- Maintains required records, documentation, and reports compliant with federal, state, and accrediting bodies
- Recommends and implements asset protection controls and procedures to identify and minimize profit loss
- Improves and maintains pharmacy department housekeeping, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws
- Controls the pharmacy’s safe and “bank”, including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management
- Assures proper operation and maintenance of specialty pharmacy department systems and equipment
- Assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections
- Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis
- Manages and controls specialty pharmacy department inventory by adhering to HonorHealth drug purchase procedures, recommends and orders merchandise from proper internal and external sources
- Performs other duties as assigned
Patient Experience:
- Ensures specialty pharmacy department staff provide hospitable service and information; and are courteous, accountable, and efficient
- Responds to customer inquiries and complaints, maintains and improves overall image of specialty pharmacy department efficiently and timely
People and Performance Management:
- Supervises specialty pharmacy department staff members to assure performance of required functions and adheres to HonorHealth policy and procedures
- Confirms specialty pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements (adverse event reporting, data and inventory reporting, clinical management)
- Reaffirms with all specialty pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith
- Participates in network quality improvement initiatives
Training and Personal Development:
- Audits own performance and recommends own objectives and standards of performance
- Maintains an awareness of developments in the pharmacy, health care, and management fields that relate to job responsibilities, and integrates them into own practices
Communication:
- Maintains and develops good working relationships with physicians and other health professionals
- Works collaboratively, along with the specialty pharmacy staff
- Acts as a consultant to healthcare professionals and patients regarding utilization of pharmaceutical therapies
- Promptly responds to inquiries with evidence-based and cost-effective therapy recommendations
- Serves as a preceptor for pharmacy students and meets requirements of the College(s) of Pharmacy
- Actively participates in the education and training of new pharmacy employees and pharmacy interns
Education
- Graduate of an ACPE-accredited School of Pharmacy with a minimum of Doctor of Pharmacy degree or equivalent experience - Required
Experience
- 2 years Community Pharmacy - Required
- 2 years Specialty Pharmacy - Preferred
LICENSES AND CERTIFICATIONS
- Registered Pharmacist (RPh) Upon Hire - Required
- Registered Pharmacist (RPh) Willing to obtain and maintain licensure in other states than Arizona - Required
FACILITY
John C. Lincoln Medical Center
DEPARTMENT
Pharmacy Specialty
WORK HOURS
40 hours. Mon–Fri 8am–5pm
SHIFT
Day
POSITION TYPE
Full-Time
See all 25+ Patient Service Specialist at HonorHealth jobs
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Get Access To All JobsTips for Finding Patient Service Specialist Jobs at HonorHealth Jobs
Obtain a Healthcare-Relevant Credential First
Patient access and scheduling roles at HonorHealth increasingly favor candidates with a Certified Healthcare Access Associate credential. Securing this before you apply strengthens your specialty occupation case and signals you're ready to contribute on day one.
Target HonorHealth's High-Volume Campuses Directly
HonorHealth operates multiple hospital campuses across Scottsdale and the Phoenix metro. Patient Service Specialist openings cluster at high-traffic facilities, so filtering job searches by specific campus locations surfaces the roles with the most active hiring pipelines.
Search Open Roles Through Migrate Mate
HonorHealth posts Patient Service Specialist openings across multiple portals, but not all listings flag visa sponsorship availability. Use Migrate Mate to filter specifically for HonorHealth roles that confirm sponsorship eligibility before you invest time in a full application.
Clarify Sponsorship Scope During the Offer Stage
HonorHealth sponsors multiple visa types for this role, including H-1B and TN. When you receive an offer, ask HR directly whether they support both the initial petition and extensions, since some healthcare employers limit sponsorship to the first filing only.
Align Your OPT or CPT Start Date with Their Hiring Cycles
HonorHealth hires Patient Service Specialists on a rolling basis rather than a fixed seasonal window. If you're on F-1 OPT, confirm your employment authorization start date can accommodate their onboarding lead time, which typically runs two to four weeks after offer acceptance.
Understand PERM Labor Certification for Long-Term Pathways
For EB-2 or EB-3 Green Card sponsorship, HonorHealth must complete a DOL PERM labor certification before filing your immigrant petition. PERM recruitment typically takes six to twelve months, so raise the long-term sponsorship question early in the offer negotiation, not after you've started.
Patient Service Specialist at HonorHealth jobs are hiring across the US. Find yours.
Find Patient Service Specialist at HonorHealth JobsFrequently Asked Questions
Does HonorHealth sponsor H-1B visas for Patient Service Specialists?
Yes, HonorHealth has sponsored H-1B visas for Patient Service Specialist roles. The role needs to qualify as a specialty occupation, which typically means the position requires at least a bachelor's degree in a relevant field such as healthcare administration or a related discipline. Confirm the specific position's requirements with HonorHealth's HR team during the offer stage, as individual job descriptions can affect eligibility.
How do I apply for Patient Service Specialist jobs at HonorHealth?
Applications go through HonorHealth's careers portal at honorhealth.com. You can also browse Patient Service Specialist openings at HonorHealth that confirm visa sponsorship eligibility through Migrate Mate, which filters roles by sponsorship type so you're not wasting time on listings that don't apply to your situation. Have your resume, credential documentation, and work authorization details ready before submitting.
Which visa types does HonorHealth commonly sponsor for Patient Service Specialist roles?
HonorHealth has sponsored H-1B, TN, and employment-based Green Card categories including EB-2 and EB-3 for this role. F-1 OPT and CPT are also supported, making HonorHealth accessible to recent graduates on student visas. The TN visa is available to Canadian and Mexican nationals in qualifying healthcare administration occupations and is generally faster to process than H-1B.
What qualifications does HonorHealth expect for Patient Service Specialist positions?
Most Patient Service Specialist roles at HonorHealth require a high school diploma at minimum, though candidates with an associate's or bachelor's degree in healthcare administration or a related field are strongly preferred, especially for visa sponsorship purposes. Prior experience in patient registration, medical billing, or front-desk healthcare settings is a consistent requirement. Familiarity with electronic health record systems such as Epic is frequently listed in job descriptions.
How long does the visa sponsorship process take if HonorHealth sponsors me?
Timeline depends heavily on the visa type. H-1B standard processing through USCIS takes three to six months, while premium processing cuts that to roughly 15 business days. TN visas for Canadian nationals can be obtained at a port of entry the same day. If HonorHealth pursues an EB-2 or EB-3 Green Card on your behalf, the full process including PERM labor certification can take two years or more.
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