Patient Service Specialist Jobs at OneOncology with Visa Sponsorship
Patient Service Specialist jobs at OneOncology sit at the front line of oncology care coordination, handling patient intake, insurance verification, and scheduling across a growing network of cancer care practices. OneOncology has a track record of sponsoring work visas for this function, making it a realistic target for international candidates with healthcare administrative experience.
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Get Access To All JobsOneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.
Job Description:
Role Summary:
The Patient AR specialist works actively to resolve all patient inquiries and balances. This position works closely with the Financial Counselor, Patient Advocates, and Insurance Collectors to ensure patient balances are resolved effectively.
This role will be part time role working 24 hours a week on Monday, Wednesday and Friday. Hours will be 8:00 am - 4:30 pm ET.
Responsibilities:
- Review and work aging report daily, focus on highest balances.
- Monitor aging reports to make appropriate referrals/adjustments on accounts with specific actions required.
- Generates patient statements as needed.
- Call patients to address account balances.
- Send letters to patient on delinquent balances.
- Telephone, interview and counsel patients on self-pay balances and/or insurance payment activity.
- Track and respond to incoming and outbound calls to patients.
- Set up payment arrangements on account when requested.
- Works with patients to gather financial information to assist in the application process of qualifying patients for assistance.
- Post discounts to uninsured patient accounts daily.
- Facilitate Probate cases for deceased patients with estates.
- Flag accounts in bankruptcy and adjust system settings to ensure compliance.
- Provide itemized statements upon request.
- Work with Insurance Collectors when necessary to respond to patient inquiries or dispute of balances.
- Return all messages within 24 hours.
- Maintain AR inventory along with Aging Report (Payment Plans, Default Payment Plans, Bankruptcy, Deceased/Estate, and Hardship).
- Generate patient statements as scheduled (along with patient request for itemized statements and other requested statements).
- Works patient correspondences and mail return promptly.
- Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer.
Required Qualifications:
- High School diploma or equivalent required.
- Previous Patient Collections experience preferred.
- Previous Customer Service or Call Center experience preferred.
Essential Competencies:
- Attendance is an essential job function.
- Previous Customer Service or Call Center experience preferred.
- Excellent customer service skills.
- Working knowledge of billing, HCPCS, CPT and ICD codes.
- Previous patient collections experience preferred.
- Ability to work effectively with all levels of management and other colleagues, demonstrating initiative, mature judgment, and customer service orientation.
- Effective verbal and written communications, including active listening skills.
- Exceptional Multi-tasking, organizational skills and superb attention to detail.
- Proficient in the use of computer applications, (MS Word, Excel, Outlook).
The above job description is a general overview of the responsibilities and competencies for this role at OneOncology. Specific details may vary based on the needs of the organization.
OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.
Job Description:
Role Summary:
The Patient AR specialist works actively to resolve all patient inquiries and balances. This position works closely with the Financial Counselor, Patient Advocates, and Insurance Collectors to ensure patient balances are resolved effectively.
This role will be part time role working 24 hours a week on Monday, Wednesday and Friday. Hours will be 8:00 am - 4:30 pm ET.
Responsibilities:
- Review and work aging report daily, focus on highest balances.
- Monitor aging reports to make appropriate referrals/adjustments on accounts with specific actions required.
- Generates patient statements as needed.
- Call patients to address account balances.
- Send letters to patient on delinquent balances.
- Telephone, interview and counsel patients on self-pay balances and/or insurance payment activity.
- Track and respond to incoming and outbound calls to patients.
- Set up payment arrangements on account when requested.
- Works with patients to gather financial information to assist in the application process of qualifying patients for assistance.
- Post discounts to uninsured patient accounts daily.
- Facilitate Probate cases for deceased patients with estates.
- Flag accounts in bankruptcy and adjust system settings to ensure compliance.
- Provide itemized statements upon request.
- Work with Insurance Collectors when necessary to respond to patient inquiries or dispute of balances.
- Return all messages within 24 hours.
- Maintain AR inventory along with Aging Report (Payment Plans, Default Payment Plans, Bankruptcy, Deceased/Estate, and Hardship).
- Generate patient statements as scheduled (along with patient request for itemized statements and other requested statements).
- Works patient correspondences and mail return promptly.
- Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer.
Required Qualifications:
- High School diploma or equivalent required.
- Previous Patient Collections experience preferred.
- Previous Customer Service or Call Center experience preferred.
Essential Competencies:
- Attendance is an essential job function.
- Previous Customer Service or Call Center experience preferred.
- Excellent customer service skills.
- Working knowledge of billing, HCPCS, CPT and ICD codes.
- Previous patient collections experience preferred.
- Ability to work effectively with all levels of management and other colleagues, demonstrating initiative, mature judgment, and customer service orientation.
- Effective verbal and written communications, including active listening skills.
- Exceptional Multi-tasking, organizational skills and superb attention to detail.
- Proficient in the use of computer applications, (MS Word, Excel, Outlook).
The above job description is a general overview of the responsibilities and competencies for this role at OneOncology. Specific details may vary based on the needs of the organization.
See all Patient Service Specialist Jobs at OneOncology
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist Jobs at OneOncology.
Get Access To All JobsTips for Finding Patient Service Specialist Jobs at OneOncology
Obtain a medical administrative certification first
Credentials like the CMAA or CEHRS signal to oncology employers that your patient-facing skills meet U.S. healthcare standards. For visa sponsorship, documented qualifications reduce employer hesitation about the cost and complexity of filing.
Target OneOncology's affiliated practice locations
OneOncology operates through a network of independent oncology practices. Openings at affiliated sites often share the same sponsorship infrastructure, so filtering by practice network rather than just the parent company name broadens your realistic pool of sponsored opportunities.
Confirm your visa type aligns with the role level
Patient Service Specialist positions are typically classified as non-specialty occupations, which affects H-1B eligibility. If you're on F-1 OPT, start your job search early enough to allow your employer time to file before your OPT authorization window closes.
Request an explicit sponsorship conversation before the offer stage
OneOncology's HR processes run through a centralized team. Raising your visa status during the final interview, not after an offer is extended, gives the hiring coordinator time to loop in their immigration counsel without stalling the timeline.
Browse verified sponsoring employers on Migrate Mate
Searching for oncology employers who sponsor for administrative roles is time-consuming without the right filter. Migrate Mate lets you surface Patient Service Specialist openings at companies with a confirmed sponsorship history, so you're not cold-applying to employers who won't file.
Understand the TN visa pathway for this role
Canadian and Mexican nationals may qualify for TN status if the role is classified under a covered USMCA occupation. Discuss the job description's classification with an immigration attorney before assuming TN applies, since patient services roles vary in how DOL categorizes them.
Frequently Asked Questions
Does OneOncology sponsor H-1B visas for Patient Service Specialists?
OneOncology has sponsored H-1B visas for Patient Service Specialists, though this role sits in a category where H-1B eligibility depends on how the position is classified. If the role requires a bachelor's degree in a specific field, it may qualify as a specialty occupation. Confirm the educational requirements in the job description and discuss classification with an immigration attorney before applying.
How do I apply for Patient Service Specialist jobs at OneOncology?
You can search and apply directly through OneOncology's careers page or through Migrate Mate, which filters for employers with a confirmed visa sponsorship history. When applying, note whether the listing is at an affiliated practice or the corporate entity, as hiring and sponsorship decisions may run through different contacts depending on the location.
Which visa types are commonly used for Patient Service Specialist roles at OneOncology?
OneOncology has sponsored H-1B visas as well as supported F-1 OPT and CPT candidates for this role. TN visa status is a potential pathway for Canadian and Mexican nationals if the position's classification aligns with covered USMCA occupations. The most common path for recent graduates is starting on F-1 OPT while the employer initiates H-1B sponsorship before the OPT period expires.
What qualifications are expected for Patient Service Specialist roles at OneOncology?
Most Patient Service Specialist openings at OneOncology expect prior experience in healthcare front-office functions, including patient intake, insurance verification, and electronic health record systems. Familiarity with oncology workflows or revenue cycle processes is a differentiator. A healthcare administration degree or a recognized certification such as the CMAA strengthens your profile, particularly when visa sponsorship is part of the conversation.
How do I time my application if I'm on F-1 OPT and need H-1B sponsorship?
F-1 OPT gives you up to 12 months of work authorization, with a potential 24-month STEM extension if your degree qualifies. The H-1B cap-subject filing window opens in March each year for an October 1 start date. To avoid a gap, you need to be employed and have a sponsor in place well before that March registration deadline, which means starting your job search at OneOncology several months in advance.