Patient Service Specialist Jobs at PeaceHealth with Visa Sponsorship
Patient Service Specialist jobs at PeaceHealth sit at the front lines of patient care, handling scheduling, registration, and insurance verification across its hospital and clinic network. PeaceHealth has an established track record of sponsoring international workers in healthcare support functions, making it a realistic target for visa-sponsored job seekers.
Find Patient Service Specialist Jobs at PeaceHealthOverview
Showing 5 of 16+ Patient Service Specialist Jobs at PeaceHealth
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all Patient Service Specialist Jobs at PeaceHealth
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist Jobs at PeaceHealth.
Get Access To All JobsDescription
PeaceHealth is seeking a Patient Account Specialist for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $20.58 – $30.88. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Works in a call center with patients and/or authorized designees to address payment options, provide insurance setup options and complete related paperwork for both Hospital and Clinic services. Establishes and monitors payment arrangements with patients using guidelines established under the collection policy; resolve patient concerns and third-party issues to achieve a zero-balance account. Ensures acceptable cash flow and appropriate Days in Accounts Receivable via timely follow-up and resolution of balances owed.
This is a remote position. If selected, candidates must reside and perform work within Oregon, Washington, or Alaska, and must be located within a one-hour drive of a main PeaceHealth hospital facility.
Essential Functions
- Screens patients and processes Financial Assistance Applications by verifying eligibility per PeaceHealth policy and in accordance with the Federal Poverty Level. Make manual adjustments to patient accounts in accordance with Financial Assistance Approvals.
- Communicates with patients via phone, email, MyPeaceHealth, and letters to respond to inquiries or obtain required documents for PeaceHealth’s Financial Assistance Program.
- Communicates with patients in writing via MyPeaceHealth to answer general inquiries and billing questions.
- Assist patients with the application process for outreach programs and our obligations to maintain certifications as required by the state(s) and/or contractual obligations.
- Works directly with responsible party to resolve outstanding patient account. This can include, making a payment in full or setting up and monitors payment plans in accordance with PeaceHealth Policy.
- Obtains information to secure appropriate payment of account by working with insurance companies, government agencies, other departments, providers’ offices, attorneys’ offices, patients, and any other parties as necessary.
- Communicates all necessary requirements needed to support third party and government billing, including workers compensation.
- Performs data entry, maintains customer databases, and document all calls. Assists customers with various patient account-related questions by telephone and through written correspondence. Completes adjustments, account notes, balance transfers, claim disposition and other necessary transaction to facilitate appropriate computer system activity.
- Completes all necessary research, account assignment, etc. for accounts assigned to collection agency, or necessary court documents for patient bankruptcies and probate.
- May perform skip tracing on patients with return mail; May perform insurance verification. May be responsible to monitor and negotiate settlements with third parties.
- Rebills, transfers payments, processes refund requests or adjusts misapplied payments as necessary.
- Performs other duties as assigned.
Qualifications
Education
- College Coursework Preferred: Accounting or
- College Coursework Preferred: Business or
- College Coursework Preferred: Medical Technology or
- College Coursework Preferred: Communications or
- College Coursework Preferred: Social Work
Experience
- Minimum of 1 year Required: Experience in collections, customer service, billing or related medical field and
- Preferred: Familiarity with government, commercial and third-party billing
Skills
- Proficient use of computers including MS Office applications (Required)
- Proficiency with 10-key calculators alphanumeric data entry skill (Required)
- Working knowledge of standard office equipment (Required)
- Strong communication skills, both verbal and written (Required)
- Ability to work both independently and interdependently with staff and team members with limited supervision (Required)
- Excellent problem solving and critical thinking skills (Required)
- Excellent customer service skills (Required)
Working Conditions
Lifting
- Consistently operates computer and other office equipment.
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Sedentary work.
Environmental Conditions
- Predominantly operates in an office environment.
Mental/Visual
- Ability to communicate and exchange accurate information.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application.
EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
Description
PeaceHealth is seeking a Patient Account Specialist for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $20.58 – $30.88. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Works in a call center with patients and/or authorized designees to address payment options, provide insurance setup options and complete related paperwork for both Hospital and Clinic services. Establishes and monitors payment arrangements with patients using guidelines established under the collection policy; resolve patient concerns and third-party issues to achieve a zero-balance account. Ensures acceptable cash flow and appropriate Days in Accounts Receivable via timely follow-up and resolution of balances owed.
This is a remote position. If selected, candidates must reside and perform work within Oregon, Washington, or Alaska, and must be located within a one-hour drive of a main PeaceHealth hospital facility.
Essential Functions
- Screens patients and processes Financial Assistance Applications by verifying eligibility per PeaceHealth policy and in accordance with the Federal Poverty Level. Make manual adjustments to patient accounts in accordance with Financial Assistance Approvals.
- Communicates with patients via phone, email, MyPeaceHealth, and letters to respond to inquiries or obtain required documents for PeaceHealth’s Financial Assistance Program.
- Communicates with patients in writing via MyPeaceHealth to answer general inquiries and billing questions.
- Assist patients with the application process for outreach programs and our obligations to maintain certifications as required by the state(s) and/or contractual obligations.
- Works directly with responsible party to resolve outstanding patient account. This can include, making a payment in full or setting up and monitors payment plans in accordance with PeaceHealth Policy.
- Obtains information to secure appropriate payment of account by working with insurance companies, government agencies, other departments, providers’ offices, attorneys’ offices, patients, and any other parties as necessary.
- Communicates all necessary requirements needed to support third party and government billing, including workers compensation.
- Performs data entry, maintains customer databases, and document all calls. Assists customers with various patient account-related questions by telephone and through written correspondence. Completes adjustments, account notes, balance transfers, claim disposition and other necessary transaction to facilitate appropriate computer system activity.
- Completes all necessary research, account assignment, etc. for accounts assigned to collection agency, or necessary court documents for patient bankruptcies and probate.
- May perform skip tracing on patients with return mail; May perform insurance verification. May be responsible to monitor and negotiate settlements with third parties.
- Rebills, transfers payments, processes refund requests or adjusts misapplied payments as necessary.
- Performs other duties as assigned.
Qualifications
Education
- College Coursework Preferred: Accounting or
- College Coursework Preferred: Business or
- College Coursework Preferred: Medical Technology or
- College Coursework Preferred: Communications or
- College Coursework Preferred: Social Work
Experience
- Minimum of 1 year Required: Experience in collections, customer service, billing or related medical field and
- Preferred: Familiarity with government, commercial and third-party billing
Skills
- Proficient use of computers including MS Office applications (Required)
- Proficiency with 10-key calculators alphanumeric data entry skill (Required)
- Working knowledge of standard office equipment (Required)
- Strong communication skills, both verbal and written (Required)
- Ability to work both independently and interdependently with staff and team members with limited supervision (Required)
- Excellent problem solving and critical thinking skills (Required)
- Excellent customer service skills (Required)
Working Conditions
Lifting
- Consistently operates computer and other office equipment.
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Sedentary work.
Environmental Conditions
- Predominantly operates in an office environment.
Mental/Visual
- Ability to communicate and exchange accurate information.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application.
EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
See all Patient Service Specialist Jobs at PeaceHealth
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist Jobs at PeaceHealth.
Get Access To All JobsTips for Finding Patient Service Specialist Jobs at PeaceHealth
Verify your credentials meet state requirements
Patient Service Specialist roles at PeaceHealth often require medical terminology knowledge and familiarity with healthcare billing systems like Epic. Confirm your credentials and any relevant certifications are documented before applying, as PeaceHealth screens these early in the hiring process.
Target PeaceHealth locations with active hiring
PeaceHealth operates across Washington, Oregon, and Alaska, and hiring activity for Patient Service Specialists is not uniform across all campuses. Focus applications on facilities with multiple open listings, since those locations signal active workforce needs and a higher likelihood of sponsorship conversations.
Use Migrate Mate to filter sponsorship-ready openings
Not every Patient Service Specialist posting at PeaceHealth will explicitly state visa sponsorship. Use Migrate Mate to surface roles where PeaceHealth has a demonstrated history of filing for candidates in healthcare support functions, so you apply where sponsorship is a realistic outcome.
Clarify your visa type before the offer stage
PeaceHealth sponsors H-1B, TN, and F-1 OPT candidates for this role, but each pathway has different employer obligations and timelines. Raise your visa status in your first HR conversation so the hiring team can loop in their immigration team before an offer is extended, not after.
Align your OPT start date with PeaceHealth hiring cycles
PeaceHealth recruits Patient Service Specialists on a rolling basis, but onboarding for clinical support roles often follows credentialing timelines. If you are on F-1 OPT, confirm your employment authorization start date gives PeaceHealth enough lead time to complete E-Verify verification before your first shift.
Prepare for PERM documentation if targeting permanent residency
For EB-2 or EB-3 sponsorship, PeaceHealth must complete a PERM labor certification through DOL, which requires demonstrating no qualified U.S. workers are available. Having a clean employment history and accurate prior job title documentation speeds up the PERM audit process significantly.
Frequently Asked Questions
Does PeaceHealth sponsor H-1B visas for Patient Service Specialists?
Yes, PeaceHealth sponsors H-1B visas for Patient Service Specialists. This role typically qualifies as a specialty occupation when the position requires a bachelor's degree or equivalent in a relevant field such as healthcare administration or health information management. You should confirm the specific degree requirements in the job posting and discuss sponsorship directly with PeaceHealth's HR team early in the process.
How do I apply for Patient Service Specialist jobs at PeaceHealth?
Applications are submitted through PeaceHealth's careers portal. Search for Patient Service Specialist openings filtered by location across their Washington, Oregon, and Alaska facilities. Tailor your application to highlight experience with patient registration, insurance verification, or electronic health record systems like Epic. Migrate Mate is a useful starting point to identify which PeaceHealth postings are open to visa-sponsored candidates before you apply.
Which visa types does PeaceHealth commonly use for Patient Service Specialist hires?
PeaceHealth has sponsored Patient Service Specialists through H-1B, TN visa, F-1 OPT, F-1 CPT, J-1 visa, and EB-2 or EB-3 Green Card pathways. TN visas are available to Canadian and Mexican nationals in eligible healthcare occupations. F-1 OPT is common for recent graduates. H-1B is the most frequently used long-term nonimmigrant pathway, and EB-2 or EB-3 sponsorship is available for candidates PeaceHealth wants to retain permanently.
What qualifications does PeaceHealth expect for Patient Service Specialist roles?
Most Patient Service Specialist postings at PeaceHealth require at least a high school diploma, though a bachelor's degree in a health-related field strengthens both your application and your H-1B eligibility. Hands-on experience with patient registration, medical billing, insurance authorization, or EMR platforms like Epic is frequently listed as required or preferred. Customer service experience in a clinical environment also carries significant weight during screening.
How long does the sponsorship and hiring process take at PeaceHealth?
From application to start date, the process typically spans two to four months, depending on your visa type and which PeaceHealth facility is hiring. H-1B petitions filed under USCIS standard processing take three to five months, while premium processing can cut that to 15 business days. F-1 OPT candidates can often start sooner, provided E-Verify is completed before the employment start date. Align your expected availability with these timelines when applying.