Patient Service Specialist Jobs at WellSpan Health with Visa Sponsorship
Patient Service Specialist roles at WellSpan Health sit at the front line of patient care across a large regional health system, handling scheduling, registration, and intake. WellSpan has a demonstrated history of supporting international candidates through employer-sponsored visa pathways for clinical support functions like this one.
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Part Time, Day Shift (40 hours biweekly)
General Summary
Processes requests for FBMHS from patients and families and referral sources.
WellSpan Philhaven
Situated on more than 200 acres, WellSpan Philhaven’s main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus.
At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more.
Essential Functions:
- Interviews patients and family members to obtain information about home environment, family relationships, behavioral health history, and patient's personality traits.
- Evaluates data gathered in terms of the behavioral health plan of treatment, available social service programs (FBMHS or other service programs as needed), and completes referrals to FBMHS when patient meets criteria, so that each patient will receive services of maximum benefit to patient.
- Assists patients and families to understand, accept, and follow medical recommendations and FBMHS program parameters.
- Screens each referral to ensure FBMHS will provide services in a least restrictive environment for the patient and his/her family.
- Interprets nature of emotional or behavioral condition and prescribed course of treatment to patients and families. Communicates family issues to other staff members. Participates in planning conferences.
- Assists the discharge team from other programs in developing discharge plans for Family Based referrals.
- Collaborates with other programs and community agencies with which patients and families are involved.
- Prepares and maintains required documentation on each case.
Common Expectations:
- Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment.
- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Qualifications
Minimum Education:
- Bachelors Degree Required
Work Experience:
- Less than 1 year Relevant experience. Required
Benefits Offered:
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
Schedule
Part Time, Day Shift (40 hours biweekly)
General Summary
Processes requests for FBMHS from patients and families and referral sources.
WellSpan Philhaven
Situated on more than 200 acres, WellSpan Philhaven’s main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus.
At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more.
Essential Functions:
- Interviews patients and family members to obtain information about home environment, family relationships, behavioral health history, and patient's personality traits.
- Evaluates data gathered in terms of the behavioral health plan of treatment, available social service programs (FBMHS or other service programs as needed), and completes referrals to FBMHS when patient meets criteria, so that each patient will receive services of maximum benefit to patient.
- Assists patients and families to understand, accept, and follow medical recommendations and FBMHS program parameters.
- Screens each referral to ensure FBMHS will provide services in a least restrictive environment for the patient and his/her family.
- Interprets nature of emotional or behavioral condition and prescribed course of treatment to patients and families. Communicates family issues to other staff members. Participates in planning conferences.
- Assists the discharge team from other programs in developing discharge plans for Family Based referrals.
- Collaborates with other programs and community agencies with which patients and families are involved.
- Prepares and maintains required documentation on each case.
Common Expectations:
- Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment.
- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Qualifications
Minimum Education:
- Bachelors Degree Required
Work Experience:
- Less than 1 year Relevant experience. Required
Benefits Offered:
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
See all 109+ Patient Service Specialist at WellSpan Health jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Service Specialist at WellSpan Health roles.
Get Access To All JobsTips for Finding Patient Service Specialist Jobs at WellSpan Health Jobs
Verify Your Credentials Match Pennsylvania Requirements
WellSpan Health operates across Pennsylvania, so confirm your academic transcripts and any foreign credentials are evaluated by a NACES-approved agency before applying. Patient-facing healthcare roles often require documentation that aligns with state-level standards, not just federal visa requirements.
Target WellSpan Locations Actively Posting This Role
WellSpan runs multiple hospital campuses and outpatient facilities across south-central Pennsylvania. Focus applications on sites showing consistent Patient Service Specialist openings, as sponsorship decisions are often tied to workforce gaps at specific locations rather than system-wide policy.
Address Sponsorship Directly in Your Cover Letter
Healthcare systems like WellSpan receive high application volumes for patient access roles. State your visa status and work authorization needs clearly in your cover letter so recruiters can route your file to HR teams equipped to handle sponsorship, avoiding delays from miscommunication.
Understand the TN Visa Pathway for This Role
If you hold Canadian or Mexican citizenship, the TN visa is a realistic option for Patient Service Specialists with qualifying healthcare-related degrees. Confirm with WellSpan's HR team that your specific job duties and degree field align with an eligible TN occupational category before pursuing this route.
Prepare for a Longer Offer-to-Start Timeline
H-1B and PERM-based sponsorships at healthcare employers involve USCIS processing windows and, for PERM, DOL recruitment requirements that extend pre-employment timelines significantly. Build a realistic start-date buffer into your negotiations so WellSpan's hiring managers aren't caught off guard by the process length.
Use Migrate Mate to Find Verified Sponsoring Openings
Not every Patient Service Specialist listing at WellSpan explicitly advertises sponsorship. Use Migrate Mate to filter and identify open roles at WellSpan Health where visa sponsorship has been confirmed, so you're spending time on applications that can actually move forward.
Patient Service Specialist at WellSpan Health jobs are hiring across the US. Find yours.
Find Patient Service Specialist at WellSpan Health JobsFrequently Asked Questions
Does WellSpan Health sponsor H-1B visas for Patient Service Specialists?
Yes, WellSpan Health has sponsored H-1B visas for roles in patient access and clinical support functions, including Patient Service Specialists. Sponsorship availability depends on the specific position, location, and workforce need at the time of hiring. Your best approach is to raise sponsorship early in recruiter conversations and confirm HR capacity before investing heavily in the process.
How do I apply for Patient Service Specialist jobs at WellSpan Health?
You can browse and apply for Patient Service Specialist openings directly through WellSpan Health's careers portal. For a filtered view of roles where visa sponsorship is supported, Migrate Mate lets you search specifically for WellSpan Health positions open to sponsored candidates, which can save significant time in your search.
Which visa types are commonly used for Patient Service Specialist roles at WellSpan Health?
WellSpan Health has worked with several visa categories for patient access roles, including H-1B, TN, J-1, F-1 OPT and CPT, and employment-based immigrant pathways such as EB-2 and EB-3. F-1 OPT is common for recent graduates, while H-1B and EB-3 are more typical for longer-term sponsorship. TN is an option for qualifying Canadian and Mexican nationals depending on degree field and job duties.
What qualifications does WellSpan Health expect for Patient Service Specialist candidates?
Most Patient Service Specialist roles at WellSpan Health require a high school diploma or equivalent, with preference for candidates who have experience in healthcare registration, scheduling, medical billing, or patient intake. Familiarity with electronic health record systems is a consistent advantage. For international candidates pursuing H-1B sponsorship, the role may need to meet USCIS specialty occupation standards, which can require a more formal review of your academic background.
How long does the visa sponsorship process take for a Patient Service Specialist at WellSpan Health?
Timelines vary significantly by visa type. F-1 OPT authorization through USCIS typically takes two to three months, so applications should be filed well before your intended start date. H-1B sponsorship tied to the annual lottery runs on a federal fiscal year cycle, meaning timing your job search around October through February increases your chances of being included in a cap-year filing. PERM-based Green Card processes involve DOL recruitment requirements and can extend considerably beyond initial employment start.
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