Patient Service Specialist Jobs at Trinity Health with Visa Sponsorship
Patient Service Specialist roles at Trinity Health sit at the front lines of patient care coordination across a large Catholic health system with facilities nationwide. Trinity Health has a track record of sponsoring international candidates in healthcare support functions, making it a legitimate target if you need work authorization.
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Get Access To All JobsEmployment Type:
Full time
Shift:
Day Shift
Description:
At MercyOne, health care is more than just a doctor’s visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers. The purpose of the Clinical Integration Specialist is to assist and support the Director in quality and safety strategies, plans, and regulatory requirements that improve outcomes and reduce harm to patients. The specialist works closely with ministry colleagues, providers, and leaders in implementing, monitoring, and evaluating quality and safety programs, structures and requirements that culminate in high reliability.
The specialist, under the direction of the Director, assists in achieving excellence in quality and safety work related to patient outcomes (process and outcome measures), performance improvement strategies and methodologies, culture of safety (TogetherSafe) initiatives, and patient safety organization (PSO) collaboration with risk management that ensures high quality and safe care.
The specialist reports directly to the Regional Director of Quality, Access and Growth for the Medical Group.
- Knows, understands, incorporates, and demonstrates the MercyOne (Trinity Health) Mission, Vision, Core Values, Actions and Promise in behaviors, practices, and decisions.
- Assists the manager in areas of oversight of quality, patient safety (inclusive of the culture of safety (TogetherSafe) work) and infection prevention across the ministry.
- Supports the work of quality and safety related to the quality assurance and performance improvement plan, local/region/system strategies, regulatory and accrediting body requirements (i.e., Centers for Medicare and Medicaid Services (CMS), Iowa Department of Inspections and Appeals (IDIA), The Joint Commission (TJC), etc.), in conjunction with the hospital’s leaders, colleagues and providers.
- Identifies problem areas in need of focused attention and supports the manager to implement actions to drive improved outcomes.
- Assists the manager in achieving the best outcomes aligned to CMS, pay for performance programs (including those aligned to commercial carriers) and TJC in areas of quality measures and regulatory requirements.
- Promotes continuous improvement toward achieving excellent outcomes and recognition in regards to outside “rating” organizations, including (not all inclusive) CMS, Leapfrog, Healthgrades, and Blue Distinction etc.
- Collaborates with Medical Group executive leadership, providers, and leaders in meeting/exceeding standards of excellence and achieving national designations, certifications, and awards.
- Collaborates with colleagues in areas of accreditation, risk management, patient experience, clinical practice and performance excellence to provide identified and needed support for improvement.
- Serves as a resource for Clinic Operations and Clinical Leaders in the development, implementation, and evaluation of patient care programs and clinic practice standards, including policies, guidelines, procedures and professional practice models.
- Facilitates and supports the local market Medical Practice Committees.
- Assists with implementation of quality excellence systems that integrate LEAN and other methodologies as appropriate to create a data-driven quality improvement programming.
- Provides appropriate support, and/or consultative services (project design, selection of data required, development of documentation tools, etc.) to quality improvement teams.
- Works closely with colleagues in improving the organization's culture of safety - including the concept of a “Just Culture” and “TogetherSafe”. Supports opportunities for improvement on Cause Analyses (apparent cause, root cause, common cause), Healthcare Failure Modes and Effects Analysis (HFMEA), and Patient Safety Organization (PSO) initiatives.
- Assists the manager in ensuring accuracy of data in regulatory and accrediting quality databases (i.e., CMS HARP, TJC), registries, and dashboards/scorecards for internal and external customers.
- Promotes an environment of shared leadership, decision-making and accountability.
- Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Supports organizational evidence-based practice, innovation and research. Assists the manager in the clinical contracting process, consistent with legal and regulatory requirements.
- Contributes to the quality process in evaluating provider performance, inclusive of the focused and ongoing professional practice evaluation review process.
- Maintain awareness of and respond to issues in areas including the following: ethnic, cultural and diversity changes in the population, political and social influence, financial and economic issues, the aging of society and ethical issues related to healthcare.
General Requirements:
- Bachelor’s degree in nursing, health administration or related field required; equivalent professional experience may be substituted in lieu of education.
- Iowa licensure as a Registered Nurse.
- Requires a minimum of three (3) years in clinical setting (ambulatory setting preferred)
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Employment Type:
Full time
Shift:
Day Shift
Description:
At MercyOne, health care is more than just a doctor’s visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers. The purpose of the Clinical Integration Specialist is to assist and support the Director in quality and safety strategies, plans, and regulatory requirements that improve outcomes and reduce harm to patients. The specialist works closely with ministry colleagues, providers, and leaders in implementing, monitoring, and evaluating quality and safety programs, structures and requirements that culminate in high reliability.
The specialist, under the direction of the Director, assists in achieving excellence in quality and safety work related to patient outcomes (process and outcome measures), performance improvement strategies and methodologies, culture of safety (TogetherSafe) initiatives, and patient safety organization (PSO) collaboration with risk management that ensures high quality and safe care.
The specialist reports directly to the Regional Director of Quality, Access and Growth for the Medical Group.
- Knows, understands, incorporates, and demonstrates the MercyOne (Trinity Health) Mission, Vision, Core Values, Actions and Promise in behaviors, practices, and decisions.
- Assists the manager in areas of oversight of quality, patient safety (inclusive of the culture of safety (TogetherSafe) work) and infection prevention across the ministry.
- Supports the work of quality and safety related to the quality assurance and performance improvement plan, local/region/system strategies, regulatory and accrediting body requirements (i.e., Centers for Medicare and Medicaid Services (CMS), Iowa Department of Inspections and Appeals (IDIA), The Joint Commission (TJC), etc.), in conjunction with the hospital’s leaders, colleagues and providers.
- Identifies problem areas in need of focused attention and supports the manager to implement actions to drive improved outcomes.
- Assists the manager in achieving the best outcomes aligned to CMS, pay for performance programs (including those aligned to commercial carriers) and TJC in areas of quality measures and regulatory requirements.
- Promotes continuous improvement toward achieving excellent outcomes and recognition in regards to outside “rating” organizations, including (not all inclusive) CMS, Leapfrog, Healthgrades, and Blue Distinction etc.
- Collaborates with Medical Group executive leadership, providers, and leaders in meeting/exceeding standards of excellence and achieving national designations, certifications, and awards.
- Collaborates with colleagues in areas of accreditation, risk management, patient experience, clinical practice and performance excellence to provide identified and needed support for improvement.
- Serves as a resource for Clinic Operations and Clinical Leaders in the development, implementation, and evaluation of patient care programs and clinic practice standards, including policies, guidelines, procedures and professional practice models.
- Facilitates and supports the local market Medical Practice Committees.
- Assists with implementation of quality excellence systems that integrate LEAN and other methodologies as appropriate to create a data-driven quality improvement programming.
- Provides appropriate support, and/or consultative services (project design, selection of data required, development of documentation tools, etc.) to quality improvement teams.
- Works closely with colleagues in improving the organization's culture of safety - including the concept of a “Just Culture” and “TogetherSafe”. Supports opportunities for improvement on Cause Analyses (apparent cause, root cause, common cause), Healthcare Failure Modes and Effects Analysis (HFMEA), and Patient Safety Organization (PSO) initiatives.
- Assists the manager in ensuring accuracy of data in regulatory and accrediting quality databases (i.e., CMS HARP, TJC), registries, and dashboards/scorecards for internal and external customers.
- Promotes an environment of shared leadership, decision-making and accountability.
- Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Supports organizational evidence-based practice, innovation and research. Assists the manager in the clinical contracting process, consistent with legal and regulatory requirements.
- Contributes to the quality process in evaluating provider performance, inclusive of the focused and ongoing professional practice evaluation review process.
- Maintain awareness of and respond to issues in areas including the following: ethnic, cultural and diversity changes in the population, political and social influence, financial and economic issues, the aging of society and ethical issues related to healthcare.
General Requirements:
- Bachelor’s degree in nursing, health administration or related field required; equivalent professional experience may be substituted in lieu of education.
- Iowa licensure as a Registered Nurse.
- Requires a minimum of three (3) years in clinical setting (ambulatory setting preferred)
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
See all 72+ Patient Service Specialist at Trinity Health jobs
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Get Access To All JobsTips for Finding Patient Service Specialist Jobs at Trinity Health Jobs
Verify your credentials meet state licensing requirements
Patient Service Specialist roles at Trinity Health vary by facility, and some states require medical billing or patient access certifications. Confirm your credentials align with the specific state where you're applying before submitting, since sponsorship timelines depend on role eligibility.
Target Trinity Health facilities in high-demand regions
Trinity Health operates hospitals and medical groups across more than a dozen states. Facilities in underserved or high-turnover regions are more likely to pursue sponsorship for patient-facing support roles, so prioritize locations with multiple open positions.
Use Migrate Mate to filter Trinity Health openings by visa type
Not every Patient Service Specialist posting at Trinity Health will explicitly mention sponsorship. Use Migrate Mate to filter Trinity Health roles by the visa types you need, so you're only applying to positions where sponsorship is confirmed.
Ask HR which visa pathways their immigration counsel handles
Trinity Health's sponsorship process runs through regional HR and outside immigration counsel. During the offer stage, ask directly whether they support H-1B transfers or if they only handle new cap-subject filings, since that affects your timeline significantly.
Understand how OPT gaps interact with Trinity Health's onboarding timeline
Healthcare onboarding at Trinity Health includes background checks, health screenings, and compliance training that can take four to six weeks. If you're on F-1 OPT, factor this into your STEM extension or cap-gap planning to avoid an authorization gap before your start date.
Prepare documentation showing patient-facing healthcare experience
Trinity Health's hiring managers for Patient Service Specialist roles weight direct patient interaction experience heavily. Gather reference letters, performance reviews, or training certificates from prior clinical or administrative healthcare settings before your interview, not after the offer.
Patient Service Specialist at Trinity Health jobs are hiring across the US. Find yours.
Find Patient Service Specialist at Trinity Health JobsFrequently Asked Questions
Does Trinity Health sponsor H-1B visas for Patient Service Specialists?
Yes, Trinity Health has sponsored H-1B visas for roles in patient access and healthcare support functions. Sponsorship availability depends on the specific facility and regional HR team, so it's not uniform across all locations. When you receive an offer, confirm directly with the hiring manager whether that facility's immigration counsel is prepared to file an H-1B petition for the role.
How do I apply for Patient Service Specialist jobs at Trinity Health?
Applications go through Trinity Health's careers portal, where listings are organized by location and service line. Search for Patient Service Specialist or Patient Access roles and apply directly on the site. You can also browse Trinity Health's sponsored openings on Migrate Mate, which filters listings by visa type so you're applying to positions where sponsorship is confirmed before you invest time in the application.
Which visa types are commonly used for Patient Service Specialist roles at Trinity Health?
Trinity Health has supported H-1B, TN, F-1 OPT, F-1 CPT, J-1, and employment-based Green Card pathways including EB-2 and EB-3 for healthcare support roles. F-1 OPT is common for recent graduates entering patient access or administrative positions. TN is an option for Canadian and Mexican nationals in qualifying occupations. EB-3 is the most typical Green Card route for non-degree healthcare support staff.
What qualifications does Trinity Health expect for Patient Service Specialist candidates?
Most Patient Service Specialist roles at Trinity Health require a high school diploma or equivalent, though an associate degree in health information or a related field strengthens your application. Experience with electronic health records systems, patient registration, or medical billing is weighted heavily. Some facilities prefer candidates with CHAA or CHAM certification from NAHAM. Strong communication skills are consistently listed as a requirement across all locations.
How long does the sponsorship and hiring process take at Trinity Health?
From offer to start date, the process at Trinity Health typically takes six to twelve weeks when factoring in onboarding compliance requirements alongside visa filing. For H-1B transfers, USCIS portability rules allow you to begin working once the petition is filed, not when it's approved. For new cap-subject H-1B filings, you'd need to align your offer timing with the April 1 filing window and an October 1 start date.
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